The young lady working the Dive thru early this morning was pleasant and helpful.
Steve Bergum
The last five times I've been through this drive thru, I've gotten food once. Today my son and I pulled up and we were the only ones in the drive through. We were asked to wait as they were taking an order at the counter. Not a big deal.
A couple of minutes later another car pulled up to the inside drive thru and were told to please wait as well. They came back on after a minute or so to take their order before ours. I wasn't very happy and admittedly I wasn't happy or nice to the guy when he came to take my order.
The drive thru at this place sucks. Three of the times I didn't get food was because I sat there for seven minutes plus each time with no one coming to the speaker so I left to eat somewhere else.
I would avoid this Burger King at all cost. Clearly the management doesn't give a shit about their service. Go somewhere else, the KFC down the street is pretty good.
H Feenstra
I want to start out by saying I'm not one to give bad reviews and I do like burger king. My sister and I had gone through the drive through and I had ordered a whopper. The person who took our order was very polite and the order was correct and piping hot. However when I unwrapped it the first thing I saw was a hair. I knew it wasn't ours as both my sister and I are redheads and the hair was black. I had reached out to the business and they said they would send me some free meal coupons as compensation, that was in April and I still haven't received anything and haven't heard from them since. I also work in the food industry and I understand that even with your hair up you can still drop a couple hairs here and there, to play the devil's advocate maybe the hair was sticking to their clothes from before work. I debated even leaving a review as I know they can really impact businesses in a good or bad way but I decided it would be best if I brought it up only because they said they would do something to resolve this issue and they didn't.
Jack Steward
Food is what you expect from fast food. But the staff here take the cake. They really care about their customers.
Lori Fowler
Three times we've gone thru the drive thru...three times we've watched other cars get serviced well after we pulled in....we were acknowledged and then ignored while three new vehicles pulled up in the first lane....went to Arby's and had a lovely brisket sandwich. Won't bother stopping at Burger King in portage ever again...you need to take some time to train people to serve the people in the order in which they pull in...not just pay attention to the first lanecin the drive thru
Zorba The Greek
My food is always great here. I only had one time where some buns were hard but I went back and they replace them with fresh ones. Prices and value are way better than McDonald’s in portage especially the service.. the two whopper juniors for five dollars are a great deal in my opinion and they always are hot and fresh
Bbqbriggs Laflur
Took 20 mins to get order burger's where dryed out the staff got into a argument that they started. I don't understand how it can take 20 minutes for food? Then they talking shit about them I just want my food!!
J H
Excellent breakfast! Very quick service, and fair prices. Staff was very helpful.
Thomas White
I always like Burger king
Rain Mourns
Horrible first off if you no longer have an item REMOVE it so customers know then when I told them I didn’t want anything else they were rude and made it a whole thing so careful they’ll take your money and have no cares of what you get or don’t get never going there again!!!!!
I'm going to start by saying I'm sorry to the young man working tonight (nov,27,24 around 8pm) l if I came off as rude. However I noticed that he was running just about everything himself with little to no help. I hope management passes off the gratitude I have for him doing everything he can. Thank you
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Nuggets
missy manthe
First time going to this location, ordered a whopper got home and it was a chicken sandwich. Paid almost 14$ to not have supper! Ridiculous!!!!
Kelly Hewitt
I had my food delivered and it was cold when it got here. Plus there was no receipt attached to my order.
Food: 1
Service: 3
R or K Mueller
It's average. BK is not what it once was. Breakfast is best. The rest. Meh. Fine a family restaurant like Dinos if you want a quality meal.
Atmosphere: 3
Food: 3
Service: 3
BackWoods OutLaw
So it took forever to have our order taken and when I wanted to use 2 coupons a women came on and rudely told us that if we read the coupon it says only one coupon per person even though we always use multiple coupons. There was no need to be an asshole to us about it. Her attitude was uncalled for and horrible customer service. Several cars besides us left. This happened on 9/27/24 at 8pm.
The young lady working the Dive thru early this morning was pleasant and helpful.
The last five times I've been through this drive thru, I've gotten food once. Today my son and I pulled up and we were the only ones in the drive through. We were asked to wait as they were taking an order at the counter. Not a big deal.
A couple of minutes later another car pulled up to the inside drive thru and were told to please wait as well. They came back on after a minute or so to take their order before ours. I wasn't very happy and admittedly I wasn't happy or nice to the guy when he came to take my order.
The drive thru at this place sucks. Three of the times I didn't get food was because I sat there for seven minutes plus each time with no one coming to the speaker so I left to eat somewhere else.
I would avoid this Burger King at all cost. Clearly the management doesn't give a shit about their service. Go somewhere else, the KFC down the street is pretty good.
I want to start out by saying I'm not one to give bad reviews and I do like burger king. My sister and I had gone through the drive through and I had ordered a whopper. The person who took our order was very polite and the order was correct and piping hot. However when I unwrapped it the first thing I saw was a hair. I knew it wasn't ours as both my sister and I are redheads and the hair was black. I had reached out to the business and they said they would send me some free meal coupons as compensation, that was in April and I still haven't received anything and haven't heard from them since. I also work in the food industry and I understand that even with your hair up you can still drop a couple hairs here and there, to play the devil's advocate maybe the hair was sticking to their clothes from before work. I debated even leaving a review as I know they can really impact businesses in a good or bad way but I decided it would be best if I brought it up only because they said they would do something to resolve this issue and they didn't.
Food is what you expect from fast food. But the staff here take the cake. They really care about their customers.
Three times we've gone thru the drive thru...three times we've watched other cars get serviced well after we pulled in....we were acknowledged and then ignored while three new vehicles pulled up in the first lane....went to Arby's and had a lovely brisket sandwich. Won't bother stopping at Burger King in portage ever again...you need to take some time to train people to serve the people in the order in which they pull in...not just pay attention to the first lanecin the drive thru
My food is always great here. I only had one time where some buns were hard but I went back and they replace them with fresh ones. Prices and value are way better than McDonald’s in portage especially the service.. the two whopper juniors for five dollars are a great deal in my opinion and they always are hot and fresh
Took 20 mins to get order burger's where dryed out the staff got into a argument that they started. I don't understand how it can take 20 minutes for food? Then they talking shit about them I just want my food!!
Excellent breakfast! Very quick service, and fair prices. Staff was very helpful.
I always like Burger king
Horrible first off if you no longer have an item REMOVE it so customers know then when I told them I didn’t want anything else they were rude and made it a whole thing so careful they’ll take your money and have no cares of what you get or don’t get never going there again!!!!!
Restaurantji Recommends
I'm going to start by saying I'm sorry to the young man working tonight (nov,27,24 around 8pm) l if I came off as rude. However I noticed that he was running just about everything himself with little to no help. I hope management passes off the gratitude I have for him doing everything he can. Thank you
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Nuggets
First time going to this location, ordered a whopper got home and it was a chicken sandwich. Paid almost 14$ to not have supper! Ridiculous!!!!
I had my food delivered and it was cold when it got here. Plus there was no receipt attached to my order.
Food: 1
Service: 3
It's average. BK is not what it once was. Breakfast is best. The rest. Meh. Fine a family restaurant like Dinos if you want a quality meal.
Atmosphere: 3
Food: 3
Service: 3
So it took forever to have our order taken and when I wanted to use 2 coupons a women came on and rudely told us that if we read the coupon it says only one coupon per person even though we always use multiple coupons. There was no need to be an asshole to us about it. Her attitude was uncalled for and horrible customer service. Several cars besides us left. This happened on 9/27/24 at 8pm.
Atmosphere: 1
Food: 1
Service: 1
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