I have had it with this location! They mess up my order every single time, but today was UNREAL! I went back in to get my sandwich corrected from the drive thru, and my doggie bagel that they forgot completely. I figured they would make a new sandwich since everything on it was wrong. THEY RIPPED THE SANDWICH APART ON THE TABLE AND JUST SLAPPED IT ON an untoasted bagel and added cream cheese. The 2 guys that work there are literally incompetent and the customer service here is absolutely awful compared to all other Einsteins locations I’ve been too.
Brandon G
Absolutely ridiculous customer service. Extremely rude. Tried to pay with $100 bill and my order was $42. I get it if it was like $10 but I only needed $60 in change. And tried to tell me they didn’t have it. And then gave me attitude. And not to mention my sandwiches look like they were sat on (they were sooo flat)
Justin Pearson
Long line at the drive-through lobby was not open Placed order at the drive-through. Got it wrong. Corrected it at the window. Still got it wrong showed them the menu. Still got it wrong and overcharged. What an experience.
Keith Moore
Place is amazing. Everything is good there. Bagels are phenomenal. Only complaint they run out of power protein bagels way too much.
Christian Reitman
This was the worst breakfast I have had in my entire life, their hash browns are just a mushy ball of potato. The service was also horrible.McDoanlds is better, cheaper, and much more convenient.
rbennett53520
Food was tepid( but flavorful) and the coffee was meh. I’m giving it only two stars because it’s listed to have caribou coffee and it does NOT! No caribou coffee here please change this on google and I’ll edit my review.
Glen Keddie
Love the bagel sandwich options. The coffee is also very good. I found the staff to be always be helpful and friendly.
Havok P
First and last time going to this place. I went through drive through but the menu had frost all over it, that was fine i understand completely living in Wisco things happen like this. What happened that ruined my experience was I tried to ask what she recommended and she was completely rude! To the point where I just ordered a coffee plain and gave it to my wife. Maybe I got the wrong person idk but it just ruined my experience to where I rather just drive somewhere else now. The lady I dealt with was skinny and Caucasian. Not that race matters, just wanna be descriptive incase she is being rude to other customers they can atleast talk to the right person.
Beth Droster
Normally the bagel burritos are decent, but this time it was so burnt I couldn’t even bite into it, literally rock hard. They had to have noticed how black it was when they went to wrap it. I had to throw this away because It wasn’t even edible. So disappointed. Picture doesn’t do much justice but I’m telling ya it was CHARRED.
Hearts Faith
I'll change my review back to five stars when they bring back the bagel crust on the bagelrito.this taco version stinks compared to the original. so disappointed. DEAR CORPORATE, IF IT AIN'T BROKE DON'T "FIX" IT. if you made this change to save a dollar in your own pockets, all i have to say is you're being selfish.
The map location is incorrect. The Einstein is located on sunset Blvd
Edward Mikula
Love their breakfast sandwiches. Good food. Grateful.
Ryan Mitchell
If you’re criticizing people attitude before noon while your getting coffee & carbs..... you are a hypocrite.I did post this at 10:30 in the morning so I guess we’re all in the same boat.
Betty C
The staff is always friendly and attentive. I came for the baker’s dozen special with schmear. I like the ease of just grabbing the pre-made package, and it has a good assortment of bagels plus they are sliced. Bagels are fresh and delicious. Note - You should join the Einstein reward or Schmear Society in order to get their specials. Some pricing are exclusive for members only. It is free to sign up.
Katie Milosevich
Half the time the food is wrong so you always have to check and they normally have an attitude. I dont blame them since they work long hrs, but be specific when you order and be polite!
I have had it with this location! They mess up my order every single time, but today was UNREAL! I went back in to get my sandwich corrected from the drive thru, and my doggie bagel that they forgot completely. I figured they would make a new sandwich since everything on it was wrong. THEY RIPPED THE SANDWICH APART ON THE TABLE AND JUST SLAPPED IT ON an untoasted bagel and added cream cheese. The 2 guys that work there are literally incompetent and the customer service here is absolutely awful compared to all other Einsteins locations I’ve been too.
Absolutely ridiculous customer service. Extremely rude. Tried to pay with $100 bill and my order was $42. I get it if it was like $10 but I only needed $60 in change. And tried to tell me they didn’t have it. And then gave me attitude. And not to mention my sandwiches look like they were sat on (they were sooo flat)
Long line at the drive-through lobby was not open Placed order at the drive-through. Got it wrong. Corrected it at the window. Still got it wrong showed them the menu. Still got it wrong and overcharged. What an experience.
Place is amazing. Everything is good there. Bagels are phenomenal. Only complaint they run out of power protein bagels way too much.
This was the worst breakfast I have had in my entire life, their hash browns are just a mushy ball of potato. The service was also horrible.McDoanlds is better, cheaper, and much more convenient.
Food was tepid( but flavorful) and the coffee was meh. I’m giving it only two stars because it’s listed to have caribou coffee and it does NOT! No caribou coffee here please change this on google and I’ll edit my review.
Love the bagel sandwich options. The coffee is also very good. I found the staff to be always be helpful and friendly.
First and last time going to this place. I went through drive through but the menu had frost all over it, that was fine i understand completely living in Wisco things happen like this. What happened that ruined my experience was I tried to ask what she recommended and she was completely rude! To the point where I just ordered a coffee plain and gave it to my wife. Maybe I got the wrong person idk but it just ruined my experience to where I rather just drive somewhere else now. The lady I dealt with was skinny and Caucasian. Not that race matters, just wanna be descriptive incase she is being rude to other customers they can atleast talk to the right person.
Normally the bagel burritos are decent, but this time it was so burnt I couldn’t even bite into it, literally rock hard. They had to have noticed how black it was when they went to wrap it. I had to throw this away because It wasn’t even edible. So disappointed. Picture doesn’t do much justice but I’m telling ya it was CHARRED.
I'll change my review back to five stars when they bring back the bagel crust on the bagelrito.this taco version stinks compared to the original. so disappointed. DEAR CORPORATE, IF IT AIN'T BROKE DON'T "FIX" IT. if you made this change to save a dollar in your own pockets, all i have to say is you're being selfish.
Restaurantji Recommends
The map location is incorrect. The Einstein is located on sunset Blvd
Love their breakfast sandwiches. Good food. Grateful.
If you’re criticizing people attitude before noon while your getting coffee & carbs..... you are a hypocrite.I did post this at 10:30 in the morning so I guess we’re all in the same boat.
The staff is always friendly and attentive. I came for the baker’s dozen special with schmear. I like the ease of just grabbing the pre-made package, and it has a good assortment of bagels plus they are sliced. Bagels are fresh and delicious. Note - You should join the Einstein reward or Schmear Society in order to get their specials. Some pricing are exclusive for members only. It is free to sign up.
Half the time the food is wrong so you always have to check and they normally have an attitude. I dont blame them since they work long hrs, but be specific when you order and be polite!