Waited over 30 minutes for my pizza. It was done the whole time, the guy serving online orders would just rather listen to his AirPods and play on his phone than interact with his co workers or guests. One and done trip for me.
Atmosphere: 3
Food: 4
Service: 1
James Belus
I had an amazing experience at MOD Pizza! The restaurant was clean, the atmosphere was welcoming, and the food was absolutely delicious. As for the 3 pizzas and 2 salads I had ordered they might have been the best pizzas and salads I’ve ever had.
What really made my visit stand out, though, was the service. A worker named Sergio went above and beyond to make sure my order was exactly how I wanted it. He was friendly, patient, and clearly takes pride in his work. You can tell he genuinely cares about creating a positive experience for customers. Workers like Sergio are what make a place memorable—he’s a true asset to the MOD team.
If you’re looking for great pizza and even better service, this is the place to go. I’ll definitely be coming back! 5/5 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Kim Richert
absolutely love their Pizza. I get to choose what I want on it. it's done perfectly every time
Atmosphere: 5
Food: 5
Service: 5
SwampDonkey
Quick, it's a quick tasty place for a pizza. You actually cannot beat their pricing
Atmosphere: 5
Food: 5
Service: 5
Nolan Chuckel
This place took me about 1 hour and 30 minutes to receive an online order of 2 pizzas and cheese sticks, I was told a 15 minute wait but it was a fraction, a man with a black dodgers hat told me my food will Be right out once I got there i proceeded to wait 50 minutes and nothing.
Atmosphere: 1
Food: 2
Service: 1
Abigail Spitzer
This review is from Sunday, August 24th
Look, I understand that there is pressure when a store is slammed and busy. I have sympathy for that because I’ve been in that situation and it is not fun. However, being busy is NOT an excuse for everything that happened while I waited an hour for my food.
The four employees looked like they would rather be anywhere else. Again, I understand the stress of being busy. However, I also believe that customer service is a necessary part of a good work ethic. We were talked to with blank faces, flat tones, and hardly any eye contact. I was dumbfounded with the lack of effort put behind the work that was being done. For the way they were “super backed up,” there was zero sense of urgency. Do better. Not only this, we heard the phone ring about four or five times. Not once was the phone answered. Again; yes you’re busy, but make. an. effort.
There was a moment when a man who was picking up a DoorDash order came in. He was told there would be a wait for the food, and, in understanding, he left. About twenty minutes later, he came back and was told there was still a wait. This time, also understandably, he became frustrated and an argument broke out between him and an employee whose name was Russel, I believe. The employee ended up following this man outside to fight, and my boyfriend and another gentleman followed after and made the employee come back inside. All the while, his coworkers showed no sign of alarm, and did not try to stop their coworker. Disappointing.
Not to mention that the whole store was a disaster. The floors were vile, covered in dirt and used napkins. I didn’t get a close look at any of the counters, and I don’t know if I’d like to imagine what they were like. After Russel came back inside from his argument, he was on duty for the oven (he did not wash his hands after coming back). A few times he knocked his tools over, and those were left unwashed as well.
All in all, a very upsetting and disappointing experience. When you hire someone, make sure that they’re going to do a job well done, and that they can handle stress.
Atmosphere: 1
Service: 1
Logan O'Brien
Ordered 40 minutes ago still waiting, employee was extremely immature and went outside to pick a fight with a customer who was not happy about there service, phone rang about 4 or 5 times not a single person picked up very methodical employees with no decency to work hard or even to pretend to. Very sad, don’t like to leave bad reviews but it was honestly embarrassing to watch the employees
Atmosphere: 1
Service: 1
Kim Poole
Best pizza around
Atmosphere: 5
Food: 5
Service: 5
Tyson Ballos
Always a fan of building my own pizza! Fresh and built to preference.
Atmosphere: 5
Food: 5
Service: 5
Zad 24
Amazing service at all hours of the day. I went there on August 3rd 2025 at around 8:40ish and the woman that made my pizza was incredibly kind despite it being late in the day.
While waiting for our pizza, the older gentlemen employee was more concerned with his phone than checking in on our online order. While putting pizzas in he would touch the pizzas with his hands. This is so unsanitary, there is so much bacteria on the phone and for him to proceed to touch people’s pizza with his BARE hands is disgusting. I will not be coming back again to this location.
alex
Older guy making the pizza with some back support brace would ignore us and just stand on his phone and then when it was time to put new pizza in the oven he would put it down and touch the he pizza with his bare hands after being on his phone. That is disgusting and rude. I’ve been there earlier where a different guy is nice and washes his hands regularly unlike this old gramps.
Atmosphere: 1
Food: 3
Service: 1
Charles Xavier
Ordered online about 20 mins in advance and they didn't start making my order until I showed up. This was not at a busy time either, the place was empty. Pretty disappointed in having to wait 15 extra minutes for no reason.
Atmosphere: 2
Food: 5
Service: 2
Jaime
Pizza was fine, however, the staff working at the time we came in was beyond rude (one in particular)- I didn't even want my fiance to go to the bathroom because I felt very uncomfortable with this particular worker. We also were unable to get the toppings we wanted because they had already covered the toppings when we came in, yes it was later, but there was still 45 minutes before close and other people were in there- light was also turned off at before 9:15.
