Never been to a restaurant where the entirety of the staff seemed to hate their lives more. Waited at the front for 2 minutes before someone acknowledged me while there is four employees in front of me. Then got nothing more than grunts for each of the stations of toppings. And the employees didn't even acknowledge themselves. One new staff person came in and said hello and none of the other staff members acknowledged them.
Atmosphere: 1
Food: 4
Service: 1
Nicole Dettmering
Seat cushions in poor repair. Unfriendly staff. Mess up the order every time. Can’t get the online login to work
Atmosphere: 2
Food: 4
Service: 1
Audrey Koller
Came around 6:30. Took 20 minutes to get through the line and we were next in line. Online orders and drive through seem to take priority and people who make the effort to come inside have to wait. I rarely come here because of this. They had to interrupt my order multiple times because they were out of what I wanted and needed to make it or refill it. Four people working the line and it was still this slow. Also lids for all sizes of cups were out of stock for fountains drinks. Very slow response time by employees.
Atmosphere: 3
Food: 4
Service: 1
Chris S
Great. Quick, fresh, fast.
Atmosphere: 4
Food: 5
Service: 5
Angelica Stahl
The service is fast the food is cold.
Atmosphere: 4
Food: 2
Service: 5
Nathan Moreno
I drive through Steven's point every other weekend and stop here occasionally. Food is great, but unfortunately they have put the incorrect ingredients in my burrito and are really bad at rolling them.
Atmosphere: 3
Food: 4
Service: 3
Maren Waddell
Everyone was so nice! My order was ready and as I ordered it…and right on time. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Jenna Trame
The serving counter, food prep area, floors and tables were so dirty. Garbage was over flowing.
Atmosphere: 1
Food: 4
Service: 3
Joey Flowerette
Thanks to the customer support team in San Diego. There has been a major shift in the work culture at this location. I'm talking about radical changes in less than a week. I'm very impressed.
Atmosphere: 5
Food: 5
Service: 5
Sylvia Worzalla
This is the worst restaurant experience I have ever had. The whole station where they serve from was disgusting, with dried food and cheese everywhere. Almost everything was empty, or very close to it. I got a bowl with steak and queso and beans and rice and not one thing in the bowl was even close to warm. The meat was actually cold. The only warm thing we recieved were the chips in a bag. We person serving was in a huge rush and not helpful at all. There was no one else in line and it seemed like her night had been ruined because we had to be served. We had intended to eat inside but there was not a single clean table. While the staff stood around doing nothing. The carpets were covered in crushed chips. The food was awful. No lids for our cups. Almost all soda flavors were not available. The biggest waste of money ever. My first time there will now be my last.
First time here -not a very good experience. Ordered a burrito online w/double meat- when I got home noticed it was very small - hardly any meat whatsoever. It was a Friday night & we live in a college town here- the server looked about that age- I believe these kids save up all the food to take home particularly on a weekend so we get less.I rarely fill out online surveys but I did this time so the owner could at least know & look into it but never received a response. I don’t see going back & am waiting for Chipotle in Wausau to open up this year.
Atmosphere: 1
Food: 1
Service: 1
Andrew Baker
Went in the early lunch hour. Got in, ordered, everything was good. They were fast and respectful. Very good!
Pauline Rose Tradewell
I absolutely love the pulled pork we have here!! Our guac is wonderful and so is the pico de gallo!!! Delicious food!!! And a fun place to work at as a current employee.
Never been to a restaurant where the entirety of the staff seemed to hate their lives more. Waited at the front for 2 minutes before someone acknowledged me while there is four employees in front of me. Then got nothing more than grunts for each of the stations of toppings. And the employees didn't even acknowledge themselves. One new staff person came in and said hello and none of the other staff members acknowledged them.
Atmosphere: 1
Food: 4
Service: 1
Seat cushions in poor repair. Unfriendly staff. Mess up the order every time. Can’t get the online login to work
Atmosphere: 2
Food: 4
Service: 1
Came around 6:30. Took 20 minutes to get through the line and we were next in line. Online orders and drive through seem to take priority and people who make the effort to come inside have to wait. I rarely come here because of this. They had to interrupt my order multiple times because they were out of what I wanted and needed to make it or refill it. Four people working the line and it was still this slow. Also lids for all sizes of cups were out of stock for fountains drinks. Very slow response time by employees.
Atmosphere: 3
Food: 4
Service: 1
Great. Quick, fresh, fast.
Atmosphere: 4
Food: 5
Service: 5
The service is fast the food is cold.
Atmosphere: 4
Food: 2
Service: 5
I drive through Steven's point every other weekend and stop here occasionally. Food is great, but unfortunately they have put the incorrect ingredients in my burrito and are really bad at rolling them.
Atmosphere: 3
Food: 4
Service: 3
Everyone was so nice! My order was ready and as I ordered it…and right on time. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
The serving counter, food prep area, floors and tables were so dirty. Garbage was over flowing.
Atmosphere: 1
Food: 4
Service: 3
Thanks to the customer support team in San Diego. There has been a major shift in the work culture at this location. I'm talking about radical changes in less than a week. I'm very impressed.
Atmosphere: 5
Food: 5
Service: 5
This is the worst restaurant experience I have ever had. The whole station where they serve from was disgusting, with dried food and cheese everywhere. Almost everything was empty, or very close to it. I got a bowl with steak and queso and beans and rice and not one thing in the bowl was even close to warm. The meat was actually cold. The only warm thing we recieved were the chips in a bag. We person serving was in a huge rush and not helpful at all. There was no one else in line and it seemed like her night had been ruined because we had to be served. We had intended to eat inside but there was not a single clean table. While the staff stood around doing nothing. The carpets were covered in crushed chips. The food was awful. No lids for our cups. Almost all soda flavors were not available. The biggest waste of money ever. My first time there will now be my last.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The employees are AMAZING! So fun and caring!
Atmosphere: 5
Food: 5
Service: 5
First time here -not a very good experience. Ordered a burrito online w/double meat- when I got home noticed it was very small - hardly any meat whatsoever. It was a Friday night & we live in a college town here- the server looked about that age- I believe these kids save up all the food to take home particularly on a weekend so we get less.I rarely fill out online surveys but I did this time so the owner could at least know & look into it but never received a response. I don’t see going back & am waiting for Chipotle in Wausau to open up this year.
Atmosphere: 1
Food: 1
Service: 1
Went in the early lunch hour. Got in, ordered, everything was good. They were fast and respectful. Very good!
I absolutely love the pulled pork we have here!! Our guac is wonderful and so is the pico de gallo!!! Delicious food!!! And a fun place to work at as a current employee.
Wonderful staff.
Great food
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