Dunkin'
249 WI-164, Sussex
(262) 232-4523
Recent Reviews
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Absolutely garbage. Go to any Dunkin but here. They never have anything in stock, especially collaborations, and no one is ever around to properly help. Tried to get the wicked munchkins and an assortment of other munchkins and they had none available. Honestly this Dunkin might as well shut down because any other coffee shop would be better. Employees are rude and stay in the back instead of helping, and most of the time they don’t speak English and translation is lost. I’d rather go to any other coffee shop! Please avoid at all cost!!
Atmosphere: 1
Food: 1
Service: 1
We ordered 2 breakfast sourdough sandwiches and we got croissants and they were BURNT. They tasted horrible. The guy even read back to us what we ordered and told us again at the window and still gave us the wrong stuff
Food: 1
Service: 1
Worst dunkin ever. Donuts just thrown in a bag frosting all over. Employees barely spoke English. Asked for manager or owner info and refused to give it. Horrible service and products
Atmosphere: 1
Food: 1
Service: 1
Hot coffee good donuts
Atmosphere: 5
Food: 5
Service: 5
Service was absolutely horrible. Waited to order in the drive through for over 10+ minutes just for no one to respond. 100% will never be going to this location ever again. Save your time & go to Starbucks just 500 feet away.
Service: 1
Literally just pulled up to the driveway, was rushed for my order. Got to the window, no one was there we waited until we circled around. No one was at the window and no one was even inside?
This is my second time coming here and disappointed. The first time they sold me expired Gatorade, please never go to this location.
Atmosphere: 1
Food: 1
Service: 1
Took way too long and STILL messed up the order.
Service: 1
So slow. At 7:45 am on a Monday there is 1 person working. And the drive thru line took 25 minutes for 1 coffee.
Atmosphere: 1
Food: 1
Service: 1
This is my favorite dunkin to go to! I come often with my dog and the workers are always so sweet and friendly. Never have any issues with my coffee either it always tastes great! I went on Valentine’s day and they gave me an extra donut 🍩 that truly made my day!!!!
Service: 5
Ordered a Coconut Cream Iced coffee and they literally gave me a cup full of ice and cream. Do not go here the Indians working have not been trained properly at all
Restaurantji Recommends
It is the best yummy coffee if u looking for some refreshing coffee drink come to Dunkin’ Donuts 🍩 it is #1 it literally. The food is great and the workers are amazing they have such a good selection of doughnuts and drinks
Atmosphere: 5
Food: 5
Service: 5
The app wasn’t working and instead of telling me to contact the company through the app, they took care of the issue. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Been here a few times in last couple months. Food and drinks have been fine. But each time there was one person running the whole show. They are working hard but be prepared to have no one at the counter and wait for food. Takes as long as a proper restaurant.
Atmosphere: 3
Food: 3
Service: 2
The Dunkin Team is extremely friendly and professional. They know my voice when starting to give them my order and I don't even have to finish, they tell me to pull right up. Some mornings are very busy and they could use some extra help.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Apple Fritter, Wake-Up Wrap - Bacon Egg and Cheese
Been sitting here for 21 minutes in the drive thru waiting for 2 drinks. Iced coffee and a lemonade drink. Never stopping again
Atmosphere: 1
Food: 1
Service: 1
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