Noodles and Company

Henry is really nice. Was kind and patient with me. Greeted me with a smile right away. This guy needs a raise definitely makes the customer experience more than what I expected. Thanks for the food it was great!

Atmosphere: 5

Food: 5

Service: 5

This review is for delivery (door dash) as I always order to go, so I can't speak for what kind of experience you'd have in store. But all I can say about having food delivered - if you want your order screwed up, order from here. I think out of the 30 times I've ordered delivery, they had the order right once. Yep, you read that right, once. I've ordered just cookies, should be a simple order, and I was shorted a cookie. I love the Mediterranean chicken salad so I frequently order that, but one time I received a salad with no chicken in it! I don't know if this store needs new management or what but I wouldn't expect great things if you order from here.

Food: 2

Service: 1

Great food and customer service!

Atmosphere: 5

Food: 5

Service: 5

Always good, kind of pricey for noodles though lol

Atmosphere: 4

Food: 4

Service: 4

Lily was extremely kind and helpful !! we were having some trouble with a coupon and she went above and beyond to help us figure it out !!! Amazing customer service, this is by far our favorite noodles !! Thank you again lily for being so helpful and understanding!!!

Atmosphere: 5

Food: 5

Service: 5

Love this place

Person who took my order could wake up but everyone else was very efficient at getting through the orders all the online and everyone ordering it inside

My first time ever at a Noodles and Company. I had the Cobb salad, it was ok. The restaurant was filthy everywhere on the floor and not sure what was happening under the drink machine.

Staff on 04/23/2025. Friendliest. Super good food.

The new menu with creamier sauce was delicious and I can’t wait to go back!

Very crowded and the food was mid, at best.

Last night I had a very bad experience at another food place who’s hours online said 10 but the employees stopped serving early. I wasted time at that place and frantically went to noodles hoping to get served there. when I got to noodles I looked in and felt bad to come in so close to closing time but the employee saw me and waved me in. I asked if they were still serving and he smiled and said of course we’re open till 10. I said well I just had an experience where that was not the case at another establishment in sun prarie. He said how sorry he was and not to worry because they would get me food. This experience truly reminds me why noodles has been a go to for me and my family since forever! I love the team that worked last night they truly went above and beyond and I’m very grateful. <3 thank you!

The food is pretty standard quality for a Noodles location, but the service and atmosphere are terrible here. Teenagers run this place, and the service is always very slow (20min+), it's dirty, and several times I've arrived and they had a paper on the door saying they're closed due to staffing problems. That has happened to me 3 times. There are much better options nearby. Also for anyone trying to be healthy, know that most dishes here have trans fats, which you should never consume according to the American Heart Association. It's a wax-like fat that's man made.

Food wasn't bad..But?
The store is a disaster!!
I understand they get busy...But not having any of Your employees out on the floor sweeping and cleaning during shift?
Unacceptable!!
Especially when employees are standing around.
This falls onto management and team leaders..
And you all want higher wages...

Tried something new,just wasn't a fan. Shrimp scampi.