I am very disappointed with Pizza Hut in Muskego. I placed an order online so my husband could pick it up on his way home from work. I was dealing with a newborn and toddler so I checked my order a few minutes after I placed it to make sure it was okay. I realized that the order was not correct and it said cash only when paying at the store. I called three times to try to ask someone to change the order and if it would be okay for my husband to pay with a card. Each time there was no answer/someone hung up on me. I messaged my husband that I couldn’t get a hold of the store and he told me that he saw the kid just pick/hang up the phone and said quote “these people just won’t give up.” My husband told another employee that it was me trying to call. They gave him a free soda, however the order was still incorrect and was not fixed. We will not be going to this Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
joshua gast
Sold me and my friends 2 medium sized peperoni pizzas for 42$ pretty sure we got scammed
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Plates to Eat
The rockstar Girls cruse
Did not get what was ordered. Request extra cheese and did not receive it. And they were not busy. The pizza never looks like what the advertise.
Atmosphere: 2
Food: 2
Service: 2
cydney oberstaf
Very bad pizza!!! I ordered a pizza online, peperoni, onions, mushrooms and EXTRA SAUCE. When I picked it up the girl said we have no onions so your pizza has no onions on it. YOU ARE WALKING DISTANCE TO A GROCERY STORE 4 doors down HOW LAZY ARE YOU PEOPLE TO NOT WALK OVER AND GET A BAG OR 2 OF ONIONS? My pizza also had little to NO sauce, I had more sauce in the little cup I had for my bread sticks then my pizza did. When a customer SPECIFICLY orders EXTRA SAUCE HOW can you put next to NO sauce on the customers pizza? Very BAD quality pizza and VERY LAZY EMPLOYEES. If I wanted a low quality pizza I would go to Dominos which this Pizza Hut pizza is way worse then.
Food: 1
Service: 1
Carley Dillett
I placed a phone order at 940pm on Saturday. I was told that my order would be ready for pickup in 15-20 minutes. When I went to pick up my order, the restaurant was closed! It was 10:00pm exactly. All the lights were off and the open sign off. Why would Pizza Hut take my order over the phone and tell me it would be ready in 15-20; then close with no call to me to confirm if I was on my way? Very disappointing customer service.
Gisele Stumpf
I just ordered a pizza on my lunch break and the girl on the phone was so kind!!It’s hard to find good customer service anymore!
kia wolfman
Great place for birthday party or even a business meeting. Alot of space
I am very disappointed with Pizza Hut in Muskego. I placed an order online so my husband could pick it up on his way home from work. I was dealing with a newborn and toddler so I checked my order a few minutes after I placed it to make sure it was okay. I realized that the order was not correct and it said cash only when paying at the store. I called three times to try to ask someone to change the order and if it would be okay for my husband to pay with a card. Each time there was no answer/someone hung up on me. I messaged my husband that I couldn’t get a hold of the store and he told me that he saw the kid just pick/hang up the phone and said quote “these people just won’t give up.” My husband told another employee that it was me trying to call. They gave him a free soda, however the order was still incorrect and was not fixed. We will not be going to this Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Sold me and my friends 2 medium sized peperoni pizzas for 42$ pretty sure we got scammed
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Plates to Eat
Did not get what was ordered. Request extra cheese and did not receive it. And they were not busy. The pizza never looks like what the advertise.
Atmosphere: 2
Food: 2
Service: 2
Very bad pizza!!! I ordered a pizza online, peperoni, onions, mushrooms and EXTRA SAUCE. When I picked it up the girl said we have no onions so your pizza has no onions on it. YOU ARE WALKING DISTANCE TO A GROCERY STORE 4 doors down HOW LAZY ARE YOU PEOPLE TO NOT WALK OVER AND GET A BAG OR 2 OF ONIONS? My pizza also had little to NO sauce, I had more sauce in the little cup I had for my bread sticks then my pizza did. When a customer SPECIFICLY orders EXTRA SAUCE HOW can you put next to NO sauce on the customers pizza? Very BAD quality pizza and VERY LAZY EMPLOYEES. If I wanted a low quality pizza I would go to Dominos which this Pizza Hut pizza is way worse then.
Food: 1
Service: 1
I placed a phone order at 940pm on Saturday. I was told that my order would be ready for pickup in 15-20 minutes. When I went to pick up my order, the restaurant was closed! It was 10:00pm exactly. All the lights were off and the open sign off. Why would Pizza Hut take my order over the phone and tell me it would be ready in 15-20; then close with no call to me to confirm if I was on my way? Very disappointing customer service.
I just ordered a pizza on my lunch break and the girl on the phone was so kind!!It’s hard to find good customer service anymore!
Great place for birthday party or even a business meeting. Alot of space
Kid-friendliness: Great for birthday party spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Oven-Baked Chicken Alfredo Pasta, Ultimate Chocolate Chip Cookie, Cheese Sticks, Cinnabon Mini Rolls, Backyard BBQ Chicken Pizza
Sausage pizza had a ton of sausage but like no cheese.
Atmosphere: 3
Food: 2
Service: 5
Great customer service!
Very good pizza and friendly staff
Restaurantji Recommends
Very good pizza and friendly staff
Food was great & Staff was courteous!
Good food, good customer service
Best pan pizza ever.
Ordered Friday night during a thunderstorm. Pizza arrived earlier than quoted and hot with fresh ingredients.
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