Michael's Italian Restaurant

Seems like quality is slipping a little. Service need to pick it up a bit. Seeing a group of waitstaff congrated around the register and not paying attention to some of their customers..

We have ordered take out pizza from Michaels. It has always been good. They do a good job with balancing the right amount of all the ingredients, and you can tell they pay attention to the details.

This was our first time eating inside. We came on a Friday night, around 5:30. We couldn't make reservations (they only do reservations for parties larger than four). We were surprised that we were able to get a table right away. The inside is quite spacious (bigger than it looks). It was noisy inside, but you could still have a reasonable conversation.
There are plenty of tables for different size groups. Our service did a great job the entire evening.

We got settled in right away, with waters and menus. We decided that we would order our Fried Calamari appetizer right away, along with our drinks. The cocktails came out in short order and were a good pour.

We then ordered a mix of different entrees including: Italian Salad with Blackened Salmon, Fish Fry, Spaghetti and Meatballs, and Capellini Pomodoro. While we waited we were also served both Garlic and Italian Bread. I would characterize the food as "good" but not great. The Garlic Bread tasted a little "off". We all felt that it has a strong, almost sweet/musty garlic flavor. Normally we would have eaten all the bread and asked for more, but there was leftover. The calamari was good, the breading was light, and the meat not overly chewy. However, it was a little soggy, and could have benefited from being cooked longer. The Blackened Salmon I had was very good. Had great flavor, good portion size, it was hot, and well presented. The Capellini was good, it's angel hair pasta al dente, and the chicken was tender, with excellent flavor. The Fish Fry was overcooked to the point of being tough. My mother ate very little of it.

We were full, so we had some of the leftovers boxed up. No dessert for us this time.

So the food we got was a mix of good and bad. Not sure we would dine in again. Maybe just stick to the take out pizza.

Parking: it was a busy night. waiting for someone to pull out.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Calamari

Great food. Professional service. Part of Waukesha community.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Calamari

Went there after a concert at Carrol University. I thought the portions for the price didn’t really match. I had one of the ravioli specials and ate it pretty quickly because there wasn’t a lot. It tasted wonderfully and the garlic bread was delicious. It depends what you are looking for.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Garlic Bread, Toasted Ravioli

My son and I waited for 15 min to order our food. No one came to the table.

Atmosphere: 3

Food: 1

Service: 1

Had a really disappointing meal tonight, asparagus risotto was a special, the asparagus was so woody you couldn't swallow it, scallops were so fishy it ruined the whole dish... even the garlic bread was to strong, come on chef taste your food & don't sell it if it's not good. Sorry it will be a long time before we eat there again

Ultimately I do not like leaving bad reviews about a restaurant, and have left very few in my day. However, this pizza I received from this establishment has made me post due to the lack of taste, color, and quality that I have ever experienced. The pizza was paper thin and looked like it was left overs at the local gas station. Also, the green peppers that were placed on this pizza was smaller than the size of a pin needle. I hope it was an “off day” for the restaurant because charging $26 for this isn’t acceptable. More than likely I won’t be ordering from this location again.

We had reservations on a Saturday night as we had a play to get to. We had email confirmation of those reservations. When we arrive d, they couldn't "find" our reservations and the hostess basically shrugged and said we'd have to wait and she had no idea when she could get us in. 20 minutes later, we were seated. It took another 10ish minutes to speak to our server and explain we had a play. She never asked me if I wanted a cocktail, so I thought maybe service would be really fast. It wasn't, it was still another half hour until we got our food. I went to the bar to get cocktails for myself and another person. The food itself, was delicious. Then my friend had to flag down the waitress to immediately bring to go containers and the check. I realize that it's hard to keep good/enough staff right now but, honestly, no one seemed to care about our experience. I've been here a few times before but I won't be going back.

Atmosphere: 1

Food: 4

Service: 1

One of the best meals we’ve had in the Waukesha / western Milwaukee burbs! Great date night!

Atmosphere: 5

Food: 5

Service: 5

I can’t say thank you enough to Brandon for the amazing service! Food was good, looking forward to trying more.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Soup, Mozzarella Sticks, Garlic Bread, Toasted Ravioli

Starting at the bar they were playing Metallica, we questioned the music and were told it’s a bar. Not really appropriate music for a nicer restaurant. Were seated for dinner n ordered the calamari appetizer. It was very soggy and sitting on a greasy piece of paper with sauce that was sitting in a plastic container that the foil top was just ripped off of. Salads were fine but for the entrees, I think we could have had better food at the Olive Garden. Everything was sitting in grease. I had chicken Marsala and it tasted nothing like Marsala, it was just in a greasy sauce. One had the gnocchi in brown butter, but there was so much grease that it just wasn’t good. I get it was supposed to be a brown butter sauce, but it wasn’t very good. Not sure that we will give them another try.

Atmosphere: 2

Food: 1

Service: 2

Sunday night at 5:30 pm. Great atmosphere, quick service, quality food! My daughter and I stopped after a gymnastics meet for dinner. I was surprised at the quick service. They do takeaway and that seems very popular. It was cozy. They have an extensive gluten free selection with items marked on the regular menu. The gf modified angel hair pasta with scallops was perfection. The Hawaiian pizza was ? too. Will definitely dine again when in the area.

Atmosphere: 5

Food: 5

Service: 5

It hasn't changed since I was a kid. Good food and friendly staff.

Atmosphere: 5

Food: 5

Service: 5

The gluten free pizza is really good!! Appetizers are pretty good.

Dietary restrictions: Gluten free or friendly pizza crust & I believe there’s gluten free pasta available as well!

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Garlic Bread

Food is terrific.

Atmosphere: 5

Food: 5

Service: 5