Decided to try this place when up here for a sports event as we attempted to go to five restaurants in the area, and all were booked with a 45-minute+ wait time. We saw this when trying to find a place; it looked like an off-brand Firehouse, so we tried it. We got food to go, including two subs and a broccoli bowl. The food was gross—high in sodium, extremely processed, and tasted like pure salt. Not what you want from a brisket sandwich or a broccoli bowl. I took two bites of each and tossed them.
Atmosphere: 4
Food: 1
Service: 5
Deborah Hebblewhite
I’ve read great reviews about the gluten free options at this place but Ive been in there twice now and both times they have been out of gluten free bread. The problem is that this is not just a bread “flavor” choice. For some of us we cannot just choose a different option.
sienna guptill
Just went in Today before heading into Work. Sandwich was fine except one thing I think the lettuce was expired because it was sour lettuce when it expires gets sour I ate 1/2 the sandwich tasted weird but I was like maybe it’s my taste buds right so I walk away and I’m doing stuff and I come back to the second portion and I bite into this sandwich and it was completely sour. Had to throw away the other half. Please check your lettuce. And also, I don’t think they put avocado on it. I asked if there was don’t mind avocado I like it so but I’m not gonna give them a low review because I respect workers that work in the food industry.
Atmosphere: 5
Food: 4
Service: 5
Biological Angler Productions
This used to be my favorite sandwich shop. I have never seen a sandwich that had less in it. There was barely any meat and the veggies were scarce. I added chips and a drink for the insulting price of almost $16. Not only that, the sandwich had a BBQ sauce on it that was NOT listed in the description. From what I can tell, this unwanted BBQ sauce was the only ingredient added in a good amount. Completely and utterly dissatisfied. The employees were great though.
Atmosphere: 2
Food: 2
Service: 5
Thomas Liepitz
I've always loved this location in particular, however today the sandwich I had was extremely sloppy and sad. $40 for 2 sandwiches and a soup, I didn't even get my drink. I'm not one to leave reviews or care because I have worked food industry a lot, however this was just a sad way to start my day. Edit - They ended up getting a hold of me and fixing it, so from one star to four stars.
Dani G
Regular sub sandwich chain dive. Cashier seemed irritated to be doing his job. Sub was mediocre. Soda was good though :)
Atmosphere: 3
Food: 3
Service: 2
Laurin ODonnell
The sandwich was made sloppy, the guacamole was a mess, that’s all I could taste, I could only eat a few bites, the looks of it made me lose my appetite:(. I have to say though, this is the first time this happened, I’ve usually had wonderful experiences here, and great food.
Atmosphere: 4
Food: 2
Service: 4
Joey Flowerette
They claim to be the best erberts and gerberts around but this place is going downhill fast. The store manager is cutting corners on everything from labor to lids. I've even heard accusations from the employees that they are stealing tips as well. Rumors.
As a delivery driver this establishment steals contractor time on a regular basis. The lack of Labor results in wait times that exceed 10 minutes even going to 20 or 30 minutes. Today I waited 9+ minutes for my order after driving to the location and realizing that I would be penalized by my delivery platform for switching to a different order.
Service: 1
brit vander
is it erbert and herbert a shelberg? or the erbert herbert yogurt????????😅
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookie
Krista Giraud
Pitiful, I was told we're out of food except chips!, had a big rush, had to stay open for corporate, lmao. This is not even 7pm on a Thursday...He definitely did not want to work. The sign said said sold out for the season?! Glad JJ's was around the corner. I don't know how this place is still.open.
I ordered a gluten-free sandwich and was really let down. It was about a quarter of the size of a regular sandwich, cost nearly $4 more, and was poorly assembled. I specifically requested no tomato, yet there were tomatoes on it, this kind of oversight is unacceptable, especially when dietary restrictions are involved.
For the price and the importance of getting gluten-free orders right, I expected much better attention to detail and quality. I'm honestly not sure if I'll order from here again. I work for a large company, and based on this experience, I will not be recommending your establishment.
AVERY SCRIBNER
No accessible step to get into the restaurant and when I called to see if someone would be willing to help bring food out to the front door to help my wife who had our children in a stroller I was told they were understaffed and they would not be able to assist with no other options because too many people came in at once. Have always had nice experiences here but was disappointed in the customer service this time
Service: 1
Zaeron Zellner
Subs were luke warm, not hot.
