Starbucks

1250 W Sunset Dr, Waukesha
(262) 832-1272

Recent Reviews

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Carla Addison

Don't go for a few months. It's closed for renovations

A A

I ordered a venti oat milk shaken espresso with extra salted caramel cold foam. Autumn tried to charge me extra on top of the cold foam charge. I work for Starbucks and know this isn’t the case but yet she was rudely telling me she had to charge me. I’ll never go back to this Starbucks or target again. Someone needs to teach her how to properly do her job.

Atmosphere: 1

Food: 1

Service: 1

Carli Brunner

My parents had a very disappointing experience at Starbucks two weeks ago (12/11/24 at 9:30 am). I am writing this review for them as they don’t know how to leave a Google Reviews.

It was their first time visiting Starbucks, and unfortunately, the barista they interacted with made it a frustrating experience. He wasn’t friendly at all and didn’t acknowledge them when they walked in.

Since they were new to Starbucks, they needed help navigating the menu, but the barista showed no interest in assisting them. They asked several questions and he gave only yes or no answers. Leaving them to guess what coffee drink would be best to order. After they placed their order, he didn’t inform them when their drinks were ready, leaving them waiting at the counter, unsure if the drinks sitting there were theirs.

This kind of poor customer service left them feeling ignored and unwelcome. It’s disheartening that their first experience at Starbucks was so negative. They won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Michelle Lenz

I invited a unique drink mixed a lot of favors, creating a delish drink . Everyone enjoys making my drink .

Atmosphere: 4

Food: 4

Service: 5

Simona Ramirez

On web site for this specific S.B & through Google it says this location has a drive thru. Which it does not. Please change OR add actual drive thru ?? I have an injury -came out of my way specially for drive thru and ended up having to go into the Target store. No bueno S.B nobody likes a liar !

Atmosphere: 3

Service: 2

Simona Ramirez (SimRami)

On web site for this specific S.B & through Google it says this location has a drive thru. Which it does not. Please change OR add actual drive thru ?? I have an injury -came out of my way specially for drive thru and ended up having to go into the Target store. No bueno S.B nobody likes a liar !

Atmosphere: 3

Service: 2

katt cat

Im a Lyft driver I stop to get Americana with blond shots and warm sandwiched I was told both machines are down it was after 7pm they were closing soon so I order regular Americana 1/2 splash half and half w/4splenda. I got my drink walk out of Target toook a sip it was warm I turned around return inside explained to Starbucks employee that it was warm not hot. They didn't have a reason why it wasn't hot. I asked for a refund, and they both just looked at me and did not say a word. I said forget it and left I was really participating an Americana I've been driving 4hrs needed pick me up.

Carrie McPherson

The baristas have always been kind to me. And they know how to spell my preferred name. I’ve never had a problem with my orders.

Atmosphere: 5

Food: 5

Service: 5

Bethany Billington

Made me the wrong drink then said well I didn’t hear that. This is the 10th time too then never actually has the stuff to make a drink.

Atmosphere: 1

Food: 1

Service: 1

Lisa Rodriguez

Making the lattes needs a bit of work. Not as creamy as I usually get them.

Atmosphere: 3

Food: 3

Service: 3

Ashley G

Im dont appreciate the snippy comments and remarks made by the barista. She gave me attitude that was completely unnecessary. First, the reason why I came to this starbucks was because of the convenience of the location, and to get the 50% off beverage deal every thursday after 12 pm. (Apparently the barista had no clue what I was talking about.) So before I left to go, I made sure they had the deal. I called up the store which ended up being target because you cant directly call up the starbucks.. I ended up on the phone with a target employee who checked with the baristas if they did the deal or not. She checked with the workers.. They said they DID HAVE IT for the rest of the month. So I stopped in. I asked if they have a certain drink, and what it was called. She answers in a rude tone. My apologies for asking what the drink was called I guess?! I ordered a grande sugarcookie almondmilk latte. I look at the total.. Almost $7. Obviously the deal of 50% off was not applied. The girl says, "Im not sure where you found that, Ive never heard of it." Acting like Im making something up. Was I just not told 10 min prior on the phone they did have it?? I say ok, I will take a small then to lessen the total if I wasnt gonna be given a discount. "Well we already made the drink, we cant change it" In a snarky tone she says. I didnt even pay for it yet?! She stares at me asking if I have the money. I ended up paying the stupid $7. I shouldve just walked out. This starbucks needs to teach their workers better manners because the teenage girls acted like they could do whatever they wanted to since there was no manager present.Do better!!

Atmosphere: 1

Food: 1

Service: 1

Ophelia Ricco

Was there yesterday 10/18/2023 @ around 12:00 the 2 baristas were the rudest, eye rolling people. Never going back!!!! @Starbucks Do better!!

Service: 1

Adam Kotar

Starbucks s coffee is burnt

Casey Kresnak

Union busters .

Mouse Vision

Excellent

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