At least they carry vegan cheese. Thank you!!! We know it's an extra cost for you, but glad you do it so we can join in our large groups that often go here that don't need it.
Atmosphere: 4
Food: 5
Service: 5
Matthew Gillette
I used to come here all the time but it seems service has taken a nose dive.
I ordered online for pickup and I went in to pick it up. Waited 15m past the pickup time and then went to the register where I was ignored.
When I finally got someone's attention they told me they forgot to make it and didn't even bother apologizing.
So now I'm here waiting 20 mins past the pickup time and my pizza still hasn't even been started. Meanwhile 2 employees are sitting on their phones.
30 mins after they still had not started it. (Meanwhile no one is in line) I got a refund and left with no apology still.
Service: 1
Charkriya Sokun
Fast and very easy with amazing customer service!!! Love their pizza!!
Atmosphere: 5
Food: 5
Service: 5
Consuelo Mesa-Anderson
We ordered a salad and pizza which were delicious. The only thing I disliked was that the employees were vaping in the back kitchen/prep area. I find it gross and unprofessional. It should be done outside and not in the restaurant, especially near the food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Salad, Personal Pizza
Cal Gilbertson
Pizza was great!
Atmosphere: 5
Food: 5
Service: 5
Linda Anderson
Excellent pizza, crispy chewy yummy crust, sauce was so good too. Nice group working too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas
Roberto
Horrible!
My wife and I visited your Sun Prairie, WI location on 30 June 2024 around 12:00pm. Upon arrival, as I was trying to decide what I wanted, my wife noticed that your employees (the manager being the instigator) immediately began speaking poorly about us for our choice of clothing.
They were being blatantly prejudice towards us based on our patriotic attire. The lead worker and young gentleman went on to speak about us the entire time we were ordering, standing no more than 10 ft away.
As I mentioned before, I wasnt aware of the situation until my wife mentioned to me that they were speaking about us. I then heard your manger on shift asking one of your employees "if he wanted segregation to comeback". Shortly after, I asked to have a word with her regarding her unnecessary, and disrespectful comments towards my wife and I.
She responded with insolence, while taking no accountability and dismissing my concerns. She would not engage in communication with me and walked away in a brash, disrespectful manner.
The young gentleman aproached us asking "if we have a problem". We explained to him how we were there to eat pizza, not to be judged and disrespected. Although he wasn't exactly being gracious, he did eventually apologize. This was only after we reiterated to him how judging people based on appearance is discriminatory behavior. We appreciated his apology.
We are extremely disappointed as we enjoy eating at MOD Pizza. I cant begin to understand why a place which claims to be about "peace and love", and acceptance would be so judgemental, inequitable, and discourteous to their customers based solely on their attire.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizzas
Mike Matoushek
Ordered 2 Mod size pizzas. ( BOGO due to end of School year promo). Pizzas cames out quick and cooked perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas
colleen james
When a customer ask for an additional plate to eat the salad, as the salad bowl was totally full. Instead of telling the customer to use the cover of their bowl to. eat their salad, give them a plate! How unprofessional.
Kimberly Kirkendall
Wet clothes laying on the floor where you order food. Ants seen crawling on the floor near check out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizzas, Create Your Own Pizza, Personal Pizza, Mini Pizza
service was honestly terrible stood there for 10 min and no one said a thing to me. ordered for pickup and no one was working on the order and i had to tell them for them to even start making it.
Tyler Keime
This is like the pizza version of subway, if subway was a lot more hipster and actually used quality ingredients. I love that they have specialty ingredients like gorgonzola and feta... don't even get me started on the pesto! I'd donate my firstborn for a lifetime supply.
Vegetarian options: It's a pizza, just don't add meat.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizzas, Create Your Own Pizza, Salad, Mini Pizza
Mike Stafford
Friendly staff, quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Salad
John Kershner
It was MOD! Freshly made, quickly served, and our food assembler was an artist!
At least they carry vegan cheese. Thank you!!! We know it's an extra cost for you, but glad you do it so we can join in our large groups that often go here that don't need it.
Atmosphere: 4
Food: 5
Service: 5
I used to come here all the time but it seems service has taken a nose dive.
I ordered online for pickup and I went in to pick it up. Waited 15m past the pickup time and then went to the register where I was ignored.
When I finally got someone's attention they told me they forgot to make it and didn't even bother apologizing.
So now I'm here waiting 20 mins past the pickup time and my pizza still hasn't even been started. Meanwhile 2 employees are sitting on their phones.
30 mins after they still had not started it. (Meanwhile no one is in line) I got a refund and left with no apology still.
Service: 1
Fast and very easy with amazing customer service!!! Love their pizza!!
Atmosphere: 5
Food: 5
Service: 5
We ordered a salad and pizza which were delicious. The only thing I disliked was that the employees were vaping in the back kitchen/prep area. I find it gross and unprofessional. It should be done outside and not in the restaurant, especially near the food.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Salad, Personal Pizza
Pizza was great!
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza, crispy chewy yummy crust, sauce was so good too. Nice group working too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas
Horrible!
My wife and I visited your Sun Prairie, WI location on 30 June 2024 around 12:00pm. Upon arrival, as I was trying to decide what I wanted, my wife noticed that your employees (the manager being the instigator) immediately began speaking poorly about us for our choice of clothing.
They were being blatantly prejudice towards us based on our patriotic attire. The lead worker and young gentleman went on to speak about us the entire time we were ordering, standing no more than 10 ft away.
As I mentioned before, I wasnt aware of the situation until my wife mentioned to me that they were speaking about us. I then heard your manger on shift asking one of your employees "if he wanted segregation to comeback". Shortly after, I asked to have a word with her regarding her unnecessary, and disrespectful comments towards my wife and I.
She responded with insolence, while taking no accountability and dismissing my concerns. She would not engage in communication with me and walked away in a brash, disrespectful manner.
The young gentleman aproached us asking "if we have a problem". We explained to him how we were there to eat pizza, not to be judged and disrespected. Although he wasn't exactly being gracious, he did eventually apologize. This was only after we reiterated to him how judging people based on appearance is discriminatory behavior. We appreciated his apology.
We are extremely disappointed as we enjoy eating at MOD Pizza. I cant begin to understand why a place which claims to be about "peace and love", and acceptance would be so judgemental, inequitable, and discourteous to their customers based solely on their attire.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizzas
Ordered 2 Mod size pizzas. ( BOGO due to end of School year promo). Pizzas cames out quick and cooked perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas
When a customer ask for an additional plate to eat the salad, as the salad bowl was totally full. Instead of telling the customer to use the cover of their bowl to. eat their salad, give them a plate! How unprofessional.
Wet clothes laying on the floor where you order food. Ants seen crawling on the floor near check out.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pizzas, Create Your Own Pizza, Personal Pizza, Mini Pizza
Restaurantji Recommends
service was honestly terrible stood there for 10 min and no one said a thing to me. ordered for pickup and no one was working on the order and i had to tell them for them to even start making it.
This is like the pizza version of subway, if subway was a lot more hipster and actually used quality ingredients. I love that they have specialty ingredients like gorgonzola and feta... don't even get me started on the pesto! I'd donate my firstborn for a lifetime supply.
Vegetarian options: It's a pizza, just don't add meat.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizzas, Create Your Own Pizza, Salad, Mini Pizza
Friendly staff, quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Pizza, Salad
It was MOD! Freshly made, quickly served, and our food assembler was an artist!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas, Salad, Mini Pizza
Great spot in Sun Prairie for a quick bite to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizzas, Create Your Own Pizza
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