Careless staff. Giggling behind the counter. Not helping customers. And the entire area behind the counter, all food areas were filthy and dirty. I walked out
Atmosphere: 1
Food: 1
Service: 1
Jaci Jirik
Went here in the morning and got breakfast... went to scan my receipt to earn reward points and it told me I had to wait 24 hours to redeem points bc it can only be done every 24hours. It had been more than 24hours since my last visit. I suspect an employee scanned my receipt with their phone bc it was not handed to me with my card but put in my bag after my card was swiped for payment. I tried calling customer service and they were not help at all. Someone on staff in the morning is commiting FRAUD and THEFT and need to be held accountable. How many customers have they done this to?
Kierstyn K
I always have a good experience with the workers here, they are some of the nicest customer service personnel I have encountered. The other night I went through the drive thru for a pickup order and Noah helped me out, giving me a leftover coupon and being super kind overall. I felt bad because he gave me a receipt for a survey that I have since misplaced, but keep up the good work! The chicken nuggets were also great and they made my fries fresh.
Atmosphere: 3
Food: 4
Service: 5
J “JPF” F
Sunday the 21st. Only 3 employees show up to work. Wait times are ridiculous. Around 30 min to get food. I have only been to this location several times and have never seen it this bad.
Atmosphere: 1
Food: 3
Service: 1
Breanna Orgas
Took over 20 minutes to get an order of chicken nuggets. At 2 in the afternoon. There was only 2 cars in front of us in the drive through.
Kyle Umland
This is the only Wendy’s where regardless if it’s busy it will take 20 minutes for you to order and receive your food
Atmosphere: 2
Food: 4
Service: 2
Ronisha Martin
Some customer service in English would be nice. I don't speak Spanish. Thank you
Atmosphere: 1
Service: 1
Cynthia Wright-Kau
Wonderful people and service! Food was hot/cold, quick & very tasty 😋 🤗
Atmosphere: 5
Food: 5
Service: 5
Joe Hughes
Way too slow took 45 min to get through 4 cars
Monica Daletski
Stale, lukewarm fries. Lukewarm burger. 0/10 do not recommend. Will never go back.
The man taking and fulfilling drive thru orders today was super friendly and kind. He had a fun personality and even offered us a free refill since we downed half our drink as soon as we got it. I would for sure give him a shout out if I knew his name. Definitely coming back here.
Service: 5
Donna Kowske
Although the wait was long, food was delicious. We especially liked Lee. He worked so hard and was so pleasant. Although we got a dbl cheeseburger without bacon but requestedbacon, his hard work and positive attitude warmed our hearts. He's manager material. And please get more help. These young adults deserve more help. It's not fair they must work so hard. Thank u again Lee, u made the wait worth the wait!
Atmosphere: 1
Food: 5
Service: 5
Craig C
The late night workers are great and get everything out quickly.
Atmosphere: 5
Food: 5
Service: 5
Ava Tuft
This Wendy’s is the grossest Wendy’s I’ve ever been in. Sticky floor, splatters on the wall, syrup all over the soda machine, unwiped surfaces. I could go on.
The staff is a bit rude, but it seems they have a severe lack of staff, so that could be the reason for all these issues.
The location would be better off closed or drive through only.
Careless staff. Giggling behind the counter. Not helping customers. And the entire area behind the counter, all food areas were filthy and dirty. I walked out
Atmosphere: 1
Food: 1
Service: 1
Went here in the morning and got breakfast... went to scan my receipt to earn reward points and it told me I had to wait 24 hours to redeem points bc it can only be done every 24hours. It had been more than 24hours since my last visit. I suspect an employee scanned my receipt with their phone bc it was not handed to me with my card but put in my bag after my card was swiped for payment. I tried calling customer service and they were not help at all. Someone on staff in the morning is commiting FRAUD and THEFT and need to be held accountable. How many customers have they done this to?
I always have a good experience with the workers here, they are some of the nicest customer service personnel I have encountered. The other night I went through the drive thru for a pickup order and Noah helped me out, giving me a leftover coupon and being super kind overall. I felt bad because he gave me a receipt for a survey that I have since misplaced, but keep up the good work! The chicken nuggets were also great and they made my fries fresh.
Atmosphere: 3
Food: 4
Service: 5
Sunday the 21st. Only 3 employees show up to work. Wait times are ridiculous. Around 30 min to get food. I have only been to this location several times and have never seen it this bad.
Atmosphere: 1
Food: 3
Service: 1
Took over 20 minutes to get an order of chicken nuggets. At 2 in the afternoon. There was only 2 cars in front of us in the drive through.
This is the only Wendy’s where regardless if it’s busy it will take 20 minutes for you to order and receive your food
Atmosphere: 2
Food: 4
Service: 2
Some customer service in English would be nice. I don't speak Spanish. Thank you
Atmosphere: 1
Service: 1
Wonderful people and service! Food was hot/cold, quick & very tasty 😋 🤗
Atmosphere: 5
Food: 5
Service: 5
Way too slow took 45 min to get through 4 cars
Stale, lukewarm fries. Lukewarm burger.
0/10 do not recommend. Will never go back.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
The man taking and fulfilling drive thru orders today was super friendly and kind. He had a fun personality and even offered us a free refill since we downed half our drink as soon as we got it. I would for sure give him a shout out if I knew his name. Definitely coming back here.
Service: 5
Although the wait was long, food was delicious. We especially liked Lee. He worked so hard and was so pleasant. Although we got a dbl cheeseburger without bacon but requestedbacon, his hard work and positive attitude warmed our hearts. He's manager material. And please get more help. These young adults deserve more help. It's not fair they must work so hard. Thank u again Lee, u made the wait worth the wait!
Atmosphere: 1
Food: 5
Service: 5
The late night workers are great and get everything out quickly.
Atmosphere: 5
Food: 5
Service: 5
This Wendy’s is the grossest Wendy’s I’ve ever been in. Sticky floor, splatters on the wall, syrup all over the soda machine, unwiped surfaces. I could go on.
The staff is a bit rude, but it seems they have a severe lack of staff, so that could be the reason for all these issues.
The location would be better off closed or drive through only.
Atmosphere: 1
Food: 3
Service: 1
Food cold and did not pick up the phone
Food: 3
Service: 4
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