Amazing food and great service and smells amazing in here
Kenneth Smith
It’s not what it used to be - terrible service. They hired a male for their wait staff and he is absolutely useless. No fries and only substitute is potato chips? Zero explanation of other options. The bar is the only reason to come in here anymore.
Matt Wilke
Way too slow to be on DoorDash please remove yourselves
Trish M.
If you go for food, plan on at Least 2-3 hours. Kitchen is soooo Slow and the service isn't great. Place was dead and we waited 1+ hours for our food, which was 2 wraps and a burger. Waitress said the kitchen was backed up, but other tables that came in after we ordered, left before we even got our food. Wraps had been sitting under a heat lamp for quite some time. Lettuce and ranch were hot. Fries were soggy. No apology from the waitress. Each time we go, we hope it's going to get better... it's getting worse. Sadly, we won't be back.
Lexine Muza
We are here for the summer visiting my husband family. This pizza place reminds me of our favorite pizza place back in Georgia. It was very good.
Jody Reinhardt
There were only 3 tables, yet the server was slow to take our order.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken Breast Sandwich
Christina Poe
Food was ok. Service? The absolute worst service I've ever had. The one bartender was not very attentive and obviously had an injury but nobody helped him. The entire bar had empty drinks. We waited for 20+ minutes with empties and decided to leave. During a Packer game!!! My fiancé's beer was poured but sat on bar mat the whole time he ate. Bartender walked past it no less than 10 times. We could not get his attention. As a bartender / manager myself, this was definitely a bartender issue but more importantly a management issue.
Karen Hazen
Very disappointed tonight. Bought a pizza to go uncooked. Wanted Xtra cheese, sausage, pepperoni with 1/2 green pepper and onion. When I opened it all the toppings were stuck to the lid. I can get more cheese on a frozen pizza. I used to love players pizza. This sucked!
Kelsy Rich
Sat in the bar area for 20 minutes, no service. Asked staff for assistance, waited an extra 10 minutes, left the restaurant. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Jeanne Moore
Fast, friendly service. Although they were very busy and we had a large group(12 ) we had wonderful service. Server did a wonderful job! She was very personable,enthusiastic and friendly! She continued to check in with us! The food and drinks were fabulous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Sausage Pizza, Titan Burger, Wings, Home Made Onion Rings, Cheese Curds
Some of the best wings in town for a good price, great service as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Danielle Weyenberg
Really disappointed with the service and food we received and won't be back. Not sure of our servers name since she never gave it to us.
We waited a long time to order because our server brought us our drinks one by one, since we arrived at different times, but would always dart off as soon as she set it down. Once we did order our food it took 40 minutes to get it. I couldn't see what was happening in the bar area but I believe we were the only ones in the dining room with an order in thus far. We ordered the titan burger, a pizza and two orders of wings. The wings were good. The burger had more pink than you would normally get unless you requested it that way and the fries were luke warm. The pizza was only cut once (in-half) and had paper baked into the bottom of it that could not be peeled off. Instead of waiting forever for our server to come back, my dad brought the pizza back into the kitchen himself. The server saw him go in and out of the kitchen and never asked what was wrong or checked in with us. When he went back up to the server station to tell her he didn't want a replacement pizza at all we got our only apology of the night from her and no offer to make it right or see if he wanted something else instead. She came by once to refill our drinks and said the mountain dew might be flat but we could try it. She set it down and left right away before it could be tried and came back 5 minutes later to check. She ended up walking past our table 3 to 5 times to go to other tables but didn't stop once at ours to ask about the food or see if we needed anything. It was not a busy night, she was at the server station often refilling her own drink or on her phone. She stopped by when all of our plates were empty and we asked for the check. No apologies for the pizza or anything else.
