Don’t order delivery from here! This location had no idea how to own the food chains branding. They are never freaky fast! Every time I have ordered delivery it’s like 40+ minutes. Waunakee is a small community and it’s mind blowing how they take this long! I don’t often leave reviews, but this location is AWFUL!! Don’t order delivery, and probably best to just avoid all together. The teenagers working there are also clearly spoiled and privileged with no idea how to behave in the real world or provide good customer service.
Atmosphere: 2
Food: 3
Service: 1
whispree Griff
I had a great experience at this store the other night and wanted to leave a review telling people about it. I made a fairly large order of sandwiches and received a phone call that they had run out of bread but that they were making some more. Thing is I know they could have just cancelled my order and moved on with the night but instead went above and beyond by giving me a call and asking me how I wanted to handle the order. I decided to wait for the bread and was very glad I did seeing as these were the best Jimmy john's sandwiches I've ever had. So thank you to the young man that went out of his way to make sure I got my dinner and I highly recommend this Jimmy john's!!
Food: 5
Service: 5
B Drayt
Freaky Slow should be their motto. I’m currently writing this as I sit here. I ordered online roughly 30 minutes ago for pickup, and three people have come in and left with their orders since I’ve been sitting here. Three cars in the drive thru apparently constitutes “busy”…
Atmosphere: 4
Food: 4
Service: 2
Josh Hallman
Tip hustling business. I had never been asked to tip at Subway, why does JJ?
Atmosphere: 1
Food: 1
Service: 4
Candi Clark
I order a sub and only one piece of meat and cheese with lot lettuce and tomatoes,it was reported to manager so when I went to get my free sandwich with my phone number the the skinny guy work the counter are very racist with only one black work there.....bad business ?
Atmosphere: 1
Food: 1
Service: 1
HookedOnGAMING
Workers were great, helpful and funny. Amazing food highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Amie Goblirsch
Standard Jimmy John location - clean place, good and competent staff
Atmosphere: 5
Food: 5
Service: 5
Tammy Schuman
I order a party pack for the guys, they said it was good. When I got to there to pick it up a ordered a unwich, which I have had many times, this was by far the worst put together unwich in history!! The turkey was seemed shredded, and there was a glob of avocado in the center. Even keeping it wrapped in paper, it just fell apart:( Disappointing!! Just subs on bread from now on at Jimmy Johns!!
Atmosphere: 5
Food: 3
Service: 5
wildleather
Asked, even said please. For no tomato. Got home, opened sub and yes it had tomato. How to explain, don’t understand basic english, can’t comprehend a simple request, could care less about a costumer, is preoccupied with solving the existential quandary of naval fuzz. I know it’s hard for business owners to find breathing help, but c’mon man. NO FREAKING TOMATO.Dietary restrictions: Allergic to tomatoes
Atmosphere: 4
Food: 1
Service: 1
John Davies
Quick stop to grab snacks for a picnic. It was the usual. This store is busy.
the best workers i would come here everyday if i could!!!
Stephanie Phillips
So nice to go into a business where people actually enjoy working at their job! Kids that were running the shop were very pleasant and well mannered. Restaurant was very clean. I customized my sandwich and noticed one of the many items I added was left out. Not a big deal because I added a lot, they were in the middle of a lunch rush and we are only human so mistakes happen but I politely mentioned it to them and they dropped everything they were doing to make it right for me. Excellent customer service! 10 out of 10 would highly recommend Waunakee Jimmy John's.
Don’t order delivery from here! This location had no idea how to own the food chains branding. They are never freaky fast! Every time I have ordered delivery it’s like 40+ minutes. Waunakee is a small community and it’s mind blowing how they take this long! I don’t often leave reviews, but this location is AWFUL!! Don’t order delivery, and probably best to just avoid all together. The teenagers working there are also clearly spoiled and privileged with no idea how to behave in the real world or provide good customer service.
Atmosphere: 2
Food: 3
Service: 1
I had a great experience at this store the other night and wanted to leave a review telling people about it. I made a fairly large order of sandwiches and received a phone call that they had run out of bread but that they were making some more. Thing is I know they could have just cancelled my order and moved on with the night but instead went above and beyond by giving me a call and asking me how I wanted to handle the order. I decided to wait for the bread and was very glad I did seeing as these were the best Jimmy john's sandwiches I've ever had. So thank you to the young man that went out of his way to make sure I got my dinner and I highly recommend this Jimmy john's!!
Food: 5
Service: 5
Freaky Slow should be their motto. I’m currently writing this as I sit here. I ordered online roughly 30 minutes ago for pickup, and three people have come in and left with their orders since I’ve been sitting here. Three cars in the drive thru apparently constitutes “busy”…
Atmosphere: 4
Food: 4
Service: 2
Tip hustling business. I had never been asked to tip at Subway, why does JJ?
Atmosphere: 1
Food: 1
Service: 4
I order a sub and only one piece of meat and cheese with lot lettuce and tomatoes,it was reported to manager so when I went to get my free sandwich with my phone number the the skinny guy work the counter are very racist with only one black work there.....bad business ?
Atmosphere: 1
Food: 1
Service: 1
Workers were great, helpful and funny. Amazing food highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Standard Jimmy John location - clean place, good and competent staff
Atmosphere: 5
Food: 5
Service: 5
I order a party pack for the guys, they said it was good. When I got to there to pick it up a ordered a unwich, which I have had many times, this was by far the worst put together unwich in history!! The turkey was seemed shredded, and there was a glob of avocado in the center. Even keeping it wrapped in paper, it just fell apart:( Disappointing!! Just subs on bread from now on at Jimmy Johns!!
Atmosphere: 5
Food: 3
Service: 5
Asked, even said please. For no tomato. Got home, opened sub and yes it had tomato. How to explain, don’t understand basic english, can’t comprehend a simple request, could care less about a costumer, is preoccupied with solving the existential quandary of naval fuzz. I know it’s hard for business owners to find breathing help, but c’mon man. NO FREAKING TOMATO.Dietary restrictions: Allergic to tomatoes
Atmosphere: 4
Food: 1
Service: 1
Quick stop to grab snacks for a picnic. It was the usual. This store is busy.
Food: 4
Service: 5
Restaurantji Recommends
Best JJ's in the Madison Area.
Atmosphere: 5
Food: 5
Service: 5
THIS PLACE IS HOME
Super fast, clean and convenient
the best workers i would come here everyday if i could!!!
So nice to go into a business where people actually enjoy working at their job! Kids that were running the shop were very pleasant and well mannered. Restaurant was very clean. I customized my sandwich and noticed one of the many items I added was left out. Not a big deal because I added a lot, they were in the middle of a lunch rush and we are only human so mistakes happen but I politely mentioned it to them and they dropped everything they were doing to make it right for me. Excellent customer service! 10 out of 10 would highly recommend Waunakee Jimmy John's.