Most days there is only one employee in the store which makes service slower. đ
Atmosphere: 3
Food: 3
Service: 3
Courtney Anders
I wanted to say thank you to this location. I have had a some bad experiences with the last few subways I have been to but this location in thorp is great. Not only was the store itself clean and inviting the young gentleman (Jacob) working when we came in was absolutely amazing. He greeted us immediately while he was making some online orders and explains he just needed to finish that up before helping us but he didn't stop at that he continued to have a nice conversation with us as he worked. He was super polite and once it was refreshing to have such service. Once he was done with the online order he made our subs and I again was impressed with the way he made our sandwiches. He not only took his time to make sure they were made right but also didn't just throw stuff on the sandwich and make it a mess. I truly wish more people would put the time and effort in to their jobs like Jacob did for us. I truly appreciate it and wanted to make sure that this young man got some recognition. Thank you Jacob for making my day! I definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Carter Lane
I used to frequent this subway, last week I went in and ordered a BLT sub the lady was drooling all over my sandwich and repeatedly went into the back to do who knows what she was stumbling and mumbling her speech. After this mind you 20 minutes after I get my sub she goes to the restroom with gloves on, I think strange, she walks out with the SAME GLOVES ON. This is your warning to NOT stop here there very unprofessional and will end up messing your sub up.
I just stopped in and this was honestly the worst experience at this location or any location period.
2 staff members working.
The male(long ponytail, no name tag) was making subs for an online order. I have to wait, no biggie. 10/15 minutes pass and he hasn't acknowledged me once. Didn't greet me. Didn't say he'd be with me shortly. Nothing. Just kept making his online order subs as if I didn't exist.
His coworker was in the back, doing whatever. She comes out (shorter woman with tattoos, no name tag that I could see). She didn't acknowledge me either. Kept on doing whatever she was doing.
Horrible customer service. I usually leave a tip even with partially decent service. I left nothing.
Absolutely disgusted. Be a decent human being.
Atmosphere: 2
Food: 5
Service: 1
Chad Jarocki
Just horrible services and inexperienced personal, just smashes my two subs with their bare fingers with no gloves and no hair net and snoody tone when I asked for veggies, just poor, will not go here again
Atmosphere: 1
Food: 3
Service: 1
Dan Peck
Placed a $50 order for pickup online last night. When the food arrived at home, I found that my $19 sandwich was shorted on ingredients. Light on lettuce, pickles, and tomatoes. Ordered more onions and green peppers... got less. Ordered double meat.. got 4 slices. Bacon...1 strip. Bordering on thievery! Called to complain and asked for the manager . Not available, was told that they'd call me back. 11:15 am and still no call back. Place should be shuttered. Avoid! Corporate will be notified.
Atmosphere: 2
Food: 3
Service: 1
Janet Shirk
Was treated horribly from the moment we walked in til the time we walked out. We got there around 8:30pm April 24th 2025 and didnât walk out until 9:10. First off the guy seen us walk in but continued to make us wait 15-20 minutes until he finally came back from where ever he was. Didnât get a greeting, just asked what we wanted. Also to mention we could hardly hear what he was saying, mumbling and rolled his eyes every time I spoke. Slammed doors, threw food together, was very disrespectful and did not make our subs right. Hardly any lettuce, and only put 2 pieces of bacon in the one sub. This is not the first time being treated like this by the same guy. My father is deaf and so it takes a little bit more time to figure out what he wants and so my brother was talking to my father and the guy yelled at my brother to hurry up and kept asking âwhat they wantedâor âis this allâ didnât have any patience what so ever!! Absolutely horrible customer service!!! Wonât be going back until thereâs someone else working there. Would leave 0 stars if possible. We donât want that kind of service here.
Atmosphere: 1
Food: 1
Service: 1
Haley JW
Very disappointed usually the people in here are very nice and approachable but this night I went in and the guy in there was slamming every door and completely ignoring me. Not to mention he talks so quiet I can barely hear him.. he has been very disrespectful to me and others that came in after me and I was not happy with this experience. Probably wonât be back for a while.
My favorite restaurant with very great tasting food's!
R H
Just wanted to give a shout out to Memphis. He was very kind and went above and beyond what is expected for subway service.
Atmosphere: 5
Food: 5
Service: 5
margo driscoll
The staff went above and beyond. Cliff and his coworker helped me when I locked my keys and phone in the car...my dog was also in the car. I would have been lost without them. I would like management to know they have excellent employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Cookies
Brian Peterson
Super friendly staff very clean!! Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Jenn Mortag
Today the line was extremely long with only two servers behind the counter. There was a third person working in the back who seemed to be prepping instead of helping the other two employees serve customers. It took an extraordinarily long time to get through the line, which grew longer and longer behind me. I saw at least 13 people walk out.
Nasty people working there! Slow too!!
