Saraphino's
3074 E Layton Ave, St Francis
(414) 744-0303
Recent Reviews
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Delicious food!
Great service.
Treated me like family.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Appetizer Sampler, Fried Chicken, House Salad
Easily the best pizza in the area!
We love getting the 747 pizza for birthday parties or other gatherings.
I have never ate inside, but I look forward to- soon!
Atmosphere: 4
Food: 5
Service: 5
Parking: Wide open area just outside restaurant.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 16 X 32 Thin & Crispy Italian Style Pizza
My Grandson is on the spectrum and won't eat pizza unless it's cut in pie slices.I tell them this and they say sure we can do that and it's always cut in squares and there's never anybody there to make another one or give a refund.third time this happened.
Awesome people and great food
Atmosphere: 5
Food: 5
Service: 5
The food is delicious. The presentation on deliveries is not the greatest as they use Styrofoam containers, which makes everything look so messy and stained. Service is not the best. When you call the restaurant, they say hello but not the name of the restaurant you’re calling. I’ve ordered delivery twice and each time they forgot one of the items. The delivery staff were great. just be hesitant when you place an order as they may not include all the items.
Atmosphere: 4
Food: 5
Service: 3
Took an additional half hour for the food
Atmosphere: 1
Food: 1
Service: 1
Great pizza,chicken, and fries deal feeds 5 easily
Atmosphere: 5
Food: 5
Service: 5
Had a bit of a shocking experience this evening. Ordered pizza on door dash from Saraphinos. the app said to expect a 35 minute wait for delivery. After about 50 minutes, we gave them a phone call. I was greeted with an incredibly unprofessional woman who said my pizza would be 1.5 hours, not 35 minutes and after asking several times she said she could not give me an ETA. Quote “you’ll get the pizza when it’s ready and it will be delicious.” I told them they were speaking unprofessionally. she said “i don’t know what to tell ya” Fast forward to 1 hour and 40 minutes after placing the order, we were informed it was canceled. We were staying at a hotel for a family funeral and a driver from Saraphinos met us. He said “i have the pizza in my car but I’m not giving it to you until you pay me $80 cash” We explained that we paid- our bank account shows we paid. He said “I don’t care, i’m not giving the pizza without money”. This was now the second individual from this establishment that was rude and unhelpful. I asked if he had any solutions other than us paying an additional $80 ($160 for 2 pizzas???) He said no. We told him to kindly have a good day and are now headed out for food elsewhere 2.5 hours after ordering. I ask that in the event of a mistake, you respond to your customers with a little more care and appropriate language, as you never know what they went through that day.
Always a wonder place to stop and eat!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 X 32 Thin & Crispy Italian Style Pizza, Lasagne, Breaded Mushrooms, Appetizer Sampler, Fried Chicken, Chicken Tenders, Sandwich, Italian Roast Beef, Meatball, Mashed Potatoes, Pizza with Pineapple Jalapeno Green Bell Pepper, Baked Lemon Pepper Cod, Buffalo Wings, Wings, Cheese Pizza, Tiramisu, Mozzarella Sticks, House Salad, Beer Batter Cod Friday Special, Chicken Alfredo
Restaurantji Recommends
Ok ,absolutely nothing special
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: 16 X 32 Thin & Crispy Italian Style Pizza
Friendly and attentive staff . Timely refills and minimal to no wait when ordering. The food is always hot , fresh and tasty. Everything here is cooked with care, they don't cut corners.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 X 32 Thin & Crispy Italian Style Pizza, Fried Chicken
Pizza was good. The garlic bread was OK not the greatest in the world as they advertise. The meatballs was mediocre.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Meatball, Cheese Pizza
There was no one else there, but our waitress was very nice, young girl, very kind. The food is very well done, and could probably charge more for it easily. If that doesn't tell you the prices are great, you get a decent amount to have left overs to bring home for later. The quality of the food is amazing. I will definitely be back for more.
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying my family paid $73 in total for a 747 pizza with sausage, pepperoni and extra cheese, tiramisu, fries, and 16 pc fried chicken. My fiancé went to grab the food since we ordered it for pick up. When he asked if that was everything, he was told yes and came back home. Mind you my family has been coming here for five years, without any issues so he trusted the worker. They only gave him the pizza and the fries but missed the 16 pc chicken and the tiramisu. My fiancé went back and asked where the rest of our food was and they had to confirm we even ordered the chicken and tiramisu. Who in the world pays $73 for a pizza and fries? They didn’t even have our chicken made apparently and even after they handed him the chicken, they had to ask for it back because they still forgot two pieces. Our tiramisu was frozen, our pizza was basically cold by the time we were able to eat it and the fries got soggy. We were offered zero compensation for the inconvenience and despite my family being customers there for five years, it doesn’t seem like the owner cared about customer satisfaction. Paying $73 for the quality of customer service and their mid quality food is outrageous.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, 16 X 32 Thin & Crispy Italian Style Pizza, Tiramisu
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