Taco Bell’s avocado chicken burrito I ate it the first time I liked it then the second time I ate it I got food poisoning
Atmosphere: 1
Food: 1
Service: 5
Bee
Let’s first start off with the dining room , I work in customer service/food service , theres 4 people working in there with little to no customers , the floors are disgusting and so are the tables. Secondly I’d like to mention the fact that every employee in that building had the ugliest attitude, they did not provide my drink cups with my order and I simply asked if I could have them and two of the four workers (one had long greasy curly brown hair that wasn’t even in a net and the other one seemed to act if he was ‘manager’ or some kind of higher up , either way , don’t care ) , decided it was a great idea to spur off unnecessary attitude at me ‘woah woah i dont know CAN you?’ And proceeding to laugh with his buddy at me like it was a good one or something. I understand not enjoying where you work , but these boys need to grow up a bit. Trust me , nobody wants Taco Bell that bad , the service there will continue to lower itself.
Atmosphere: 1
Food: 1
Service: 1
Michael F
Threatened to slash our tires when we walked in, specifically the guy with glasses treating us, he appeared to be intoxicated
Nadia Varzaru
Any time I have ordered from taco bell, they have always made my orders incorrectly. Whether I be ordering extra items or less items or no sauce on things, it’s never what I paid for. I am starting to believe any purchase I make is a waste of money. Don’t order here if you want to change some products on their food.
Atmosphere: 4
Food: 4
Service: 1
Mark Gutierrez
If you're going to charge higher prices than all the Taco Bells in the greater Madison area, then the food shouldn't be worse than the other locations. If you're going to skimp out on the amount of fries or the portions inside the shells on purpose, maybe you should look into someone else taking over the franchise or letting another place open in that spot.
Atmosphere: 1
Food: 1
Service: 2
Erik Smith
If I would have used the drive though, I would have given this place 2 stars because it was the slowest Taco Bell I’ve been to in a long time. But I was inside, and the 3 guys they had working were absolutely busting their butts in the kitchen. The lead guy with the beard was also restocking the lobby and keeping it clean. I don’t think they could have done anything better than they did, and despite being slammed and working fast, all my food was above average for Taco Bell. Keep up the good work!
Atmosphere: 4
Food: 5
Service: 4
Jenny Williams
If I could rate this Taco Bell properly I would give it a ZERO! We ordered and our total was $18.93 we gave him a $20 the guy at the register proceeds to yell back to someone that he needs change as he only has .4 cents in his drawer. The guy could hardly open the change rolls dropping some of it. While waiting on Sir Donavan (thats the name on our receipt) we started noticing there were flies everywhere, floor needed mopping, tables needing wiped. Sir Donavon proceeds to pick change up off the floor and continue on without washing his hands. We were in a hurry and didnt feel like arguing about why we would just like a refund so we took the food(it was to go) outside to garbage cans and threw it out. We went to Pizza Ranch when we left. Extremely surprised after reading the other reviews that this Taco Bell hasn't been shut down.
Atmosphere: 1
Food: 1
Service: 1
Alhau Akbar
Customer service was terrible
Atmosphere: 5
Food: 5
Service: 1
Jordon
Garbage! No meat in the tacos, took way too long for my food to turn out like it was thrown together. Terrible waste
Atmosphere: 1
Food: 1
Service: 1
Angie
They have chili cheese burritos again!! I didn't even get the Mexican pizza I stopped for!
One of the worst Taco Bells ever. 3x I waited 20 min when only 2 customers were ahead of me. Twice at drive thru, once inside. Slowest Taco Bell I've ever been to. And they close dine in randomly. Can't tell u how many times I went there & they were closed inside before 5pm.
Atmosphere: 2
Food: 2
Service: 2
Ruthann Kottka
Moved to the area back in June 2025. Tbell has been one of my pregnancy cravings so we used to visit quite often. Like maybe 3-4 times a month. We started going here less as time went on due to our orders constantly being messed up and the food tasting really old/bad. When they had the steak nacho fries I would get that every time and every time the fries were cold and very hard. When they came out with the bbq chipotle chicken nacho fries I would get that but substitute for steak instead. They would give me BEEF. The burritos are always more tortillas than fillings and a lot of times if we got nachos it would be just beans and no beef when we asked for NO beans EXTRA beef. The late night crew is always so rude and they always look and talk like they’re FRIED out of their minds. Don’t even try bothering to call and complain cause they just pick up the phone and immediately hang back up. If we go, we try to go more so in the morning or the afternoon because we noticed the food tastes better and we have a higher chance of actually getting what we ordered. It is such a disappointment. Wish we would have never had moved. The Tbell at our old town still sucked, but was WAAAAAAAAAAAAAAAAAAAAAYYYYYYY better than this one. If I could, I would take away stars.
Atmosphere: 1
Food: 1
Service: 1
Timothy Jording
Took 20 minutes to get food ordered off the app. The app said ready by 1pm was last to be served even after everyone in store received their food. When I asked why it took so long they replied we don't control the app.
Atmosphere: 3
Food: 3
Service: 1
Emily Sherrick
Got food poisoning from here… and it didn’t even taste good going down.