Most days there is only one employee in the store which makes service slower. đ
Atmosphere: 3
Food: 3
Service: 3
I wanted to say thank you to this location. I have had a some bad experiences with the last few subways I have been to but this location in thorp is great. Not only was the store itself clean and inviting the young gentleman (Jacob) working when we came in was absolutely amazing. He greeted us immediately while he was making some online orders and explains he just needed to finish that up before helping us but he didn't stop at that he continued to have a nice conversation with us as he worked. He was super polite and once it was refreshing to have such service. Once he was done with the online order he made our subs and I again was impressed with the way he made our sandwiches. He not only took his time to make sure they were made right but also didn't just throw stuff on the sandwich and make it a mess. I truly wish more people would put the time and effort in to their jobs like Jacob did for us. I truly appreciate it and wanted to make sure that this young man got some recognition. Thank you Jacob for making my day! I definitely recommend this location.
Atmosphere: 5
Food: 5
Service: 5
I used to frequent this subway, last week I went in and ordered a BLT sub the lady was drooling all over my sandwich and repeatedly went into the back to do who knows what she was stumbling and mumbling her speech. After this mind you 20 minutes after I get my sub she goes to the restroom with gloves on, I think strange, she walks out with the SAME GLOVES ON. This is your warning to NOT stop here there very unprofessional and will end up messing your sub up.
Atmosphere: 1
Food: 2
Service: 1
We placed an order at 4:23 to be picked up at 5:40. When we arrived the subs were not ready and had not been started. After waiting for 5-10 minutes, we inquired about our order & were told by the employee (Jennifer) that âitâs busy in here and the customers in the store come first.â So as walk in customers continued to come in, our orders got pushed further and further back. We had to leave to get our kids and returned and they were still not ready. My fiancĂ© was finally able to bring our food back home at 6:21. Absolutely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
I just stopped in and this was honestly the worst experience at this location or any location period.
2 staff members working.
The male(long ponytail, no name tag) was making subs for an online order. I have to wait, no biggie. 10/15 minutes pass and he hasn't acknowledged me once. Didn't greet me. Didn't say he'd be with me shortly. Nothing. Just kept making his online order subs as if I didn't exist.
His coworker was in the back, doing whatever. She comes out (shorter woman with tattoos, no name tag that I could see). She didn't acknowledge me either. Kept on doing whatever she was doing.
Horrible customer service. I usually leave a tip even with partially decent service. I left nothing.
Absolutely disgusted. Be a decent human being.
Atmosphere: 2
Food: 5
Service: 1
Just horrible services and inexperienced personal, just smashes my two subs with their bare fingers with no gloves and no hair net and snoody tone when I asked for veggies, just poor, will not go here again
Atmosphere: 1
Food: 3
Service: 1
Placed a $50 order for pickup online last night. When the food arrived at home, I found that my $19 sandwich was shorted on ingredients. Light on lettuce, pickles, and tomatoes. Ordered more onions and green peppers... got less. Ordered double meat.. got 4 slices. Bacon...1 strip. Bordering on thievery! Called to complain and asked for the manager . Not available, was told that they'd call me back. 11:15 am and still no call back. Place should be shuttered. Avoid! Corporate will be notified.
Atmosphere: 2
Food: 3
Service: 1
Was treated horribly from the moment we walked in til the time we walked out. We got there around 8:30pm April 24th 2025 and didnât walk out until 9:10. First off the guy seen us walk in but continued to make us wait 15-20 minutes until he finally came back from where ever he was. Didnât get a greeting, just asked what we wanted. Also to mention we could hardly hear what he was saying, mumbling and rolled his eyes every time I spoke. Slammed doors, threw food together, was very disrespectful and did not make our subs right. Hardly any lettuce, and only put 2 pieces of bacon in the one sub. This is not the first time being treated like this by the same guy. My father is deaf and so it takes a little bit more time to figure out what he wants and so my brother was talking to my father and the guy yelled at my brother to hurry up and kept asking âwhat they wantedâor âis this allâ didnât have any patience what so ever!! Absolutely horrible customer service!!! Wonât be going back until thereâs someone else working there. Would leave 0 stars if possible. We donât want that kind of service here.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed usually the people in here are very nice and approachable but this night I went in and the guy in there was slamming every door and completely ignoring me. Not to mention he talks so quiet I can barely hear him.. he has been very disrespectful to me and others that came in after me and I was not happy with this experience. Probably wonât be back for a while.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Meatball
Restaurantji Recommends
My favorite restaurant with very great tasting food's!
Just wanted to give a shout out to Memphis. He was very kind and went above and beyond what is expected for subway service.
Atmosphere: 5
Food: 5
Service: 5
The staff went above and beyond. Cliff and his coworker helped me when I locked my keys and phone in the car...my dog was also in the car.
I would have been lost without them.
I would like management to know they have excellent employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Cookies
Super friendly staff very clean!! Will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Today the line was extremely long with only two servers behind the counter. There was a third person working in the back who seemed to be prepping instead of helping the other two employees serve customers. It took an extraordinarily long time to get through the line, which grew longer and longer behind me. I saw at least 13 people walk out.
Atmosphere: 5
Food: 5
Service: 2
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