Waited over 30 minutes for my pizza. It was done the whole time, the guy serving online orders would just rather listen to his AirPods and play on his phone than interact with his co workers or guests. One and done trip for me.
Atmosphere: 3
Food: 4
Service: 1
I had an amazing experience at MOD Pizza! The restaurant was clean, the atmosphere was welcoming, and the food was absolutely delicious. As for the 3 pizzas and 2 salads I had ordered they might have been the best pizzas and salads I’ve ever had.
What really made my visit stand out, though, was the service. A worker named Sergio went above and beyond to make sure my order was exactly how I wanted it. He was friendly, patient, and clearly takes pride in his work. You can tell he genuinely cares about creating a positive experience for customers. Workers like Sergio are what make a place memorable—he’s a true asset to the MOD team.
If you’re looking for great pizza and even better service, this is the place to go. I’ll definitely be coming back! 5/5 would recommend!
Atmosphere: 5
Food: 5
Service: 5
absolutely love their Pizza. I get to choose what I want on it. it's done perfectly every time
Atmosphere: 5
Food: 5
Service: 5
Quick, it's a quick tasty place for a pizza. You actually cannot beat their pricing
Atmosphere: 5
Food: 5
Service: 5
This place took me about 1 hour and 30 minutes to receive an online order of 2 pizzas and cheese sticks, I was told a 15 minute wait but it was a fraction, a man with a black dodgers hat told me my food will
Be right out once I got there i proceeded to wait 50 minutes and nothing.
Atmosphere: 1
Food: 2
Service: 1
This review is from Sunday, August 24th
Look, I understand that there is pressure when a store is slammed and busy. I have sympathy for that because I’ve been in that situation and it is not fun. However, being busy is NOT an excuse for everything that happened while I waited an hour for my food.
The four employees looked like they would rather be anywhere else. Again, I understand the stress of being busy. However, I also believe that customer service is a necessary part of a good work ethic. We were talked to with blank faces, flat tones, and hardly any eye contact. I was dumbfounded with the lack of effort put behind the work that was being done. For the way they were “super backed up,” there was zero sense of urgency. Do better. Not only this, we heard the phone ring about four or five times. Not once was the phone answered. Again; yes you’re busy, but make. an. effort.
There was a moment when a man who was picking up a DoorDash order came in. He was told there would be a wait for the food, and, in understanding, he left. About twenty minutes later, he came back and was told there was still a wait. This time, also understandably, he became frustrated and an argument broke out between him and an employee whose name was Russel, I believe. The employee ended up following this man outside to fight, and my boyfriend and another gentleman followed after and made the employee come back inside. All the while, his coworkers showed no sign of alarm, and did not try to stop their coworker. Disappointing.
Not to mention that the whole store was a disaster. The floors were vile, covered in dirt and used napkins. I didn’t get a close look at any of the counters, and I don’t know if I’d like to imagine what they were like. After Russel came back inside from his argument, he was on duty for the oven (he did not wash his hands after coming back). A few times he knocked his tools over, and those were left unwashed as well.
All in all, a very upsetting and disappointing experience. When you hire someone, make sure that they’re going to do a job well done, and that they can handle stress.
Atmosphere: 1
Service: 1
Ordered 40 minutes ago still waiting, employee was extremely immature and went outside to pick a fight with a customer who was not happy about there service, phone rang about 4 or 5 times not a single person picked up very methodical employees with no decency to work hard or even to pretend to. Very sad, don’t like to leave bad reviews but it was honestly embarrassing to watch the employees
Atmosphere: 1
Service: 1
Best pizza around
Atmosphere: 5
Food: 5
Service: 5
Always a fan of building my own pizza! Fresh and built to preference.
Atmosphere: 5
Food: 5
Service: 5
Amazing service at all hours of the day. I went there on August 3rd 2025 at around 8:40ish and the woman that made my pizza was incredibly kind despite it being late in the day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing place amazing food amazing service
Atmosphere: 5
Food: 5
Service: 5
While waiting for our pizza, the older gentlemen employee was more concerned with his phone than checking in on our online order. While putting pizzas in he would touch the pizzas with his hands. This is so unsanitary, there is so much bacteria on the phone and for him to proceed to touch people’s pizza with his BARE hands is disgusting. I will not be coming back again to this location.
Older guy making the pizza with some back support brace would ignore us and just stand on his phone and then when it was time to put new pizza in the oven he would put it down and touch the he pizza with his bare hands after being on his phone.
That is disgusting and rude. I’ve been there earlier where a different guy is nice and washes his hands regularly unlike this old gramps.
Atmosphere: 1
Food: 3
Service: 1
Ordered online about 20 mins in advance and they didn't start making my order until I showed up. This was not at a busy time either, the place was empty. Pretty disappointed in having to wait 15 extra minutes for no reason.
Atmosphere: 2
Food: 5
Service: 2
Pizza was fine, however, the staff working at the time we came in was beyond rude (one in particular)- I didn't even want my fiance to go to the bathroom because I felt very uncomfortable with this particular worker. We also were unable to get the toppings we wanted because they had already covered the toppings when we came in, yes it was later, but there was still 45 minutes before close and other people were in there- light was also turned off at before 9:15.
Atmosphere: 2
Food: 5
Service: 2
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