On our way out we saw that the owner was sitting in his office. My dad stopped to talk to him as he continued doing computer work without standing up or turning around to face him, at least from what I saw. When he was told about what happened during our meal he tried finding our check (not sure why that mattered anymore since it was already paid), he asked what size pizza we had gotten (as if any size pizza should only be cut in half and come with paper on the bottom) and told us that he's never heard a complaint about his staff unless it's busy (the three most recent reviews are all low and mention the wait time and staff.) The fact that he didn't even know that a patron had walked into his kitchen is perhaps a sign of the lack of attention paid to the dining room and lack of communication with his staff. Once again no offer to make it right or any real sign of remorse.
Overall really disappointed and won't be back, it is not the same as it used to be. The past few times we've been there we have had similar experiences with poor service but this was our tipping point. I understand that things can go wrong in the kitchen, but the response to the mistake is what will stick in our minds. Based on other review responses filled with excuses and the owners in-person response which could be considered apathetic at best and argumentative at worst, I don't think they really care.
Recommended dishes: Wings
Jennifer Wunrow
Not the same high quality foods as before it was sold two or so years ago. The pizzas used to be crispy and now they are doughly. Ftheir fries are more longer crispy and the homemade chips were tough to chew. I’m not going back.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Small Sausage Pizza, Players Chips, Wings
STEPSLY
Stopped by we had 2 meals, 1 was some chicken sandwich thing that was cold and tasted average might have been because it was cold. And then a pizza which hot fresh and right out of the oven. Very tasty pizza.
However it took 10+ minutes for someone to serve us. Asked for our order but didn’t ask for drinks. We had to go to the bar to get drinks and refills. Once food was ordered it easily took 45+ to get the pizza. Then another 15 minutes after to get the sandwich. Again the only time the waitress was seen was for the order and delivery of food. When we were done eating we did not want to wait all day so we went up and asked for our bill. And our bill had an added gratuity tip on it which was like $7. So basically we had no server but was forced to pay a gratuity. Which normally we tip really good, but in this case I don’t think it was deserved and we didn’t even get the choice. I was not the only one experiencing this a table near by waited 30 minutes to be talked to.
I went back to server station to get a to go box, and noticed people in the back talking and on their phone. So I guess that explains the long wait time.
Other than our experience, the pizza was good. Food was fair pricing, and the drinks were cheap but a little flat on the soda gun. But cheap so didn’t bother us.
Amazing food and great service and smells amazing in here
It’s not what it used to be - terrible service. They hired a male for their wait staff and he is absolutely useless. No fries and only substitute is potato chips? Zero explanation of other options. The bar is the only reason to come in here anymore.
Way too slow to be on DoorDash please remove yourselves
If you go for food, plan on at Least 2-3 hours. Kitchen is soooo Slow and the service isn't great. Place was dead and we waited 1+ hours for our food, which was 2 wraps and a burger. Waitress said the kitchen was backed up, but other tables that came in after we ordered, left before we even got our food. Wraps had been sitting under a heat lamp for quite some time. Lettuce and ranch were hot. Fries were soggy. No apology from the waitress. Each time we go, we hope it's going to get better... it's getting worse. Sadly, we won't be back.
We are here for the summer visiting my husband family. This pizza place reminds me of our favorite pizza place back in Georgia. It was very good.
There were only 3 tables, yet the server was slow to take our order.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken Breast Sandwich
Food was ok. Service? The absolute worst service I've ever had. The one bartender was not very attentive and obviously had an injury but nobody helped him. The entire bar had empty drinks. We waited for 20+ minutes with empties and decided to leave. During a Packer game!!! My fiancé's beer was poured but sat on bar mat the whole time he ate. Bartender walked past it no less than 10 times. We could not get his attention. As a bartender / manager myself, this was definitely a bartender issue but more importantly a management issue.
Very disappointed tonight. Bought a pizza to go uncooked. Wanted Xtra cheese, sausage, pepperoni with 1/2 green pepper and onion. When I opened it all the toppings were stuck to the lid. I can get more cheese on a frozen pizza. I used to love players pizza. This sucked!
