KFC
331 W Sunset Dr, Waukesha
(262) 544-0050
Recent Reviews
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Despite being swamped with orders & short staffed, I got my food in a timely manner with a smile. The food was excellent. No one does chicken better than KFC!
Atmosphere: 5
Food: 5
Service: 5
The chicken here was super fresh and the service was super.
Atmosphere: 5
Food: 5
Service: 5
Very lazy worker
Atmosphere: 1
Food: 1
Service: 1
Took us 20 minutes to even get acknowledged while waiting to order inside.They seem to only care about drive thru and mobile orders. So I guess if you want your food right away go to the drive thru. The food was alright, definitely not the best and the meals they have you can easily make at home. So just not worth the gas and money.
Atmosphere: 1
Service: 1
Nasty chicken
Atmosphere: 2
Food: 1
Service: 2
First, didn't eat at the restaurant, however considering the weather (snow), it was clean. Food is what i would expect, cooked correctly, staff was OK, the manager clearly cared about the service, food was ready on time as well.
Not sure why the reviews are not better, although the most recent was 4 months ago.
If it was this poor before, congrats to the new manager.
Food: 4
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken, Mashed Potatoes, Gravy
REFUSED service at drive thru. Corporate has been notified. Straight up refused to take an order. Will NEVER return.
Atmosphere: 1
Food: 1
Service: 1
Nothing to write home about
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Food was great. Customer service was nonexistent.
Atmosphere: 1
Food: 5
Service: 1
Trying to get a 12pc meal, first thing they say is " we don't have and breasts"... What?! This is a chicken place, correct?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Do not come to this location!! The lobby is so gross - we saw bugs right by the soda machine. If you want to pay $30+ for chicken (that you won’t even be able to eat) just go to Culver’s. They were very under staffed (understandable) but they couldn’t figure out who’s order was who’s. Just a big shit show. First time to a KFC and it’ll be the last.
Atmosphere: 1
Food: 3
Service: 2
Closest KFC to us. 30 minute drive. Second time they messed up our order. Too far to drive back to fix it. Thank you KFC.
I feel that when you spend over $50.00 for a large (bucket) meal, your container(s) should be FULL! 3 sides of mashed potatoes & the containers were under half full! The same thing was with the corn. It's ridiculous charging more but giving less.
Atmosphere: 2
Food: 1
Service: 3
Genuinely the worst fast food in town, and that's saying something. I come here about once every 3 or 4 years and have always forgotten how bad it is. I have never had an order right the first time. Something is always forgotten. Tonight it was chicken tenders. Now I could forgive the forgetting food if the food was good. However, everything I ate tonight was bordering on inedible except for the biscuits. The chicken was poor quality and the nuggets and wings were actually impossible to eat without gagging. 0/5. I hope I don't forget how terrible this place is in 3 years when I think about going again.
Atmosphere: 1
Food: 1
Service: 1
Came in at 1130 to a locked lobby, even tho thet open at 11,walked back to my truck and seen another customer being let in, so thought I'd give it another try, walked in, went to the counter and waited 10 minutes for someone to finally come, the woman was actually pretty nice, it didn't take incredibly long, but I was looking behind the counter to see a guy on his cell phone, while taking the fries out of the basket, switch hands and use his bare fingers to grab fries that didn't make it out of the basket along with a few that were on the counter, throw them with the rest, and shake the bin they were all in. Once he got off the phone, he then decided to put gloves on. Oh, and my "famous bowl" had 2.5 pieces of chicken in it, pretty crunchy, almost like it was all breading. Not sure how many are supposed to come with, but by my house, you can have at least 1 piece per bite (7-8).
Atmosphere: 1
Food: 2
Service: 1
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