Atmosphere: 4
Food: 3
Service: 2
tyler hefter
Went down hill and got rid of all of there good items they went cheep and honestly over priced for what you get
Decided to try this place when up here for a sports event as we attempted to go to five restaurants in the area, and all were booked with a 45-minute+ wait time. We saw this when trying to find a place; it looked like an off-brand Firehouse, so we tried it. We got food to go, including two subs and a broccoli bowl. The food was gross—high in sodium, extremely processed, and tasted like pure salt. Not what you want from a brisket sandwich or a broccoli bowl. I took two bites of each and tossed them.
Atmosphere: 4
Food: 1
Service: 5
I’ve read great reviews about the gluten free options at this place but Ive been in there twice now and both times they have been out of gluten free bread. The problem is that this is not just a bread “flavor” choice. For some of us we cannot just choose a different option.
Just went in Today before heading into Work. Sandwich was fine except one thing I think the lettuce was expired because it was sour lettuce when it expires gets sour I ate 1/2 the sandwich tasted weird but I was like maybe it’s my taste buds right so I walk away and I’m doing stuff and I come back to the second portion and I bite into this sandwich and it was completely sour. Had to throw away the other half. Please check your lettuce. And also, I don’t think they put avocado on it. I asked if there was don’t mind avocado I like it so but I’m not gonna give them a low review because I respect workers that work in the food industry.
Atmosphere: 5
Food: 4
Service: 5
This used to be my favorite sandwich shop. I have never seen a sandwich that had less in it. There was barely any meat and the veggies were scarce. I added chips and a drink for the insulting price of almost $16. Not only that, the sandwich had a BBQ sauce on it that was NOT listed in the description. From what I can tell, this unwanted BBQ sauce was the only ingredient added in a good amount. Completely and utterly dissatisfied. The employees were great though.
Atmosphere: 2
Food: 2
Service: 5
I've always loved this location in particular, however today the sandwich I had was extremely sloppy and sad. $40 for 2 sandwiches and a soup, I didn't even get my drink. I'm not one to leave reviews or care because I have worked food industry a lot, however this was just a sad way to start my day.
Edit - They ended up getting a hold of me and fixing it, so from one star to four stars.
Regular sub sandwich chain dive. Cashier seemed irritated to be doing his job. Sub was mediocre. Soda was good though :)
Atmosphere: 3
Food: 3
Service: 2
The sandwich was made sloppy, the guacamole was a mess, that’s all I could taste, I could only eat a few bites, the looks of it made me lose my appetite:(. I have to say though, this is the first time this happened, I’ve usually had wonderful experiences here, and great food.
Atmosphere: 4
Food: 2
Service: 4
They claim to be the best erberts and gerberts around but this place is going downhill fast. The store manager is cutting corners on everything from labor to lids. I've even heard accusations from the employees that they are stealing tips as well. Rumors.
As a delivery driver this establishment steals contractor time on a regular basis. The lack of Labor results in wait times that exceed 10 minutes even going to 20 or 30 minutes. Today I waited 9+ minutes for my order after driving to the location and realizing that I would be penalized by my delivery platform for switching to a different order.
Service: 1
is it erbert and herbert a shelberg? or the erbert herbert yogurt????????😅
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookie
Pitiful, I was told we're out of food except chips!, had a big rush, had to stay open for corporate, lmao. This is not even 7pm on a Thursday...He definitely did not want to work. The sign said said sold out for the season?! Glad JJ's was around the corner. I don't know how this place is still.open.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a gluten-free sandwich and was really let down. It was about a quarter of the size of a regular sandwich, cost nearly $4 more, and was poorly assembled. I specifically requested no tomato, yet there were tomatoes on it, this kind of oversight is unacceptable, especially when dietary restrictions are involved. For the price and the importance of getting gluten-free orders right, I expected much better attention to detail and quality. I'm honestly not sure if I'll order from here again. I work for a large company, and based on this experience, I will not be recommending your establishment.
No accessible step to get into the restaurant and when I called to see if someone would be willing to help bring food out to the front door to help my wife who had our children in a stroller I was told they were understaffed and they would not be able to assist with no other options because too many people came in at once. Have always had nice experiences here but was disappointed in the customer service this time
Service: 1
Subs were luke warm, not hot.
Atmosphere: 4
Food: 3
Service: 2
Went down hill and got rid of all of there good items they went cheep and honestly over priced for what you get
Amazing 🤤
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