Sat in the bar area for 20 minutes, no service. Asked staff for assistance, waited an extra 10 minutes, left the restaurant. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly service. Although they were very busy and we had a large group(12 ) we had wonderful service. Server did a wonderful job! She was very personable,enthusiastic and friendly! She continued to check in with us! The food and drinks were fabulous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Sausage Pizza, Titan Burger, Wings, Home Made Onion Rings, Cheese Curds
Restaurantji Recommends
Our food took over an hour.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Wings
Some of the best wings in town for a good price, great service as always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Really disappointed with the service and food we received and won't be back. Not sure of our servers name since she never gave it to us.
We waited a long time to order because our server brought us our drinks one by one, since we arrived at different times, but would always dart off as soon as she set it down. Once we did order our food it took 40 minutes to get it. I couldn't see what was happening in the bar area but I believe we were the only ones in the dining room with an order in thus far. We ordered the titan burger, a pizza and two orders of wings. The wings were good. The burger had more pink than you would normally get unless you requested it that way and the fries were luke warm. The pizza was only cut once (in-half) and had paper baked into the bottom of it that could not be peeled off. Instead of waiting forever for our server to come back, my dad brought the pizza back into the kitchen himself. The server saw him go in and out of the kitchen and never asked what was wrong or checked in with us. When he went back up to the server station to tell her he didn't want a replacement pizza at all we got our only apology of the night from her and no offer to make it right or see if he wanted something else instead. She came by once to refill our drinks and said the mountain dew might be flat but we could try it. She set it down and left right away before it could be tried and came back 5 minutes later to check. She ended up walking past our table 3 to 5 times to go to other tables but didn't stop once at ours to ask about the food or see if we needed anything. It was not a busy night, she was at the server station often refilling her own drink or on her phone. She stopped by when all of our plates were empty and we asked for the check. No apologies for the pizza or anything else.
On our way out we saw that the owner was sitting in his office. My dad stopped to talk to him as he continued doing computer work without standing up or turning around to face him, at least from what I saw. When he was told about what happened during our meal he tried finding our check (not sure why that mattered anymore since it was already paid), he asked what size pizza we had gotten (as if any size pizza should only be cut in half and come with paper on the bottom) and told us that he's never heard a complaint about his staff unless it's busy (the three most recent reviews are all low and mention the wait time and staff.) The fact that he didn't even know that a patron had walked into his kitchen is perhaps a sign of the lack of attention paid to the dining room and lack of communication with his staff. Once again no offer to make it right or any real sign of remorse.
Overall really disappointed and won't be back, it is not the same as it used to be. The past few times we've been there we have had similar experiences with poor service but this was our tipping point. I understand that things can go wrong in the kitchen, but the response to the mistake is what will stick in our minds. Based on other review responses filled with excuses and the owners in-person response which could be considered apathetic at best and argumentative at worst, I don't think they really care.
Recommended dishes: Wings
Not the same high quality foods as before it was sold two or so years ago. The pizzas used to be crispy and now they are doughly. Ftheir fries are more longer crispy and the homemade chips were tough to chew. I’m not going back.
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: Small Sausage Pizza, Players Chips, Wings
Stopped by we had 2 meals, 1 was some chicken sandwich thing that was cold and tasted average might have been because it was cold. And then a pizza which hot fresh and right out of the oven. Very tasty pizza.
However it took 10+ minutes for someone to serve us. Asked for our order but didn’t ask for drinks. We had to go to the bar to get drinks and refills. Once food was ordered it easily took 45+ to get the pizza. Then another 15 minutes after to get the sandwich. Again the only time the waitress was seen was for the order and delivery of food. When we were done eating we did not want to wait all day so we went up and asked for our bill. And our bill had an added gratuity tip on it which was like $7. So basically we had no server but was forced to pay a gratuity. Which normally we tip really good, but in this case I don’t think it was deserved and we didn’t even get the choice. I was not the only one experiencing this a table near by waited 30 minutes to be talked to.
I went back to server station to get a to go box, and noticed people in the back talking and on their phone. So I guess that explains the long wait time.
Other than our experience, the pizza was good. Food was fair pricing, and the drinks were cheap but a little flat on the soda gun. But cheap so didn’t bother us.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Small Sausage Pizza
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