Einstein Bros. Bagels
180 E Sunset Dr Suite A, Waukesha
(262) 513-2820
Recent Reviews
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Waiting too long in line in the drive thru. But their food and coffee is great!
Fresh Bagels and sandwiches served quick
Just awful customer service. These people always have the WORST attitudes. Id rather go somewhere else out of the way and not start my morning off this way.
I was really disappointed with my recent visit. When paying with a card at the drive-thru, I was presented with four tipping options—yet not a single one allowed me to decline. Tipping should always be a choice, not something forced on customers.
To make matters worse, the service didn’t reflect a level of attentiveness that would warrant a tip. Employees seemed more focused on their phones and chatting with each other than on helping customers. It’s frustrating to see tipping culture being taken to this extreme, especially when the service doesn’t match the expectation.
This is nothing more than a greedy cash grab. Forcing tips on customers, especially for subpar service, is unacceptable. Management should be ashamed of themselves for pushing this kind of practice.
Waited in line for over 20 minutes, figured they were short staffed so it was understandable. Pulled up to the window there were multiple people inside laughing and some just standing there... Have came to this location multiple times and very disappointing.
Yum 😋
Atmosphere: 5
Food: 5
Service: 5
Not sure what the problem was today but I waited in line for almost 20 minutes for nothing. The truck in front of me had 2 big dogs and about 3 different people petted them, fed the dogs pup cups and let the dogs lick their hands. They touched the computer screen and the credit card machine without washing their hands. That is absolutely disgusting and I didn't even get my food because dogs are very unsanitary and I do not want to get sick. I will never come back to this location. You really should know better
Atmosphere: 1
Service: 1
The restaurant was clean, the staff was friendly, the food came out quick, hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
The best breakfast sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Good was great, nice change from the typical.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich
Restaurantji Recommends
I never was paid for the refrigeration work I did at this location. I've talked to 10 diff. people and nobody will help me. I lost $600. Because your maintenance company I was in contact w went bankrupt. Nobody will return my calls or reply to my emails. All u people collect yer paychecks and don't work for free. I don't work for free either and am about to come in and take my parts back that I paid for & you will b without a cooler
Ordered a large but they didn’t even fill the cup all the way essential a medium.
Atmosphere: 3
Food: 1
Service: 3
Food is definitely not worth the price. I get inflation and all, but $6.81 for an egg cheese and bacon beagle is ridiculous.
Food: 3
Service: 3
Recommended dishes: Breakfast Sandwich
Worst location ever. You can never go inside. Door is always locked and only drive through is open. Website says open for dine in or carry out but during business hours they keep the door locked.
Also when I went to leave and drive around the back an employee was vaping while standing half out the door. Gross!
Atmosphere: 1
Food: 1
Service: 1
Our Corporate Catering order was exceptionally delicious. At the store they were very friendly and professional to work with. Most importantly our order was correct and the bagels were all soft and very fresh. The whole company is buzzing on how great the morning snack was. Thank you Einstein's on Sunset!!
We ordered:
Bagels: Blueberry, Chocolate Chip, Cinnamon Sugar, Everything, Plain, and Asiago.
Shmears: Garden Veggie, Plain, and Strawberry
The variety was great, I highly recommend for any Corporate meeting or treat. :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baker's Dozen Bagels
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