Thanks for the beautiful birthday cake! You guys were swamped on customer appreciation day and still picked out the perfect one. Good chili dogs too.
Misty M
Says they are open until 9:00. We drove 25 minutes to get some blizzards, and they were already closed 8:30. Sign in the windows said that they close at 8:00. Please update your hours online.
Atmosphere: 1
Service: 1
Nick Fredrickson
Website and Google said open until 10. Went at 8 and said it was closed. DO NOT TRUST THE WEBSITE
Sharon Lloyd
Joey is the bomb!!! This guy has got to get a raise! Great attitude and such a smile, gave me and my husband the sweetest compliment. What a joyful person, made my month!
Atmosphere: 5
Food: 5
Service: 5
Crystal malvitz
Normally would never complain! But I am seriously over DQ in Sturgeon Bay giving me the wrong order, especially today had a major surgery yesterday. Wanted a Reeses cups and caramel blizzard took them 15 minutes to ask my husband who went for it because I just got out the surgery ?yesterday, Reesie‘s PCs are different than Reesie cups !my husband‘s Reese.cups 3x Why would you ask Reese or Reese pieces two different things? What did they do? Give me Reeses pieces and caramel which I hate Reese’s pieces granted they only put about four in there so I paid nine dollars for a caramel ice cream , couldn’t even talk to 1 person at ordering spot! 3 different people taking orders.? apparently, nobody knew how to take an order! through the drive-through, because nobody there knew what they were doing absolutely absurd.
Jessie Swenson
Delicious treats!
Atmosphere: 5
Food: 5
Service: 5
Deplorable Rob
It was a Monday night and our 1st night out on our 3rd time visiting Door County after dinner looking for a dessert place for the kids.
Seems Monday isn't such a good night out here being many eateries are closed or close early. Saw the ever popular DQ sign and asked with a smile "how bout Dairy Queen?" and my wife instantly said no.
Understandably we have DQs all over the country and a few in the county we live in which is the northeastern most county of IL. I know she wanted to try something local or a popular regional chain to begin with but we ended up here after she asked the boys if they wanted it.
Haven't had DQ in at least 4 maybe 5 years and MAN did that strawberry sundae hit the spot. Brought back memories growing up and DQ never fails to satisfy that craving even though technically their soft serve doesn't categorize as ice cream.
My youngest who's 3 1/2 years old absolutely loved his strawberry sundae as well, this was his 1st time having DQ. Not sure if these guys get much tourist business but it was a nice feeling of nostalgia having DQ again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Fudge, Strawberry, Banana Split, Ice Cream Sandwich
Carley kolstad
I'm not trying to be rude, but the lady at the drive through window could barely speak English. This was very hard to understand over the speaker. Also very hard for her to understand what we were asking for. Our order was wrong when we got to the window and the ice cream was so melted they couldn't even do the cup flip on the blizzard, they had to put a lid on it so it wouldn't run all over.
Atmosphere: 1
Food: 1
Service: 1
Shannon Cole
Dairy Queen in Sturgeon Bay did a fantastic job on our cake!
Richard Zilm
Had mocha moo latte , awful, nothing but cold coffee flavored running milk
Hours need to be updated we came at 8. And worker rudely said over drive through speaker "were closed"
Service: 1
Madden Eliyha
Didn’t serve me
Service: 1
Tami Anschutz
Born and raised here. I have been to this DQ hundreds of times. I have ordered 40-50 DQ cakes. My son loves them and asks for them for his birthday every year for the last eight years. I ordered my cake three weeks ago. I always like to give them enough time to make/prep/figure out design. A female employee called me today at 10:30 am to tell me that they do not have a recess cake, but they have a cookies and cream cake. I bit confused because I gave them three weeks to prep for this cake. She then said the manager is looking in the freezer. Apparently he found one in the “back.” Mind you I was to pick up the cake at 11:30am and she called me at 10:30am. I was relieved that they had one. My husband picked his birthday cake up today at 11:30am, and while waiting he watched the female employee lick her fingers while making an order for a customer that was in the drive thru. The female employee and the male employee(manager) were very dirty looking. The kitchen inside was filthy. Both employees were not the friendliest of individuals. THE CAKE LOOKS SO BAD. It looks like my eight year old decorated it. The writing on it is so bad you can barely read it. The outlining on it is so messy and all over the place. It looks like they took it out and tried to decorate it, but when finished it they never placed it back in the freezer. The decorative design was literally falling off the cake on a quarter of the cake. So, needless to say that due to the employee licking her fingers while making orders, how bad this cake looks(I would be so embarrassed to serve this cake to anyone), and noticing how incredibly dirty the employees and kitchen was I will not be serving the cake to anyone. It went in the garbage. I will not be getting a cake, or anything else here again. I’m upset on the quality of my order and just totally grossed out with the employee licking her fingers. I hope the owner of this DQ visits soon to see what’s going on before it gets worse.
