Subway

602 S Washington St, Thorp
(715) 669-5242

Recent Reviews

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Shawn \u0026 Nicki Knox

We placed an order at 4:23 to be picked up at 5:40. When we arrived the subs were not ready and had not been started. After waiting for 5-10 minutes, we inquired about our order & were told by the employee (Jennifer) that “it’s busy in here and the customers in the store come first.” So as walk in customers continued to come in, our orders got pushed further and further back. We had to leave to get our kids and returned and they were still not ready. My fiancé was finally able to bring our food back home at 6:21. Absolutely unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Dakota Wynn

I just stopped in and this was honestly the worst experience at this location or any location period.

2 staff members working.

The male(long ponytail, no name tag) was making subs for an online order. I have to wait, no biggie. 10/15 minutes pass and he hasn't acknowledged me once. Didn't greet me. Didn't say he'd be with me shortly. Nothing. Just kept making his online order subs as if I didn't exist.

His coworker was in the back, doing whatever. She comes out (shorter woman with tattoos, no name tag that I could see). She didn't acknowledge me either. Kept on doing whatever she was doing.

Horrible customer service. I usually leave a tip even with partially decent service. I left nothing.

Absolutely disgusted. Be a decent human being.

Atmosphere: 2

Food: 5

Service: 1

Chad Jarocki

Just horrible services and inexperienced personal, just smashes my two subs with their bare fingers with no gloves and no hair net and snoody tone when I asked for veggies, just poor, will not go here again

Atmosphere: 1

Food: 3

Service: 1

Dan Peck

Placed a $50 order for pickup online last night. When the food arrived at home, I found that my $19 sandwich was shorted on ingredients. Light on lettuce, pickles, and tomatoes. Ordered more onions and green peppers... got less. Ordered double meat.. got 4 slices. Bacon...1 strip. Bordering on thievery! Called to complain and asked for the manager . Not available, was told that they'd call me back. 11:15 am and still no call back. Place should be shuttered. Avoid! Corporate will be notified.

Atmosphere: 2

Food: 3

Service: 1

Janet Shirk

Was treated horribly from the moment we walked in til the time we walked out. We got there around 8:30pm April 24th 2025 and didn’t walk out until 9:10. First off the guy seen us walk in but continued to make us wait 15-20 minutes until he finally came back from where ever he was. Didn’t get a greeting, just asked what we wanted. Also to mention we could hardly hear what he was saying, mumbling and rolled his eyes every time I spoke. Slammed doors, threw food together, was very disrespectful and did not make our subs right. Hardly any lettuce, and only put 2 pieces of bacon in the one sub. This is not the first time being treated like this by the same guy. My father is deaf and so it takes a little bit more time to figure out what he wants and so my brother was talking to my father and the guy yelled at my brother to hurry up and kept asking “what they wanted“or “is this all” didn’t have any patience what so ever!! Absolutely horrible customer service!!! Won’t be going back until there’s someone else working there. Would leave 0 stars if possible. We don’t want that kind of service here.

Atmosphere: 1

Food: 1

Service: 1

Haley JW

Very disappointed usually the people in here are very nice and approachable but this night I went in and the guy in there was slamming every door and completely ignoring me. Not to mention he talks so quiet I can barely hear him.. he has been very disrespectful to me and others that came in after me and I was not happy with this experience. Probably won’t be back for a while.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Meatball

Jaydon

My favorite restaurant with very great tasting food's!

R H

Just wanted to give a shout out to Memphis. He was very kind and went above and beyond what is expected for subway service.

Atmosphere: 5

Food: 5

Service: 5

margo driscoll

The staff went above and beyond. Cliff and his coworker helped me when I locked my keys and phone in the car...my dog was also in the car.
I would have been lost without them.
I would like management to know they have excellent employees.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club, Cookies

Brian Peterson

Super friendly staff very clean!! Will definitely be back

Atmosphere: 5

Food: 5

Service: 5

Jenn Mortag

Today the line was extremely long with only two servers behind the counter. There was a third person working in the back who seemed to be prepping instead of helping the other two employees serve customers. It took an extraordinarily long time to get through the line, which grew longer and longer behind me. I saw at least 13 people walk out.

Atmosphere: 5

Food: 5

Service: 2

Redwe Darxy

The first bite i took reminded me of the first time my father molested me it felt amazing.

Atmosphere: 5

Food: 5

Service: 5

Troy Thomas

I travel for a living and get Subway about once a month. Almost every time I get it from here it's old or dry bread.

Atmosphere: 1

Food: 1

Service: 3

Rachel

Service SUCKS

Floyd Green

Terrible ordered online got to store and the employee wouldn't make out order kept making orders for new people entering the store will never come

Atmosphere: 1

Food: 3

Service: 1

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