We were at a wedding and reception with dinner at the lodge on 10.14.23. I will say that the food was THE best I have ever had at a wedding venue. Steve, the chef, did an excellent job with the dinner. Heather, the event coordinator made the day so extra special and accommodated every need. The grounds and ceremony set up were beautiful!
Service: 5
Tina Roche
The ribs and brisket were fantastic! Our server was very friendly and he did a great job! Can't wait to try their Friday night fish specials!
Richard Tregilgas
A black mark on Heartwood Resort! Understaffed, lost orders and then to top it off running out of food. Run, don’t walk!
picaso
Prices like an upscale place, but steak and walleye were served lukewarm, salad bar was lame. Been there twice, won't go again.
gerry Perreault
Good food and fun time
480laureenn
We had a nice time at Pine Lodge Restaurant last Saturday, however, it was very understaffed! The waitress was also the bartender and was training in a new server. She was very kind and gracious but was overworked and couldn't keep up. Unfortunately, this doesn't bode well. The food was very good, the waitress was a sweetheart, but had to also be the bartender. If there had been more staff to assist, there would have been more drinks/appetizers ordered, but we understood the predicament. Management should pay attention to the needs of the customer. There were 20 in our group, plus 4-5 other tables, plus the bar area. So, we understood and didn't complain.
chaz Tichy
Great food! Went twice while we were staying at Heartwood Resort. It's a simple dining experience with great specials! Friendly staff and the chef was a nice guy to talk to as well when he came into the dining room. Hope to return next year!
Emily Cloutier
Excellent food!! Great prices. Eaten there twice in a month and can’t wait to go back again. I never got our waitress’s name but she’s very sweet and makes a great old fashioned!
Sierra H
Stayed at the resort for a friends weekend and wanted to have dinner. They don’t open until later in the day and we had wanted to warn them we had 10 people coming but they didn’t get much warning as we couldn’t call until late. You could tell they were stressed and understaffed but they were very nice and attentive. The bartender came to ask for our drinks and asked if we wanted to split the bill and the waitress came and cut him off and said she couldn’t split the bill for us because of the POS system. Not sure why he would ask if it wasn’t possible, but we ended up putting it on one bill. It was an inconvenience for our party but we figured it out. They messed up one member of our party’s order and brought us a completely different thing (she ordered a wrap and they brought us a sandwich), but the waitress comped her meal and let us keep the sandwich which was nice. The food was fine. We tried the jalapeño poppers, chicken noodle soup, prime rib, reuben, tortellini, buffalo chicken wrap, buffalo chicken sandwich, chicken bacon wrap, and a burger. The dining room and building were very spacious and nice. Overall a fine visit but I wouldn’t go out of your way to come here.
Had an amazing experience at Pine Lodge Restaurant. The waitress was very friendly and welcoming. The atmosphere was great. Tasty Bloody Mary's. The best part was the food! The surf & turf special was pure perfection. Finished with a brownie sundae. Can't wait to return for more in October
Maloney Sunshine Miller
Had an amazing experience at Pine Lodge Restaurant. The waitress was very friendly and welcoming. The atmosphere was great. Tasty Bloody Mary's. The best part was the food! The surf & turf special was pure perfection. Finished with a brownie sundae. Can't wait to return for more in October
Paul Taylor
My wife and I ate there this past Friday. We split the largest cut of Prime Rib cooked medium. When it came out it looked as if it was cooked medium rare. Rather than sending it back we accepted it became medium rare if okay with me. When we cut it it was cold and raw in tne middle and when we ate it. I could tell that it was a very poor cut. Tough to eat. The side of green beans were cold. The waitress was very good. We usually give restaurants a second chance. Not sure about this one.
Marge Anderson
Waited 21 minutes for a server to say hello, and then it was only because we flagged her down. The items advertised on line were not available, and server said they never have been available. She commented that other people tried to order ribs too. She was confused. My husband ordered a Reuben sandwich… it was pressed meat. I ordered a pizza; it was fine. Very disappointed. Just not good at all.
