Food is hit or miss. Service is consistently very slow. Drive thru orders are bumped up so that they can get closer to their goal of 260 seconds or 4 minutes 20 seconds. It says this on their computer screen on a printed note. This might be why the service for carryout is way slower than the app will tell you. New Glarus Culver’s will almost always be 10-30 minutes after the listed ready time on the order. Last time it was 23 minutes. Today it was 19 and the food was cold.
Atmosphere: 3
Food: 3
Service: 1
Esther Moore
Yummy!
Food: 5
Service: 5
Taylor Fletcher
Absolutely the worst Culver’s I have ever eaten at. My family gets food from here every Friday after farm chores. Every time without fail something is forgot and messed up. Never eat here. Absolute horrible management and quality control
Atmosphere: 1
Food: 1
Service: 1
Paul Donovan
Delicious ice-cream and great service
Atmosphere: 5
Food: 5
Service: 5
Alexandria
They had good food but coke was sort of off but still tasted good
Atmosphere: 4
Food: 4
Service: 5
Alene Bolin
Worst customer service experience. They put Culver’s (which is usually a great restaurant) to shame. Everybody that ordered after us got their ice cream before us. It took over 15 minutes to get it.
Atmosphere: 1
Service: 1
JJ Rocko
I've lived just around the corner for 28 years. I go back there because they are unfortunately, the only game in town. I have always ordered the same thing, a double deluxe basket and a double cheeseburger with the works. It amazes me that they keep finding new ways to screw up that order. This time the buns and the fries were stale also. I've been to dozens of Culver's around the Midwest and this one is without a doubt absolutely the worst Culver's I have ever been to.
Paul Burk
Great food to fill up your teenage kids. I tell you though, they need to bring back the pepper grinder!
Atmosphere: 4
Food: 5
Service: 5
Kimberly Hilliker
Visiting from NY...wish we had a Culver's back home😞
Went here Sunday with my family and it was super busy. I could tell the crew was swamped but our food came out as delicious as ever! Was a bit hard to find a clean table unfortunately.
Atmosphere: 3
Food: 5
Service: 4
GDH
Thanks Craig
Atmosphere: 5
Food: 5
Service: 5
Barb Schaefer
Friendly staff, great food, and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Erin Peterson
Very quick service and food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Robyn Booth
I gave this place so much credit and grace with the fact that they were slammed and short staffed, but when you begin to make other peoples ice cream orders while others are CLEARLY waiting for theirs in front of you, there is something wrong with that. We waited for over 20 minutes for ice cream while other people walked right up and ordered ice cream and were served right away. We were ignored numerous times until we finally got angry. Again, I get being busy and frazzled, but this was just beyond rude.
Excellent chain food.
Atmosphere: 5
Food: 5
Service: 5
Food is hit or miss. Service is consistently very slow. Drive thru orders are bumped up so that they can get closer to their goal of 260 seconds or 4 minutes 20 seconds. It says this on their computer screen on a printed note. This might be why the service for carryout is way slower than the app will tell you. New Glarus Culver’s will almost always be 10-30 minutes after the listed ready time on the order. Last time it was 23 minutes. Today it was 19 and the food was cold.
Atmosphere: 3
Food: 3
Service: 1
Yummy!
Food: 5
Service: 5
Absolutely the worst Culver’s I have ever eaten at. My family gets food from here every Friday after farm chores. Every time without fail something is forgot and messed up. Never eat here. Absolute horrible management and quality control
Atmosphere: 1
Food: 1
Service: 1
Delicious ice-cream and great service
Atmosphere: 5
Food: 5
Service: 5
They had good food but coke was sort of off but still tasted good
Atmosphere: 4
Food: 4
Service: 5
Worst customer service experience. They put Culver’s (which is usually a great restaurant) to shame. Everybody that ordered after us got their ice cream before us. It took over 15 minutes to get it.
Atmosphere: 1
Service: 1
I've lived just around the corner for 28 years. I go back there because they are unfortunately, the only game in town. I have always ordered the same thing, a double deluxe basket and a double cheeseburger with the works. It amazes me that they keep finding new ways to screw up that order. This time the buns and the fries were stale also. I've been to dozens of Culver's around the Midwest and this one is without a doubt absolutely the worst Culver's I have ever been to.
Great food to fill up your teenage kids. I tell you though, they need to bring back the pepper grinder!
Atmosphere: 4
Food: 5
Service: 5
Visiting from NY...wish we had a Culver's back home😞
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went here Sunday with my family and it was super busy. I could tell the crew was swamped but our food came out as delicious as ever! Was a bit hard to find a clean table unfortunately.
Atmosphere: 3
Food: 5
Service: 4
Thanks Craig
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, great food, and nice atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Very quick service and food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
I gave this place so much credit and grace with the fact that they were slammed and short staffed, but when you begin to make other peoples ice cream orders while others are CLEARLY waiting for theirs in front of you, there is something wrong with that. We waited for over 20 minutes for ice cream while other people walked right up and ordered ice cream and were served right away. We were ignored numerous times until we finally got angry. Again, I get being busy and frazzled, but this was just beyond rude.
Atmosphere: 2
Food: 4
Service: 1
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