Atmosphere: 1
Food: 1
Service: 1
Jenn Much
Visited for a rare family treat out and it turned into a stressful experience highlighted by rude staff. At the speaker we ordered two orders of BOGO Blizzards. For our toddler, we just wanted to do a scoop of vanilla ice cream and some cookies. We were informed by the woman working drive thru that it had to be a Blizzard for the deal, which was fine, but that they couldn't do vanilla ice cream and cookies that way so we ordered something else for the deal. She gave us the total and we drove up to the window. A guy opens the window and sticks his hand out for our payment and tells us a different total, which was nearly double. We thought he had the wrong order so we said it was supposed to be the BOGO deal, as advertised. He gave us such an issue about it and insisted we download the DQ app, which wouldn't load due to not having reception. The girl who took our order never once mentioned an app or we would have prepared. A line was forming behind us and he was visibly getting annoyed. We ended up paying double for the order because he wouldn't honor the total the girl had given us and just to not inconvenience the people behind us, we reluctantly paid. We had to ask twice for a receipt which the guy acted like it was a huge inconvenience. We got our ice cream and left. Turns out our order wasn't even correct but it wasn't worth turning around to ask for it to be fixed. We don't get ice cream from DQ often, and had only been to this location once before, so we were very disappointed in the service to say the least.
Thanks for the beautiful birthday cake! You guys were swamped on customer appreciation day and still picked out the perfect one. Good chili dogs too.
Says they are open until 9:00. We drove 25 minutes to get some blizzards, and they were already closed 8:30. Sign in the windows said that they close at 8:00. Please update your hours online.
Atmosphere: 1
Service: 1
Website and Google said open until 10. Went at 8 and said it was closed. DO NOT TRUST THE WEBSITE
Joey is the bomb!!! This guy has got to get a raise! Great attitude and such a smile, gave me and my husband the sweetest compliment. What a joyful person, made my month!
Atmosphere: 5
Food: 5
Service: 5
Normally would never complain! But I am seriously over DQ in Sturgeon Bay giving me the wrong order, especially today had a major surgery yesterday. Wanted a Reeses cups and caramel blizzard took them 15 minutes to ask my husband who went for it because I just got out the surgery ?yesterday, Reesie‘s PCs are different than Reesie cups !my husband‘s Reese.cups 3x Why would you ask Reese or Reese pieces two different things? What did they do? Give me Reeses pieces and caramel which I hate Reese’s pieces granted they only put about four in there so I paid nine dollars for a caramel ice cream , couldn’t even talk to 1 person at ordering spot! 3 different people taking orders.? apparently, nobody knew how to take an order! through the drive-through, because nobody there knew what they were doing absolutely absurd.
Delicious treats!
Atmosphere: 5
Food: 5
Service: 5
It was a Monday night and our 1st night out on our 3rd time visiting Door County after dinner looking for a dessert place for the kids.
Seems Monday isn't such a good night out here being many eateries are closed or close early. Saw the ever popular DQ sign and asked with a smile "how bout Dairy Queen?" and my wife instantly said no.
Understandably we have DQs all over the country and a few in the county we live in which is the northeastern most county of IL. I know she wanted to try something local or a popular regional chain to begin with but we ended up here after she asked the boys if they wanted it.
