My review is for the billing department. I visited the ER about 10 months ago. They asked me if I could pay the copay at that time. They couldn't read any credit cards,. so I paid with a check. When I read my bank statement several weeks later, I realized they took out the copay twice. They had entered the check manually and electronically. The billing department wouldn't do anything then, so I had my bank reverse one of the payments. Then, about 6 months later, I received a NSF notice on my statement on MyChart that I owed the copay. How can you have a NSF after that long? I made many follow up calls. I sent copies of bank statements (by fax and in the mail). There wasn't a response from them. Eventually, the patient advocate office did respond, but the charge wasn't reversed. The insurance company, also, tried to help, even thought it wasn't their responsibility. After more calls and doing a 3 way call with the bank, the charge was finally reversed (9 months later). I hope nobody else has to experience this with them. It was very aggravating and time consuming.
Rob Weiss
Quick check-in, friendly staff and staff that is both professional and easy going.
Dale Aigner
Vaccinations went well &was also helped with setting up appointments for the booster vaccinations Thanks, Job well done.
Bob's Phone
Doctor Fiore And the staff at Prohealth Pain Management Center provide Extremely effective care. They explain everything in ways that a person can understand.
Beth Gutwein
Waited overlong for a 5-8 min. visit. Dr's accent and softness made impossible to hear. No culture/labs ordered to confirm infection gone. Henry is amputee; cost of van trip is expensive. This appt was a waste of time/money.
Kathy B
Dr. Noto was excellent in determining the best treatment plan for my specific situation. He and his staff were friendly and showed they were interested in you as an individual and working with you to resolve your issues. Dr. Noto is extremely competent and has helped me gain back more quality of life.
James Peters
I met with my doctor this morning to go over recovery details. Dr Michael jones and the entire staff at prohealth deserve all the credit in the world as being the very best doctors any patient may need to see. Always a warm and comfortable atmosphere with Dr Jones. The most professional, kind and caring neurosurgeon in the health care faculty. I thank god my primary physician Ronald fickle gave me Dr jones as a referral to Eli Ante the pain and suffering that I have felt for nearly 2 years. As far as health care goes, “Prohealth is the very best” god bless to everyone and a world of thanks
Jeff Botcher
Staff was caring, courteous, and professional. They know how to care for patients.
Mike Rattle
Great service. Friendly staff.
Rebecca Rohan
Dr. Meisner was very thorough. I felt very at ease. His manner was caring.
My review is for the billing department. I visited the ER about 10 months ago. They asked me if I could pay the copay at that time. They couldn't read any credit cards,. so I paid with a check. When I read my bank statement several weeks later, I realized they took out the copay twice. They had entered the check manually and electronically. The billing department wouldn't do anything then, so I had my bank reverse one of the payments. Then, about 6 months later, I received a NSF notice on my statement on MyChart that I owed the copay. How can you have a NSF after that long? I made many follow up calls. I sent copies of bank statements (by fax and in the mail). There wasn't a response from them. Eventually, the patient advocate office did respond, but the charge wasn't reversed. The insurance company, also, tried to help, even thought it wasn't their responsibility. After more calls and doing a 3 way call with the bank, the charge was finally reversed (9 months later). I hope nobody else has to experience this with them. It was very aggravating and time consuming.
Quick check-in, friendly staff and staff that is both professional and easy going.
Vaccinations went well &was also helped with setting up appointments for the booster vaccinations Thanks, Job well done.
Doctor Fiore And the staff at Prohealth Pain Management Center provide Extremely effective care. They explain everything in ways that a person can understand.
Waited overlong for a 5-8 min. visit. Dr's accent and softness made impossible to hear. No culture/labs ordered to confirm infection gone. Henry is amputee; cost of van trip is expensive. This appt was a waste of time/money.
Dr. Noto was excellent in determining the best treatment plan for my specific situation. He and his staff were friendly and showed they were interested in you as an individual and working with you to resolve your issues. Dr. Noto is extremely competent and has helped me gain back more quality of life.
I met with my doctor this morning to go over recovery details. Dr Michael jones and the entire staff at prohealth deserve all the credit in the world as being the very best doctors any patient may need to see. Always a warm and comfortable atmosphere with Dr Jones. The most professional, kind and caring neurosurgeon in the health care faculty. I thank god my primary physician Ronald fickle gave me Dr jones as a referral to Eli
Ante the pain and suffering that I have felt for nearly 2 years. As far as health care goes, “Prohealth is the very best” god bless to everyone and a world of thanks
Staff was caring, courteous, and professional. They know how to care for patients.
Great service. Friendly staff.
Dr. Meisner was very thorough. I felt very at ease. His manner was caring.
Restaurantji Recommends
Timely, efficient, and thorough office visit with Dr Trampe for a new medical issue.
Great experience. Nice people that care.
Everyone treated me with respect, kindness and genuine concern, answering any of my questions. It made me feel comfortable.
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The nurse was very professional and answered all my questions You're blessed to have a nurse like that working for you
Pleasant and informative. Answered all questions. Made me feel at ease.
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