Culver’s
W249n6620 WI-164, Sussex
(262) 820-9592
Recent Reviews
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Are we serious right now
Atmosphere: 3
Food: 1
Service: 3
Most Culvers are good. This one is always excellent. Staff are great and the location is easy to get to any time
Atmosphere: 5
Food: 5
Service: 5
Attempted to use our crispy chicken coupon for dinner tonight only to be told they were out of crispy chicken? Asked if we could sub the coupon. Of course this was a no. Could not have pickles because they were out of those too. Changed the order and asked for tartar sauce on sandwich. Upon getting the food there was little to no tartar sauce. Asked for more but that would be an extra .35 to do so. Seems strange to be a fast food restaurant without products?
This facility always has a very young staff working. Very inconsistent and not too aware of customer service. Hound people need jobs. But they also need training. Clear that personal interaction is only going to become worse. Sad.
Atmosphere: 4
Food: 3
Service: 1
I will preface that this location can actually cook their food decently compared to other locations I've visited. Also, MOST have of workers have been pretty friendly.
Now some of the issues I've been experiencing:
- They make pretty regular mistakes when it comes to concrete mixers (wrong ice cream and/or mixins).
- I've had up to 20 minute waits a few times. Which that part is somewhat understandable during rushes. The issue is they make your ice cream almost right away, and then it sits on the counter for 10-15 minutes.
- The lobby / register area is just poorly designed compared to most I've been to (not something they can really fix at this point though).
Atmosphere: 2
Food: 3
Service: 3
Terrible drive through again for the 3rd time. Why we keep trying Im asking myself.
Cheese left off cheeseburgers and overall the food looks thrown together.
Called this time and the manager asked if I wanted her to do something.
Go to other Culvers. They care about the quality of food being put out. At the end she offered coupons and I accepted but the entire conversation was do you want, not just Im so sorry let me take care of that.
Two fish dinners were ordered. We didn’t get any coleslaw, butter or rolls. I did pay full price though! $33.00!!!!! It should be a complete meal. Never, and I mean never should any customer leave the restaurant before checking your bag. These employees are incompetent.
Atmosphere: 3
Food: 2
Service: 1
Shit review for shit service, always missing items this time was a pint of ice cream..guy says its in the bag, im like with all my hot food shrugged it off and went home, no oce cream
Atmosphere: 1
Food: 1
Service: 1
Always great friendly service
Atmosphere: 5
Food: 5
Service: 5
What a waste of $8.00 for a fish sandwich. Never again.
Food: 2
Service: 3
Takes forever for anything, hopefully the new location will be better
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Just like any Culver's they serve tasty fast food with a smile and quickly.
Atmosphere: 5
Food: 5
Service: 5
Went to culvers drive-thru in our jeep today. Asked if they are participating in the duck deal for jeep owners. Cashier said she would check and came back with they have them but the manager said they give them out randomly. Can't believe you wouldn't give one to a paying customer who specifically asked about it. PS - Fries were terrible today.
Service: 1
1st time I've ever had an issue at Culvers! They forgot my fries, had to go in to get it and when I got home to eat my Deluxe, there wasn't any catsup or mustard in it!
Atmosphere: 4
Food: 4
Service: 2
Did drive through
Food: 5
Service: 5
I got a mini cchocolate mixer and it came out like a liquid
Atmosphere: 4
Food: 1
Service: 1
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