Dunkin'
950 Windsor St, Sun Prairie
(608) 834-3434
Recent Reviews
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Workers are always super nice even when there swamped:)
Only on Saturday mornings when I go to get my coffee it taste like hot sugar water . Monday through Friday the service is perfect but whoever is working on Saturday need to add more beans and less water or do some retraining
Awesome customer service by a really nice young lady.
Manager was amazing and made me feel valued as a customer. Loved the vibe of the employees. Great place.
Dunkin’ Donuts never disappoints! Whether I’m grabbing a quick coffee on my way to work or treating myself to a donut break, the experience is always smooth and satisfying. Their coffee is consistently fresh and flavorful—especially the iced options, which are perfect any time of year. The classic glazed donut is a favorite, but their seasonal flavors are always worth trying too. Service is fast, friendly, and efficient, even during busy hours. Affordable, reliable, and delicious—Dunkin’ is my go-to spot for a daily pick-me-up.
Two incidents within 2 weeks is disappointing.
I excused that we were overcharged for 2 coffees and 2 avocado toasts - were charged for 4 toasts equaling $26.00. I felt that it was my fault for not requesting a receipt so we just let it go.
But today, I ordered 2 coffees and 3 avocado toasts and when my daughter opened the Duncan box at school, she found an empty avocado spread container smushed onto her avocado toast. Gross.
We enjoy Duncan as the service is typically spot on but for the price, definitely areas of opportunity.
Nasty 3 hash browns black and soggy never been mine normal idk but not good. Was fast though
Terrible customer service
Not only was Adrien super nice and friendly and welcoming my drink was made to perfection. Thank you for this!
No donuts available at 5pm. Lady said i must come earlier, but they close at 8pm. Why are they working full time? What do they do, just stand around and wait to go home instead of making donuts ? I even asked the lady can i pay for 3 donuts and come pick them up when their done, she said No.
Restaurantji Recommends
This location is a hit or miss for service and quality. Today was the worst. Service in drive thru was ok. I opened my hot mocha to let it cool and found SEVERAL hairs floating in the cream. Avoid this location!
Love the Cheddar Bacon bites!!
Team lead is wonderful and helped me out when I messed up my own order. Everything tasted great.
Occasional errors (hot vs cold, hot drink was barely lukewarm and every time we order munchkins they substitute flavors without asking). The sourdough breakfast and bagels bites are delicious
I was just at dunkin and the employee was the sweetest employee i’ve ever met. Very respectful and kind!!! I didn’t get his name but I was just there at 2:20!
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