Brett Lassonde
great food, great service, friendly staff, definitely one of my "go to" places to eat
We were at a wedding and reception with dinner at the lodge on 10.14.23. I will say that the food was THE best I have ever had at a wedding venue. Steve, the chef, did an excellent job with the dinner. Heather, the event coordinator made the day so extra special and accommodated every need. The grounds and ceremony set up were beautiful!
Service: 5
The ribs and brisket were fantastic! Our server was very friendly and he did a great job! Can't wait to try their Friday night fish specials!
A black mark on Heartwood Resort! Understaffed, lost orders and then to top it off running out of food. Run, don’t walk!
Prices like an upscale place, but steak and walleye were served lukewarm, salad bar was lame. Been there twice, won't go again.
Good food and fun time
We had a nice time at Pine Lodge Restaurant last Saturday, however, it was very understaffed! The waitress was also the bartender and was training in a new server. She was very kind and gracious but was overworked and couldn't keep up. Unfortunately, this doesn't bode well. The food was very good, the waitress was a sweetheart, but had to also be the bartender. If there had been more staff to assist, there would have been more drinks/appetizers ordered, but we understood the predicament. Management should pay attention to the needs of the customer. There were 20 in our group, plus 4-5 other tables, plus the bar area. So, we understood and didn't complain.
Great food! Went twice while we were staying at Heartwood Resort. It's a simple dining experience with great specials! Friendly staff and the chef was a nice guy to talk to as well when he came into the dining room. Hope to return next year!
Excellent food!! Great prices. Eaten there twice in a month and can’t wait to go back again. I never got our waitress’s name but she’s very sweet and makes a great old fashioned!
Stayed at the resort for a friends weekend and wanted to have dinner. They don’t open until later in the day and we had wanted to warn them we had 10 people coming but they didn’t get much warning as we couldn’t call until late. You could tell they were stressed and understaffed but they were very nice and attentive. The bartender came to ask for our drinks and asked if we wanted to split the bill and the waitress came and cut him off and said she couldn’t split the bill for us because of the POS system. Not sure why he would ask if it wasn’t possible, but we ended up putting it on one bill. It was an inconvenience for our party but we figured it out. They messed up one member of our party’s order and brought us a completely different thing (she ordered a wrap and they brought us a sandwich), but the waitress comped her meal and let us keep the sandwich which was nice. The food was fine. We tried the jalapeño poppers, chicken noodle soup, prime rib, reuben, tortellini, buffalo chicken wrap, buffalo chicken sandwich, chicken bacon wrap, and a burger. The dining room and building were very spacious and nice. Overall a fine visit but I wouldn’t go out of your way to come here.
Excellent walleye. I reccomend it
Restaurantji Recommends
Had an amazing experience at Pine Lodge Restaurant. The waitress was very friendly and welcoming. The atmosphere was great. Tasty Bloody Mary's. The best part was the food! The surf & turf special was pure perfection. Finished with a brownie sundae. Can't wait to return for more in October
Had an amazing experience at Pine Lodge Restaurant. The waitress was very friendly and welcoming. The atmosphere was great. Tasty Bloody Mary's. The best part was the food! The surf & turf special was pure perfection. Finished with a brownie sundae. Can't wait to return for more in October
My wife and I ate there this past Friday. We split the largest cut of Prime Rib cooked medium. When it came out it looked as if it was cooked medium rare. Rather than sending it back we accepted it became medium rare if okay with me. When we cut it it was cold and raw in tne middle and when we ate it. I could tell that it was a very poor cut. Tough to eat. The side of green beans were cold. The waitress was very good. We usually give restaurants a second chance. Not sure about this one.
Waited 21 minutes for a server to say hello, and then it was only because we flagged her down. The items advertised on line were not available, and server said they never have been available. She commented that other people tried to order ribs too. She was confused. My husband ordered a Reuben sandwich… it was pressed meat. I ordered a pizza; it was fine. Very disappointed. Just not good at all.
great food, great service, friendly staff, definitely one of my "go to" places to eat
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