The sandwiches are so pathetic here. They use so little of everything that you end up with a sandwich that looks like you're eating a flat loaf of bread.
Bradicus “Bradley”
YUMMERS
Rich IV
Horrible. I don’t recommend anyone order from here. They skimp on everything for a profit.
Atmosphere: 1
Food: 1
Service: 1
Laurie Mallon
Called in for pick up told me they would make my sandwich asked if i was coming now, i said yes. and then it hung up. I drove there they had door locked i stood there and they ignored me. Horrible service horrible people!!!
Alexander Cook
Babu is often here when I come in and literally 100% of the time he greets me with a smile. It makes me happier than I was just walking in the door.
Atmosphere: 5
Food: 5
Service: 5
Matt Bannantine
Wouldn't honor our coupon that clearly stated the subs we were ordering were acceptable, so 1 star off for that.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Subway Club
kenny ray
This is the cheapest subway I have ever been too it's more bread then sandwich they served half portions as well as hardly any sauce or vegies on all 3 of my sandwiches for my family this has got to be the worst subway in waukesha it was the biggest waist of $40 I have ever spent buying a gram of hard would have been more enjoyable
Atmosphere: 5
Food: 1
Service: 1
Larry F
Absolutely a shame new ownership had turned this place around now in my last several visits my order had been incorrectly made. They're constantly out of products. Finally this evening I try and order on their app from in front of the store and it tells me they're closed. I walk in an explain and I'm told this is what happens 30 min prior to closing. I'm standing there in front of them.. truly disappointed I thought this establishment had gone old school and figured out customer service again. Damn shame make sure you check whatever you get.
TwoDay Production
Good food. Great service. The people working there are nice. Love the new foot long cookies.
Carol Selzer
This restaurant is CLEARLY under new ownership. It USED to be reliable for good service and fresh vegetables. I had a free sub voucher for purchasing $25 in gift cards before Christmas. The voucher expires on 1/31/24 and says it is valid at Subways where gift cards are sold. When I went into this Subway on East Sunset Dr. there was a gift card display. When I asked if they would honor the voucher, they told me NO. I pointed out on the voucher that it should be honored and they still said NO. Upon further inspection I noticed the lettuce was brown and the cucumbers were dried out. It appears they use old product. I definetly would be afraid of the freshness of the meat. I also noticed the customer ahead of me ordered a 6 inch sub that looked to be under 5 inches. My guess is they cut the new 15 inch subs into thirds. I walked out without making a putchase. No doubt, I will never enter this restaurant again. It is a real turn off.
Very poor customer service! They refused to honor 2 vouchers for free 6 inch subs provided to me by the previous owner for an order mistake! The employee tried telling me that the vouchers were a scam!!! Unreal SMH! I also placed an online order for pickup at the same time, and had a turkey foot long with double meat and EXTRA oil. There was no extra meat and NO oil. After my experience at the restaurant, I deemed that it would be pointless to call and complain, so I just ate the loss, but unfortunately will not return to this location again under this owner, and was reminded of EXACTLY why I have not been to Subway in almost a year! Sadly, this location has really gone downhill since the new ownership took effect almost exactly one year ago.
Atmosphere: 4
Food: 3
Service: 1
Tony Hendrickson
Very friendly employees and great food !!Will definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Grant Allen
Staff was friendly, but management/owner is atrocious
The sandwiches are so pathetic here. They use so little of everything that you end up with a sandwich that looks like you're eating a flat loaf of bread.
YUMMERS
Horrible. I don’t recommend anyone order from here. They skimp on everything for a profit.
Atmosphere: 1
Food: 1
Service: 1
Called in for pick up told me they would make my sandwich asked if i was coming now, i said yes. and then it hung up. I drove there they had door locked i stood there and they ignored me. Horrible service horrible people!!!
Babu is often here when I come in and literally 100% of the time he greets me with a smile. It makes me happier than I was just walking in the door.
Atmosphere: 5
Food: 5
Service: 5
Wouldn't honor our coupon that clearly stated the subs we were ordering were acceptable, so 1 star off for that.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Subway Club
This is the cheapest subway I have ever been too it's more bread then sandwich they served half portions as well as hardly any sauce or vegies on all 3 of my sandwiches for my family this has got to be the worst subway in waukesha it was the biggest waist of $40 I have ever spent buying a gram of hard would have been more enjoyable
Atmosphere: 5
Food: 1
Service: 1
Absolutely a shame new ownership had turned this place around now in my last several visits my order had been incorrectly made. They're constantly out of products. Finally this evening I try and order on their app from in front of the store and it tells me they're closed. I walk in an explain and I'm told this is what happens 30 min prior to closing. I'm standing there in front of them.. truly disappointed I thought this establishment had gone old school and figured out customer service again. Damn shame make sure you check whatever you get.
Good food. Great service. The people working there are nice. Love the new foot long cookies.
This restaurant is CLEARLY under new ownership. It USED to be reliable for good service and fresh vegetables. I had a free sub voucher for purchasing $25 in gift cards before Christmas. The voucher expires on 1/31/24 and says it is valid at Subways where gift cards are sold. When I went into this Subway on East Sunset Dr. there was a gift card display. When I asked if they would honor the voucher, they told me NO. I pointed out on the voucher that it should be honored and they still said NO. Upon further inspection I noticed the lettuce was brown and the cucumbers were dried out. It appears they use old product. I definetly would be afraid of the freshness of the meat. I also noticed the customer ahead of me ordered a 6 inch sub that looked to be under 5 inches. My guess is they cut the new 15 inch subs into thirds. I walked out without making a putchase. No doubt, I will never enter this restaurant again. It is a real turn off.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Very poor customer service! They refused to honor 2 vouchers for free 6 inch subs provided to me by the previous owner for an order mistake! The employee tried telling me that the vouchers were a scam!!! Unreal SMH! I also placed an online order for pickup at the same time, and had a turkey foot long with double meat and EXTRA oil. There was no extra meat and NO oil. After my experience at the restaurant, I deemed that it would be pointless to call and complain, so I just ate the loss, but unfortunately will not return to this location again under this owner, and was reminded of EXACTLY why I have not been to Subway in almost a year! Sadly, this location has really gone downhill since the new ownership took effect almost exactly one year ago.
Atmosphere: 4
Food: 3
Service: 1
Very friendly employees and great food !!Will definitely eat here again.
Atmosphere: 5
Food: 5
Service: 5
Staff was friendly, but management/owner is atrocious
Very clean and friendly staff
Atmosphere: 5
Food: 5
Service: 5
It’s good
Atmosphere: 4
Food: 4
Service: 4
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