Lexi was amazing in helping an older customer who is a regular. Its like a family in there as thethe staff were all very friendly and attentive to all those in the store. This is one of the most friendly and attentive Cousins Subs that I've ever visited! The food was on point too. Made my day! Thanks Lexi and team.
Atmosphere: 5
Food: 5
Service: 5
Matt Marsolek
Every time I go here they never get my order right. Not to mention they take forever to make your subs. What’s so hard to follow what’s on the board? Or is Stevie wonder working in the kitchen?
I would give zero stars if I could. Waited for a made to order cheesesteak and a ham & cheese sandwich for my long road trip back to Indiana. I got my order and began to hit the road. Last minute the voice in my head said no stop at your friends house and eat your cheesesteak and fries first. Thankfully I did because when u opened my bag I had someone else’s order completely. No fries, no cheesesteak, no ham and cheese. And I was left with someone’s kids meal. Poor kid hopefully they got their right food. I had to wait all over again for my food and wasn’t offered anything in compensation outside of giving me what I had already paid for!! I love cousins but this one failed!!
Service: 1
Departure58149805418
I went to the new Cousins in St Francis. It was great. We ordered 2 party packs for a family reunion. They were ready on time and delicious. Everyone loved them. Very easy way to feed a large group. The store staff were very helpful and friendly. The place is super clean! I would go back again and again.
Jake Aloe
Excellent Service!
Cloey Nieves Knapp
The workers are super kind ! Food was great & fresh the restaurant was so clean, will be back again !!
Astrid Blanco
Got a meatball sub with a whole 20% of the sub uncovered and overall cold to lukewarm and another with 3 and a half meatballs and barely warm and next to no sauce. The manager was cold, not understanding and disrespectful. The tables were filthy and the air was chilly. The cheese curds were just ok. Somehow the replacement subs were almost as bad, application of ingredients was inconsistent and at times lacking or excessive. This is the worst restaurant experience I have had in over a decade. This is the kind of service that kills a restaurant, do better.
Maureena Sindric
Awful service..This establishment really went to hell..I have lived in St Francis for 35 years..sad
I ordered a cheddar beef steak, and after driving home, I found out that I got a cheddar chicken steak instead. Also, the meat portion was very skimp. I don't have lettuce on my sandwich, and it really shows how little they give you. When I unwrapped the sandwich , it looked like a small loaf of bread. No ingredients we're showing on the outside. Lettuce is the same as when a place fills the entire cup up with ice before they add soda. I don't like places that are greedy profit Maximizers. I was in the food service industry for quite some time. I understand the need for portion control and standards. The wrong sandwich, skimp ingredients, why would I go back?
Donald Vance
Had a good sub.
Suzanne P.
I recently purchased a large party box (20 subs, 12 cookies and two large bags of plain chips) from this location for a staff meeting. My order was completed on time, they included the things that I had requested (mayo, sides of hot relish and sides of jalapenos). All of the subs were made correctly and everything was packaged with care. Upon picking up, I was happy to see an all young staff working hard and taking pride in their job (love to see that!). Thank you, Cousins staff in Saint Francis for a 5 star experience.
craig rekowski
Good food
Andrew M
I went through the drive through. There are only a few people inside. Waiting 35 mins to get to subs. Really really baffling to me how it can take that long to throw some meat and toppings on bread.
Lexi was amazing in helping an older customer who is a regular. Its like a family in there as thethe staff were all very friendly and attentive to all those in the store. This is one of the most friendly and attentive Cousins Subs that I've ever visited! The food was on point too. Made my day! Thanks Lexi and team.
Atmosphere: 5
Food: 5
Service: 5
Every time I go here they never get my order right. Not to mention they take forever to make your subs. What’s so hard to follow what’s on the board? Or is Stevie wonder working in the kitchen?
I can make a sandwich at home for this price
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds, Cheese Steak, Fries
I would give zero stars if I could. Waited for a made to order cheesesteak and a ham & cheese sandwich for my long road trip back to Indiana. I got my order and began to hit the road. Last minute the voice in my head said no stop at your friends house and eat your cheesesteak and fries first. Thankfully I did because when u opened my bag I had someone else’s order completely. No fries, no cheesesteak, no ham and cheese. And I was left with someone’s kids meal. Poor kid hopefully they got their right food. I had to wait all over again for my food and wasn’t offered anything in compensation outside of giving me what I had already paid for!! I love cousins but this one failed!!
Service: 1
I went to the new Cousins in St Francis. It was great. We ordered 2 party packs for a family reunion. They were ready on time and delicious. Everyone loved them. Very easy way to feed a large group. The store staff were very helpful and friendly. The place is super clean! I would go back again and again.
Excellent Service!
The workers are super kind ! Food was great & fresh the restaurant was so clean, will be back again !!
Got a meatball sub with a whole 20% of the sub uncovered and overall cold to lukewarm and another with 3 and a half meatballs and barely warm and next to no sauce. The manager was cold, not understanding and disrespectful. The tables were filthy and the air was chilly. The cheese curds were just ok. Somehow the replacement subs were almost as bad, application of ingredients was inconsistent and at times lacking or excessive. This is the worst restaurant experience I have had in over a decade. This is the kind of service that kills a restaurant, do better.
Awful service..This establishment really went to hell..I have lived in St Francis for 35 years..sad
Restaurantji Recommends
I ordered a cheddar beef steak, and after driving home, I found out that I got a cheddar chicken steak instead. Also, the meat portion was very skimp. I don't have lettuce on my sandwich, and it really shows how little they give you. When I unwrapped the sandwich , it looked like a small loaf of bread. No ingredients we're showing on the outside. Lettuce is the same as when a place fills the entire cup up with ice before they add soda. I don't like places that are greedy profit Maximizers.
I was in the food service industry for quite some time. I understand the need for portion control and standards. The wrong sandwich, skimp ingredients, why would I go back?
Had a good sub.
I recently purchased a large party box (20 subs, 12 cookies and two large bags of plain chips) from this location for a staff meeting. My order was completed on time, they included the things that I had requested (mayo, sides of hot relish and sides of jalapenos). All of the subs were made correctly and everything was packaged with care. Upon picking up, I was happy to see an all young staff working hard and taking pride in their job (love to see that!). Thank you, Cousins staff in Saint Francis for a 5 star experience.
Good food
I went through the drive through. There are only a few people inside. Waiting 35 mins to get to subs. Really really baffling to me how it can take that long to throw some meat and toppings on bread.
Atmosphere: 3
Food: 3
Service: 1
Loading...