Haven't had DQ in at least 4 maybe 5 years and MAN did that strawberry sundae hit the spot. Brought back memories growing up and DQ never fails to satisfy that craving even though technically their soft serve doesn't categorize as ice cream.
My youngest who's 3 1/2 years old absolutely loved his strawberry sundae as well, this was his 1st time having DQ. Not sure if these guys get much tourist business but it was a nice feeling of nostalgia having DQ again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hot Fudge, Strawberry, Banana Split, Ice Cream Sandwich
I'm not trying to be rude, but the lady at the drive through window could barely speak English. This was very hard to understand over the speaker. Also very hard for her to understand what we were asking for. Our order was wrong when we got to the window and the ice cream was so melted they couldn't even do the cup flip on the blizzard, they had to put a lid on it so it wouldn't run all over.
Atmosphere: 1
Food: 1
Service: 1
Dairy Queen in Sturgeon Bay did a fantastic job on our cake!
Had mocha moo latte , awful, nothing but cold coffee flavored running milk
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
bad portions
Atmosphere: 2
Food: 1
Service: 1
Hours need to be updated we came at 8. And worker rudely said over drive through speaker "were closed"
Service: 1
Didn’t serve me
Service: 1
Born and raised here. I have been to this DQ hundreds of times. I have ordered 40-50 DQ cakes. My son loves them and asks for them for his birthday every year for the last eight years. I ordered my cake three weeks ago. I always like to give them enough time to make/prep/figure out design. A female employee called me today at 10:30 am to tell me that they do not have a recess cake, but they have a cookies and cream cake. I bit confused because I gave them three weeks to prep for this cake. She then said the manager is looking in the freezer. Apparently he found one in the “back.” Mind you I was to pick up the cake at 11:30am and she called me at 10:30am. I was relieved that they had one. My husband picked his birthday cake up today at 11:30am, and while waiting he watched the female employee lick her fingers while making an order for a customer that was in the drive thru. The female employee and the male employee(manager) were very dirty looking. The kitchen inside was filthy. Both employees were not the friendliest of individuals. THE CAKE LOOKS SO BAD. It looks like my eight year old decorated it. The writing on it is so bad you can barely read it. The outlining on it is so messy and all over the place. It looks like they took it out and tried to decorate it, but when finished it they never placed it back in the freezer. The decorative design was literally falling off the cake on a quarter of the cake. So, needless to say that due to the employee licking her fingers while making orders, how bad this cake looks(I would be so embarrassed to serve this cake to anyone), and noticing how incredibly dirty the employees and kitchen was I will not be serving the cake to anyone. It went in the garbage. I will not be getting a cake, or anything else here again. I’m upset on the quality of my order and just totally grossed out with the employee licking her fingers. I hope the owner of this DQ visits soon to see what’s going on before it gets worse.
Atmosphere: 1
Food: 1
Service: 1
Visited for a rare family treat out and it turned into a stressful experience highlighted by rude staff. At the speaker we ordered two orders of BOGO Blizzards. For our toddler, we just wanted to do a scoop of vanilla ice cream and some cookies. We were informed by the woman working drive thru that it had to be a Blizzard for the deal, which was fine, but that they couldn't do vanilla ice cream and cookies that way so we ordered something else for the deal. She gave us the total and we drove up to the window. A guy opens the window and sticks his hand out for our payment and tells us a different total, which was nearly double. We thought he had the wrong order so we said it was supposed to be the BOGO deal, as advertised. He gave us such an issue about it and insisted we download the DQ app, which wouldn't load due to not having reception. The girl who took our order never once mentioned an app or we would have prepared. A line was forming behind us and he was visibly getting annoyed. We ended up paying double for the order because he wouldn't honor the total the girl had given us and just to not inconvenience the people behind us, we reluctantly paid. We had to ask twice for a receipt which the guy acted like it was a huge inconvenience. We got our ice cream and left. Turns out our order wasn't even correct but it wasn't worth turning around to ask for it to be fixed. We don't get ice cream from DQ often, and had only been to this location once before, so we were very disappointed in the service to say the least.
Atmosphere: 3
Food: 2
Service: 1
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