Jimmy John's

110 N Grand Ave Ste 116, Sun Prairie
(608) 318-6111

Recent Reviews

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Ashlyn Motiff

Horrible customer service. Very disappointing experience. I’ve been to several other locations and never had an issue but this was hands down the worst

Food: 1

Service: 1

Bill Rubble

Ordered a sub with no tomato extra mayo, received no tomato no mayo. Very intentional, thought that only happened on TV

Atmosphere: 1

Food: 1

Service: 1

Taylor Duncan

Generally you’re supposed to help in shop customers first. I went in today and watched the employees make 4 delivery orders and 2 sandwiches for drive through before making the next 3 in shop orders.

Atmosphere: 1

Food: 3

Service: 1

ElishaJuan

Usually does really good but today bread was as hard as a brick and they tried to tell me they didn’t notice. Well it was hard not to notice my gums hurting from biting into the bread.

Atmosphere: 1

Food: 1

Service: 1

Tom Nguyen

Pretty good. Sometimes I'll catch someone not wearing a hat while preparing my sandwich

Atmosphere: 5

Food: 5

Service: 5

Emily McGaver

Always fast and delicious.

Food: 4

Service: 4

Scott Timme

Been going to this locatiom for a few years now, and every time, it's been great! Staff is always personable and motivated, which is a breath of fresh air, especially nowadays.

Atmosphere: 5

Food: 5

Service: 5

alexandre mitiaev

Good 👍 #10

Atmosphere: 5

Food: 5

Service: 5

Will Motquin

Took over an hour to deliver 1 sandwich 2.5 miles away… freaky fast right?

Food: 4

Service: 1

K Casey

We've been ordering and picking up fun this location weekly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Giant 13 Jimmy Cubano, Giant 3 Totally Tuna

Paul Lester

Jimmy John is not so wicked fast.

Atmosphere: 2

Food: 4

Service: 3

Ryan Craffey

Closed before 7 pm… Again. I’m done with these clowns. They keep claiming to be short staffed but last time I saw three of them walking out early. Back in my day we could hold down a Taco Bell all night after 7 with just two of us. Weak.

Atmosphere: 1

Food: 1

Service: 1

Samantha Kluth

Had to repeat my order four times because the guy at the drive thru kept cutting me off. Also, waiting over 10 minutes for a single sub is ridiculous.

Food: 4

Service: 1

Darren Anderson

if you have ordered ahead on the app don’t go through the drive thru, but the one thing I really like is the app payment does Not ask for a tip which is getting way out of hand at all fast food restaurants.

Atmosphere: 4

Food: 4

Service: 4

Dawson Gardner

Customer service was so bad and messed up my food

Atmosphere: 1

Food: 1

Service: 1

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