Horrible customer service, I had went in there with a friend of mine and wanted to order the footlong and the manager was incredibly rude while I was ordering. I could barely hear the manager and she was also incredibly rude to my friend as she was ordering as well. 1 star. I will not stop here or recommend this place to anyone in the foreseeable future.
Atmosphere: 2
Food: 2
Service: 1
Naomi Nyberg
Extremely horrible customer service. The lady was incredibly rude and disrespectful to my friend and I. She kept on shouting sir and ma'am at us which made me very uncomfortable, plus she became clearly agitated after my friend repeated his order. Also the food was mediocre at best, the lady threw it together without any consideration. I would absolutely not recommend stopping here, if I could give zero stars, I would.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Sheridan
Very well put together sandwich! The worker greeted me with a smile and a positive attitude. I'm happy I can be a returning customer
Atmosphere: 5
Food: 5
Service: 5
daniel nelson
10/10 service was great!
Atmosphere: 5
Food: 5
Service: 5
Mary Jo Brinkmann
Have had more than one customer relate rude service and cold poor quality food at Phillips Subway within the last month! Sadly this does not enhance business Subway, as word spreads. A smile and effort to service a customer in a quality pleasant way goes a long way to increase business
Atmosphere: 1
Food: 1
Service: 1
Nick Ludwiczak
My sandwich wasn't done well and was never asked if I wanted sauce. Prices at subway are getting out of hand as well.
Atmosphere: 2
Food: 2
Service: 2
Grace Gregory
Used to love eating here… but do not want to feel like a bother to employees for coming in to order at 5pm…. A normal time to eat dinner, and having them have an attitude because of what you order. I didn’t come in at closing. I came in at 5 pm.
Atmosphere: 1
Food: 3
Service: 1
Breeanna Dubois
When we walked in there was 1 person ahead of us. It took the guy behind the counter 15 mins to make 1 sandwich. After he finally got to us he just looked up and said what do you want. Very poor customer service skills and bad attitude all
Atmosphere: 1
Food: 3
Service: 1
Christopher Moon
I stopped here at roughly noon on 8/26/23 and was very disappointed with a specific worker's performance or I guess lack there of. Alex was also on shift and I had no problems with him but it was the other guy who's name I didn't catch who was the problem. This worker finished the second half of my sandwich and he didn't quality check the veggies before putting them on, he put way too many black olives compared to the rest of the veggies, and then I asked for a single line of 2 separate sauces and he drenched my sandwich in both of them. He then only bagged 2 of the 4 sandwiches that we ordered? Just overall very unprofessional and a very disappointing experience just from this individual alone. Someone needs to coach this man on how to do his job properly.
I popped in for 2 sandwiches...all I heard about was how long of a day it had been and how much pain the lady behind the counter was in. The sandwiches were sub par at best. Next time I will skip Subway and just go to the grocery store.
Atmosphere: 1
Food: 1
Service: 1
Greta Kramer
Tried using the Subway app for the first time and ordered at the Phillips restaurant. The first sub was ordered toasted and it was not toasted. Also ordered extra sauce and there was barely any on it. I ordered extra pickles on my sub and on one half there were only 2 pickles. I wouldn't be so upset but our order was close to $30 (for 2 footlongs ?) and the fact we got charged extra for what we didn't get doesn't sit well. Never again. Do not recommend. Also, would like to note when we picked up our order, the parking lot was empty. No excuse for incompetence. Maybe next time hire someone who can read an order.
These on skibidi toilets
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, I had went in there with a friend of mine and wanted to order the footlong and the manager was incredibly rude while I was ordering. I could barely hear the manager and she was also incredibly rude to my friend as she was ordering as well. 1 star. I will not stop here or recommend this place to anyone in the foreseeable future.
Atmosphere: 2
Food: 2
Service: 1
Extremely horrible customer service. The lady was incredibly rude and disrespectful to my friend and I. She kept on shouting sir and ma'am at us which made me very uncomfortable, plus she became clearly agitated after my friend repeated his order. Also the food was mediocre at best, the lady threw it together without any consideration. I would absolutely not recommend stopping here, if I could give zero stars, I would.
Atmosphere: 1
Food: 3
Service: 1
Very well put together sandwich! The worker greeted me with a smile and a positive attitude. I'm happy I can be a returning customer
Atmosphere: 5
Food: 5
Service: 5
10/10 service was great!
Atmosphere: 5
Food: 5
Service: 5
Have had more than one customer relate rude service and cold poor quality food at Phillips Subway within the last month! Sadly this does not enhance business Subway, as word spreads. A smile and effort to service a customer in a quality pleasant way goes a long way to increase business
Atmosphere: 1
Food: 1
Service: 1
My sandwich wasn't done well and was never asked if I wanted sauce. Prices at subway are getting out of hand as well.
Atmosphere: 2
Food: 2
Service: 2
Used to love eating here… but do not want to feel like a bother to employees for coming in to order at 5pm…. A normal time to eat dinner, and having them have an attitude because of what you order. I didn’t come in at closing. I came in at 5 pm.
Atmosphere: 1
Food: 3
Service: 1
When we walked in there was 1 person ahead of us. It took the guy behind the counter 15 mins to make 1 sandwich. After he finally got to us he just looked up and said what do you want. Very poor customer service skills and bad attitude all
Atmosphere: 1
Food: 3
Service: 1
I stopped here at roughly noon on 8/26/23 and was very disappointed with a specific worker's performance or I guess lack there of. Alex was also on shift and I had no problems with him but it was the other guy who's name I didn't catch who was the problem. This worker finished the second half of my sandwich and he didn't quality check the veggies before putting them on, he put way too many black olives compared to the rest of the veggies, and then I asked for a single line of 2 separate sauces and he drenched my sandwich in both of them. He then only bagged 2 of the 4 sandwiches that we ordered? Just overall very unprofessional and a very disappointing experience just from this individual alone. Someone needs to coach this man on how to do his job properly.
Restaurantji Recommends
I popped in for 2 sandwiches...all I heard about was how long of a day it had been and how much pain the lady behind the counter was in. The sandwiches were sub par at best. Next time I will skip Subway and just go to the grocery store.
Atmosphere: 1
Food: 1
Service: 1
Tried using the Subway app for the first time and ordered at the Phillips restaurant. The first sub was ordered toasted and it was not toasted. Also ordered extra sauce and there was barely any on it. I ordered extra pickles on my sub and on one half there were only 2 pickles. I wouldn't be so upset but our order was close to $30 (for 2 footlongs ?) and the fact we got charged extra for what we didn't get doesn't sit well. Never again. Do not recommend. Also, would like to note when we picked up our order, the parking lot was empty. No excuse for incompetence. Maybe next time hire someone who can read an order.
Good food and prices
Atmosphere: 4
Food: 4
Service: 4
It's still there
Atmosphere: 3
Food: 3
Service: 3
It's subway
Atmosphere: 4
Food: 4
Service: 4
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