Panera Bread

1170 W Sunset Dr, Waukesha
(262) 951-2009

Recent Reviews

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Joel Weatherl

Food was cold and was not in the waiting area even though it was a to go order. Customer service was responsive about the issue but I also never received the coupon they promised?!

Atmosphere: 1

Food: 3

Service: 1

Dan Skarr

Great people and delicious food

Atmosphere: 5

Food: 5

Service: 5

Spencer Malcolm

Drive thru takes 30 minutes.

Atmosphere: 1

Food: 1

Service: 1

Jim Gamauf

Update, getting a bit pricey like everything else and portions seem to be smaller. Regularly got a salad, now the dressing isn't enough, doesn't seem to have the same appeal anymore. Always under staffed and slow service. Asking for a tip when I order online, then come in and pick up, dont like that

Atmosphere: 4

Food: 4

Service: 4

Sheila Boots

Soup not very hot and sandwich was ok. Hardly anyone in restaurant and it was noon.

Atmosphere: 3

Food: 3

Service: 3

Sammi Binkley

I do not recommend this location. Both times I have been here I have waited insanely long to get my food. 30 minutes in the drive through and when dinning in, it was an hour. There were several people going up to the counter getting refunds for the wait.

Atmosphere: 2

Food: 5

Service: 1

Candy Mings

Isabelle, the window cashier on Saturday 11/1 is doing an AMAZING job!! You got this girl ❤️

Service: 5

Jason Roskopf

I was charged $38.69 for food I never got after cancelling my order less than two minutes after placing it. The Panera website says a bowl of Broccoli Cheddar Soup is $8.59 and a brownie is $3.99, but Uber Eats tried to charge $10.79 per soup and $4.99 per brownie, plus a $20 delivery fee — even though I pay for Uber One, which should give me free delivery.

When I cancelled right away, the app said it was successful but then claimed I still had to pay “to compensate the restaurant.” Now I’m stuck filing a credit card dispute just to get my money back.

Customer service doesn’t take phone calls anymore, and the chat bot refuses to refund anything. Absolutely ridiculous — charged in full for nothing. Avoid this Panera until they fix their pricing and refund policies.

Atmosphere: 1

Food: 3

Service: 1

S M

Slowest Panara Bread drive thru I've ever been to...

Atmosphere: 2

Food: 3

Service: 1

Daminiba Vala

I was first time ordering from panera bread a Avacado toast and i had bad experience it was bad taste and bread almost burnt it taste bitter I don’t like it

Atmosphere: 2

Food: 1

Service: 2

Katherine Swenson

The staff was super friendly & helpful. The sandwich was just ok but the soup was good. I like the lay out of the tables in this store compared to some others I've been to.

Atmosphere: 4

Food: 3

Service: 5

Ray’Shaunda Harris

This was my first and last time eating Panera bread, I wanted to try it and when picking up my dine in order I was met with rudeness.
If I could give zero stars I would

Atmosphere: 1

Food: 1

Service: 1

Mena Sul

Nice place to try light food love it.

Atmosphere: 5

Food: 5

Service: 4

Enzor Lee

Great food

Atmosphere: 5

Food: 5

Service: 3

Ryan Ziegler

Had a great dinner date with my 11 year old daughter. ❤️

Atmosphere: 4

Food: 4

Service: 3

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