I drove off the highway to get here and was so disappointed. I can’t believe I believe I fell for this scam. 0 out of 10, it was not a chocolate factory, they didn’t even have chocolate
Danae Behnke
Friendly staff, relaxing atmosphere, quick service and delicious, well-priced food!
This isn't a review, this is a love story. These are the best sub sandwiches I've ever had in my life. We have been coming here for years and they keep knocking it out of the park. Every other restaurant is cheapening their ingredients and giving you less and charging you more. The Chocolate Factory is staying the course. They have found their lane and they are staying in it and blowing by everyone else in the business. I love, love the Blackberry Turkey Sub with blackberry preserves and giardiniera. We also tried their sub of the month, the Korean Beef Bulgogi. You have not lived until you've had this sub. It's made with Korean beef carnitas, gochujang sauce, super greens, sweet chili sauce, jalapenos and oregano. It's sweet and slightly spicy. The Bulgogi beef is so tender and so flavorful, it melts in your mouth, and is complete culinary perfection! This sub will make you want to cry it's so good. Their sub bread is heaven!! Flaky and crusty and soft on the inside. NOBODY does bread like this any more! Chocolate Factory, I'm yours for life. Don't EVER Change!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
Holly Koenig
I was there today 01-17-24. Best turkey and cranberry ever! Rice and chicken soup great. Friendly and kind super fast, too. I will be heading
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Robert Burtch
Great subs made of the best bread and fresh ingredients. My take out order is always on time and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
Johnny Murry
Best Subs in Southeastern Wisconsin. Flew in from SoFlo just for the
Atmosphere: 5
Food: 5
Service: 5
Jessica Krickeberg
Food and customer service were both great. Julie was awesome!
Atmosphere: 5
Food: 5
Service: 5
Nick Cross
Great staff, super friendly, food is always great. Would recommend!
Excellent ice cream and food! Good customer service by the server Payton!
Krystal Matthews
My absolute favorite ice cream and sandwich shoppe. Super fresh produce and AMAZING ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
Maria Elba Miller
Miss having one in Milwaukee. When in Rome!Best turtle Sunday and Tuna salad sub !!!
Atmosphere: 5
Food: 5
Service: 5
Jolene Smith
This is the worst location. Every time I come here they can’t seem to make my sub correctly. I’ll stick to the busy one in Pewaukee just so I get the correct order.
Food: 1
Service: 1
C.Lynn
I haven't eaten at a Chocolate Factory in 40 years due to moving. I have to say nothing has changed since then. The food was still fresh and fantastic. They have kept up the quality, where most other restaurants have not. Will definitely be back when in the area again
I drove off the highway to get here and was so disappointed. I can’t believe I believe I fell for this scam. 0 out of 10, it was not a chocolate factory, they didn’t even have chocolate
Friendly staff, relaxing atmosphere, quick service and delicious, well-priced food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Noodle Soup, Chicken Salad Sub, Phoenix Sub, Tuna Salad, blt, Banana Split, Sub Roll, Dilly Turkey Sub, The Phoenix, Tuna Sub, Turkey, Chili, Chips, The Turtle, Buffalo Chicken, Hand Scooped Ice Cream Cones & Dishes, Southwest Corn Chowder, Broccoli Cheddar Soup
This isn't a review, this is a love story. These are the best sub sandwiches I've ever had in my life. We have been coming here for years and they keep knocking it out of the park. Every other restaurant is cheapening their ingredients and giving you less and charging you more. The Chocolate Factory is staying the course. They have found their lane and they are staying in it and blowing by everyone else in the business. I love, love the Blackberry Turkey Sub with blackberry preserves and giardiniera. We also tried their sub of the month, the Korean Beef Bulgogi. You have not lived until you've had this sub. It's made with Korean beef carnitas, gochujang sauce, super greens, sweet chili sauce, jalapenos and oregano. It's sweet and slightly spicy. The Bulgogi beef is so tender and so flavorful, it melts in your mouth, and is complete culinary perfection! This sub will make you want to cry it's so good. Their sub bread is heaven!! Flaky and crusty and soft on the inside. NOBODY does bread like this any more! Chocolate Factory, I'm yours for life. Don't EVER Change!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
I was there today 01-17-24. Best turkey and cranberry ever! Rice and chicken soup great. Friendly and kind super fast, too. I will be heading
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Great subs made of the best bread and fresh ingredients. My take out order is always on time and the staff is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
Best Subs in Southeastern Wisconsin. Flew in from SoFlo just for the
Atmosphere: 5
Food: 5
Service: 5
Food and customer service were both great. Julie was awesome!
Atmosphere: 5
Food: 5
Service: 5
Great staff, super friendly, food is always great. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Phoenix Sub, Broccoli Cheddar Soup
They never have the flavors that I am looking for when I visit this location. I would not suggest this location.
Atmosphere: 1
Food: 1
Service: 1
Ice cream and subs feel like a weird combination, but I enjoyed the food and my packed pint :)
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Phoenix Sub
Restaurantji Recommends
Excellent ice cream and food! Good customer service by the server Payton!
My absolute favorite ice cream and sandwich shoppe. Super fresh produce and AMAZING ice cream!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Phoenix
Miss having one in Milwaukee. When in Rome!Best turtle Sunday and Tuna salad sub !!!
Atmosphere: 5
Food: 5
Service: 5
This is the worst location. Every time I come here they can’t seem to make my sub correctly. I’ll stick to the busy one in Pewaukee just so I get the correct order.
Food: 1
Service: 1
I haven't eaten at a Chocolate Factory in 40 years due to moving. I have to say nothing has changed since then. The food was still fresh and fantastic. They have kept up the quality, where most other restaurants have not. Will definitely be back when in the area again
Atmosphere: 5
Food: 5
Service: 5