Food: 1
Service: 4
Andrew Matchette
Took 10 minutes to get a Freeze with just a single order
Taco Bell’s avocado chicken burrito I ate it the first time I liked it then the second time I ate it I got food poisoning
Atmosphere: 1
Food: 1
Service: 5
Let’s first start off with the dining room , I work in customer service/food service , theres 4 people working in there with little to no customers , the floors are disgusting and so are the tables.
Secondly I’d like to mention the fact that every employee in that building had the ugliest attitude, they did not provide my drink cups with my order and I simply asked if I could have them and two of the four workers (one had long greasy curly brown hair that wasn’t even in a net and the other one seemed to act if he was ‘manager’ or some kind of higher up , either way , don’t care ) , decided it was a great idea to spur off unnecessary attitude at me ‘woah woah i dont know CAN you?’ And proceeding to laugh with his buddy at me like it was a good one or something.
I understand not enjoying where you work , but these boys need to grow up a bit.
Trust me , nobody wants Taco Bell that bad , the service there will continue to lower itself.
Atmosphere: 1
Food: 1
Service: 1
Threatened to slash our tires when we walked in, specifically the guy with glasses treating us, he appeared to be intoxicated
Any time I have ordered from taco bell, they have always made my orders incorrectly. Whether I be ordering extra items or less items or no sauce on things, it’s never what I paid for. I am starting to believe any purchase I make is a waste of money. Don’t order here if you want to change some products on their food.
Atmosphere: 4
Food: 4
Service: 1
If you're going to charge higher prices than all the Taco Bells in the greater Madison area, then the food shouldn't be worse than the other locations. If you're going to skimp out on the amount of fries or the portions inside the shells on purpose, maybe you should look into someone else taking over the franchise or letting another place open in that spot.
Atmosphere: 1
Food: 1
Service: 2
If I would have used the drive though, I would have given this place 2 stars because it was the slowest Taco Bell I’ve been to in a long time. But I was inside, and the 3 guys they had working were absolutely busting their butts in the kitchen. The lead guy with the beard was also restocking the lobby and keeping it clean. I don’t think they could have done anything better than they did, and despite being slammed and working fast, all my food was above average for Taco Bell. Keep up the good work!
Atmosphere: 4
Food: 5
Service: 4
If I could rate this Taco Bell properly I would give it a ZERO! We ordered and our total was $18.93 we gave him a $20 the guy at the register proceeds to yell back to someone that he needs change as he only has .4 cents in his drawer. The guy could hardly open the change rolls dropping some of it. While waiting on Sir Donavan (thats the name on our receipt) we started noticing there were flies everywhere, floor needed mopping, tables needing wiped. Sir Donavon proceeds to pick change up off the floor and continue on without washing his hands. We were in a hurry and didnt feel like arguing about why we would just like a refund so we took the food(it was to go) outside to garbage cans and threw it out. We went to Pizza Ranch when we left. Extremely surprised after reading the other reviews that this Taco Bell hasn't been shut down.
Atmosphere: 1
Food: 1
Service: 1
Customer service was terrible
Atmosphere: 5
Food: 5
Service: 1
Garbage! No meat in the tacos, took way too long for my food to turn out like it was thrown together. Terrible waste
Atmosphere: 1
Food: 1
Service: 1
They have chili cheese burritos again!! I didn't even get the Mexican pizza I stopped for!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
One of the worst Taco Bells ever. 3x I waited 20 min when only 2 customers were ahead of me. Twice at drive thru, once inside.
Slowest Taco Bell I've ever been to. And they close dine in randomly. Can't tell u how many times I went there & they were closed inside before 5pm.
Atmosphere: 2
Food: 2
Service: 2
Moved to the area back in June 2025. Tbell has been one of my pregnancy cravings so we used to visit quite often. Like maybe 3-4 times a month. We started going here less as time went on due to our orders constantly being messed up and the food tasting really old/bad. When they had the steak nacho fries I would get that every time and every time the fries were cold and very hard. When they came out with the bbq chipotle chicken nacho fries I would get that but substitute for steak instead. They would give me BEEF. The burritos are always more tortillas than fillings and a lot of times if we got nachos it would be just beans and no beef when we asked for NO beans EXTRA beef. The late night crew is always so rude and they always look and talk like they’re FRIED out of their minds. Don’t even try bothering to call and complain cause they just pick up the phone and immediately hang back up. If we go, we try to go more so in the morning or the afternoon because we noticed the food tastes better and we have a higher chance of actually getting what we ordered. It is such a disappointment. Wish we would have never had moved. The Tbell at our old town still sucked, but was WAAAAAAAAAAAAAAAAAAAAAYYYYYYY better than this one. If I could, I would take away stars.
Atmosphere: 1
Food: 1
Service: 1
Took 20 minutes to get food ordered off the app. The app said ready by 1pm was last to be served even after everyone in store received their food. When I asked why it took so long they replied we don't control the app.
Atmosphere: 3
Food: 3
Service: 1
Got food poisoning from here… and it didn’t even taste good going down.
Food: 1
Service: 4
Took 10 minutes to get a Freeze with just a single order
Atmosphere: 1
Food: 3
Service: 1
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