Dunkin'
110 E 2nd St, Superior
(715) 919-2240
Recent Reviews
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I came in here twice while on vacation and both times I had an above and beyond experience. The store was clean and organized, service was really fast, food and coffee were perfect. However, the most noticeable thing to me was 1. How kind and knowledgeable the staff was and 2. How well everyone got on and how efficiently the team worked. The manager was especially kind and helpful to the staff and it seemed like an awesome work environment. I'll be back next time I'm in town!
Atmosphere: 5
Food: 5
Service: 5
Second time I’ve came here and got completely ignored for a good 5 minutes. I would not recommend going here if you want to go inside and expect to be helped in a timely manner. I’ll probably continue to go here since I like my chai lattes. But I’ll definitely never tip a penny here again.
Atmosphere: 1
Food: 4
Service: 1
We've only gotten donuts here, but the staff was very busy when we visited. There seemed to be only one person taking orders, making orders, and delivering orders. It was very early in the morning and more staff was walking on the door. Despite the stress he was very kind.
Atmosphere: 5
Food: 5
Service: 5
We came for a drink on multiple occasions and they are extremely slow. Sitting in line for 20-30 minutes for one iced latte is ridiculous.
Atmosphere: 2
Food: 3
Service: 1
This place is definitely understaffed. The food was horrible. And cold. Wait times are also long. I would go anywhere else besides here
Atmosphere: 2
Food: 1
Service: 2
Terrible, cold food. Had to wait 5 mins to even order in drive through. Forgot about 1 of my drinks then proceeded to bring it out not even made correctly. No straws. Had 4 cars behind me that they just let sit at the drive thru ordering.
Great place
Atmosphere: 5
Food: 5
Service: 5
I don’t think this location has gotten a single one of my orders correct.
Atmosphere: 3
Food: 3
Service: 2
Bring a jacket, it's cold in there. Everything else is great.
Atmosphere: 4
Food: 5
Service: 5
We arrived and place our order (no one else was inside) and watched two large groups who came in after, receive theirs. When I asked, I was given the donut, my husband already has received his sandwich (he ordered sausage and received bacon). We also had ordered a brewed coffee and a mocha. We got two coffees with coffee grounds in them and no mocha. 3 out of 4 simple items were wrong after waiting an incredible amount of time. It wasn’t worth waiting another 20 minutes to have our order corrected… I wish I hadn’t left a tip.
Food: 1
Service: 1
Restaurantji Recommends
I don’t usually write reviews, but I’ve given this location more than enough chances, and it’s consistently disappointing. The drive-thru is incredibly slow—even when you're the only car and the inside is empty. They often ask you to pull up to the curb so it looks like they’re getting orders out faster, but that’s not actually the case.
Communication is poor when placing an order, and they get it wrong every single time. This morning, I decided to give them one last try by ordering ahead through the app—20 minutes before I arrived. Still, my order wasn’t ready when I got there, and it took another 10 minutes to receive my food and drink.
Unfortunately, they got it wrong again. I ordered the bacon-topped avocado toast and was given the plain version—even though I paid extra for the bacon. It’s incredibly frustrating because all they need to do is read the order correctly.
At this point, I take responsibility for giving them another chance, but I won’t be returning. Save yourself the hassle and try a different location.
Atmosphere: 1
Food: 1
Service: 1
Food was good, coffee was great. Donuts 🍩 were delicious 😋.
Atmosphere: 3
Food: 5
Service: 4
Awesome staff and great service!
Atmosphere: 5
Food: 5
Service: 5
Cool waiting 20 minutes for an iced latte while the two hot drinks were done immediately, especially watching everyone else for their orders. Won't be back to this one for coffee any time soon.
We ordered two coffees, and they were great! We weren’t used to ordering at Dunkin and the cashier was very kind and helpful. The inside of the restaurant was clean and nice. We would recommend this Dunkin.
Atmosphere: 5
Food: 5
Service: 5
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