This morning.( Christmas Day) the drive through was pretty busy, so I chose to go inside. I stood there for twenty minutes with no one even acknowledging that I was there. I decided to give the drive through a shot when I finally got up to the speaker. They asked to take my order i told them i wanted a Dunka Latte, and they told me they had no coffee. Then, they proceeded to ramble off what they didn't have, which was a list far larger than what they did have.
Ryan Cooper
Barley have anything available. Chocolate angel.
Atmosphere: 3
Food: 4
Service: 4
Tammy Eades
Great service! Very fast.
Atmosphere: 5
Food: 5
Service: 5
Alexis Kertzman
We went to Dunkin tonight with the release of the new munchkin Halloween bucket! I called ahead of time and the gentleman that answered the phone was extremely pleasant and friendly. He assured me there would be plenty of buckets left. When we arrived, our order was taken very promptly and our ADORABLE bucket was delivered promptly. I’m not sure if we were even on the property for more than 5 minutes total!
Atmosphere: 5
Food: 5
Service: 5
Morgan
Worst service ever I feel like employees don’t know or care to read an order sticker right I have tried to order a wake up wrap 5 times each time they give me bacon when I ask for sausage at first I blamed DoorDash but then when I started going in person they still kept making it wrong
Atmosphere: 1
Food: 1
Service: 1
Jenna Trame
Took forever to make a piece of toast.
Food: 1
Service: 1
Amy Hubble
Went through drive through two times today ..they still did not make my drink.right. i.visit this store at least 3 times a week and the same drink I order everytime always taste different or not made corretly
Stephanie
I wasnt going to put any stars but Terrible service the staff is always getting orders wrong and dont acknowledged that customers will get upset if they are not considered for their mistakes. It's been so constant im over this dunkin. Plus terrible attitudes.
Horrible service ! Rude employees ! Won’t EVER be back !
Service: 1
John Schlabach
Could not get a small coffee. Ordered in drive thru. Asked for refund inside 30 minutes later.
Samu Lopez
Absolutely the worst experience of all time waiting forever for a black coffee and getting my change almost thrown back at me.
kylie kalvelage
Maybe if you aren’t open TILL 8 Change your hours!!!!!!
Wanted coffee and checked online and say open till 8pm and I arrived at 7;04 and they’re closed 👎👎
Crystal Calhoun
I hate to be this person & I’d like to believe I’ve been rather complacent with the issues I’ve become accustomed to in my time coming to Rhinelander Dunkin however; I am in Rhinelander 3 times a week & I always try to stop at Dunkin as I come into town at 5:30am which the store states is open at 5am. At least once a week for the past 5months, this Dunkin has been closed without anyone there to assist customers, no signs or lights on & yet again today much to my dismay at 7am when I returned to go through the drive the sign was still off as well as the lights. I saw people waiting so I assumed it was open, I still joined the drive, after about 15mins a significant line formed with no answer from the drive speaker so I decided to leave. This has been very frustrating as a loyal Dunkin customer it happens too frequently not to get upset over. I thoroughly enjoy my mornings when I get to go to Rhinelander or Wausau because they’re the only times a week I get to have Dunkin as my town doesn’t have one, so when I come to Rhinelander & it feels like Russian roulette trying to guess which day I won’t be able to enjoy it, it can turn my whole day sour. I realize that I may just sound like another petty customer & in no way am I claiming this falls to a singular associate, however I’d just like to see that the company either hires more associates or does whatever they can to fix these ongoing issues as I feel they are losing a great deal of customer base. Than you.
I got cold bacon
Atmosphere: 1
Food: 1
Service: 3
Workers are very friendly and nice...
Atmosphere: 5
Food: 5
Service: 5
This morning.( Christmas Day) the drive through was pretty busy, so I chose to go inside. I stood there for twenty minutes with no one even acknowledging that I was there. I decided to give the drive through a shot when I finally got up to the speaker. They asked to take my order i told them i wanted a Dunka Latte, and they told me they had no coffee. Then, they proceeded to ramble off what they didn't have, which was a list far larger than what they did have.
Barley have anything available. Chocolate angel.
Atmosphere: 3
Food: 4
Service: 4
Great service! Very fast.
Atmosphere: 5
Food: 5
Service: 5
We went to Dunkin tonight with the release of the new munchkin Halloween bucket! I called ahead of time and the gentleman that answered the phone was extremely pleasant and friendly. He assured me there would be plenty of buckets left. When we arrived, our order was taken very promptly and our ADORABLE bucket was delivered promptly. I’m not sure if we were even on the property for more than 5 minutes total!
Atmosphere: 5
Food: 5
Service: 5
Worst service ever I feel like employees don’t know or care to read an order sticker right I have tried to order a wake up wrap 5 times each time they give me bacon when I ask for sausage at first I blamed DoorDash but then when I started going in person they still kept making it wrong
Atmosphere: 1
Food: 1
Service: 1
Took forever to make a piece of toast.
Food: 1
Service: 1
Went through drive through two times today ..they still did not make my drink.right. i.visit this store at least 3 times a week and the same drink I order everytime always taste different or not made corretly
I wasnt going to put any stars but Terrible service the staff is always getting orders wrong and dont acknowledged that customers will get upset if they are not considered for their mistakes. It's been so constant im over this dunkin. Plus terrible attitudes.
Restaurantji Recommends
Horrible service ! Rude employees !
Won’t EVER be back !
Service: 1
Could not get a small coffee. Ordered in drive thru. Asked for refund inside 30 minutes later.
Absolutely the worst experience of all time waiting forever for a black coffee and getting my change almost thrown back at me.
Maybe if you aren’t open TILL 8 Change your hours!!!!!!
Wanted coffee and checked online and say open till 8pm and I arrived at 7;04 and they’re closed 👎👎
I hate to be this person & I’d like to believe I’ve been rather complacent with the issues I’ve become accustomed to in my time coming to Rhinelander Dunkin however;
I am in Rhinelander 3 times a week & I always try to stop at Dunkin as I come into town at 5:30am which the store states is open at 5am.
At least once a week for the past 5months, this Dunkin has been closed without anyone there to assist customers, no signs or lights on & yet again today much to my dismay at 7am when I returned to go through the drive the sign was still off as well as the lights.
I saw people waiting so I assumed it was open, I still joined the drive, after about 15mins a significant line formed with no answer from the drive speaker so I decided to leave.
This has been very frustrating as a loyal Dunkin customer it happens too frequently not to get upset over.
I thoroughly enjoy my mornings when I get to go to Rhinelander or Wausau because they’re the only times a week I get to have Dunkin as my town doesn’t have one, so when I come to Rhinelander & it feels like Russian roulette trying to guess which day I won’t be able to enjoy it, it can turn my whole day sour.
I realize that I may just sound like another petty customer & in no way am I claiming this falls to a singular associate, however I’d just like to see that the company either hires more associates or does whatever they can to fix these ongoing issues as I feel they are losing a great deal of customer base. Than you.
Loading...