The individual who took my order and payment was completely drunk. Food was cold, and the service was slow.
I know help is hard to find, but holy wow...
Tanya Barron
Manager Day is very customer and team oriented person. Great man!!
Atmosphere: 5
Food: 5
Service: 5
HRN
Left me sit there for 5 minutes without taking my order with NO CARS IN FRONT OF ME. When I finally said eff this I'm going to McDonald's some lady had the AUDACITY to scream at me out the window as I left. IDK where the owner is, but they better get their stuff together and she this miserable excuse of a franchise.
George Lampere
We were very impressed with the girl at the cash register. She really took and charge and made sure everything was cleaned up before closing. The restaurant was very clean and well.
Atmosphere: 5
Food: 5
Service: 5
Diane Genge
Took my grandson to waupaca BK drive up and had the worst meal ever. Everything was stone cold. $16 went in the garbage. I'm thinking that's where our food came from. Worker was rude and very obvious he didn't want our order. Will never ever go back. Calling corporate on Monday. This order never should have gone out. No wonder we were the only ones there.
Recommended dishes: Hamburger
Beanie Hailstorm
I've only gone through the drive through so I can't rate the atmosphere, and I've only gotten the Impossible Whopper. It's made fresh every single time, yes that means you have to wait longer but what's a couple extra minutes for a fresh meal? I've been 6 times at the time of this review and only one time was there a mistake with a new employee being trained. I was told my sandwich was being remade and it was a longer wait-- I appreciate the communication! The employees here have been nothing but friendly to me and I can't even imagine what kind of horrible people these 1 star reviewers must be to have the kind of experiences they describe. Dont come here if you're in a hurry, or a jerk. Otherwise I'm sure you'll have a good experience!
Vegetarian options: Impossible whopper and an assortment of deep fried sides
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Angie's Junglehouse
Place was empty but the food was sitting under the heat lamp... Overall flavorless. Not impressed. The staff was super nice tho.
Atmosphere: 2
Food: 1
Service: 5
Charla Menard
Cleanest Burger King I have ever been to, it was spotless. Staff was friendly and attentive. You can tell the manager works hard at keeping this store together. Food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Nicole Lepak
Tuesday July 2 at 8 am we went to the drive thru to order breakfast and the guy was so rude. He should not be working customer service and we left because he couldn’t get our order right after 3 tries and I wasn’t going to pay for food that was wrong. I’m very disappointed! He acted like it was my fault he couldn’t push the correct buttons. I will be calling corporate.
Service: 1
Debbie Fahser
Waupaca Burger King manager Erin was extremely rude. One of the top bun of the hamburger had a big black mark on the top of it. When I brought it up to the manager she yelled at me in front of customers and you could hear her in the back of the restaurant. She never apologized for the looks of the bun. She came to our table with another sandwich and continued to raise her voice and when we said that we are going to call corporate she said call corporate that she is the manager and her husband is the GM of the place. All she said was they didn't drop the bun and the mark came off of the belt no apologies, just yelling at us. Needless to say that we threw away that burger and left and will never return.
I waited 10 mins in the drive through before they even took my order wit no one in line just told me hold up for 10 mins then I place my order they tell me pull around front and wait another 10 mins then I get my order get home and it’s wrong , cold and missing two burgers lol can’t even make this up don’t stop there at all!!
Atmosphere: 1
Food: 1
Service: 1
Jenna Kaminske Wade
More than half of my order was incorrect. Ordered a honey mustard wrap- got some other nasty wrap. And ordered two double cheeseburgers and got 2 singles. Crazy they can’t even get half your order correct, make you park and wait, and you get home to realize that everything is wrong and have to go back.
Atmosphere: 1
Food: 1
Service: 1
Collin Tyson
Got banned from entry by the crew of black people because i called them to ask a question, I apparently didn’t say a heartfelt enough goodbye, as i was told i ‘hung up in the GMs face’ . Consistently would knowingly give me half of an order, nobody checks it and the cooks are incompetent. Almost every single person that works there and has in the past have been the trashiest people of waupaca. Scummy. Normal people could never stand working with such people . That’s why they all concentrate at BK
Atmosphere: 1
Food: 1
Service: 1
Jacob Ewald
Wait.in line in drive through for 12 minutes behind just one car and then wait 4 minutes. For no one to take our order.
Kenneth Goodwin
The man was extremely friendly and polite the food how ever was terrible the orings were fresh but not cooked right the chicken wraps were meh and the frys were very old I spent 25 dollars for nothing even the whopper was not great I will be goin to Culver's because they are the best fast food joint in Waupaca I think bk needs to be replaced with a Popeyes or KFC or chick fill lay sorry bk you lost your touch I miss the 90s version of you taa taa
The individual who took my order and payment was completely drunk. Food was cold, and the service was slow.
I know help is hard to find, but holy wow...
Manager Day is very customer and team oriented person. Great man!!
Atmosphere: 5
Food: 5
Service: 5
Left me sit there for 5 minutes without taking my order with NO CARS IN FRONT OF ME. When I finally said eff this I'm going to McDonald's some lady had the AUDACITY to scream at me out the window as I left. IDK where the owner is, but they better get their stuff together and she this miserable excuse of a franchise.
We were very impressed with the girl at the cash register. She really took and charge and made sure everything was cleaned up before closing. The restaurant was very clean and well.
Atmosphere: 5
Food: 5
Service: 5
Took my grandson to waupaca BK drive up and had the worst meal ever. Everything was stone cold. $16 went in the garbage. I'm thinking that's where our food came from. Worker was rude and very obvious he didn't want our order. Will never ever go back. Calling corporate on Monday. This order never should have gone out. No wonder we were the only ones there.
Recommended dishes: Hamburger
I've only gone through the drive through so I can't rate the atmosphere, and I've only gotten the Impossible Whopper. It's made fresh every single time, yes that means you have to wait longer but what's a couple extra minutes for a fresh meal? I've been 6 times at the time of this review and only one time was there a mistake with a new employee being trained. I was told my sandwich was being remade and it was a longer wait-- I appreciate the communication! The employees here have been nothing but friendly to me and I can't even imagine what kind of horrible people these 1 star reviewers must be to have the kind of experiences they describe. Dont come here if you're in a hurry, or a jerk. Otherwise I'm sure you'll have a good experience!
Vegetarian options: Impossible whopper and an assortment of deep fried sides
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Place was empty but the food was sitting under the heat lamp... Overall flavorless. Not impressed. The staff was super nice tho.
Atmosphere: 2
Food: 1
Service: 5
Cleanest Burger King I have ever been to, it was spotless. Staff was friendly and attentive. You can tell the manager works hard at keeping this store together. Food was fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5
Tuesday July 2 at 8 am we went to the drive thru to order breakfast and the guy was so rude. He should not be working customer service and we left because he couldn’t get our order right after 3 tries and I wasn’t going to pay for food that was wrong. I’m very disappointed! He acted like it was my fault he couldn’t push the correct buttons. I will be calling corporate.
Service: 1
Waupaca Burger King manager Erin was extremely rude. One of the top bun of the hamburger had a big black mark on the top of it. When I brought it up to the manager she yelled at me in front of customers and you could hear her in the back of the restaurant. She never apologized for the looks of the bun. She came to our table with another sandwich and continued to raise her voice and when we said that we are going to call corporate she said call corporate that she is the manager and her husband is the GM of the place. All she said was they didn't drop the bun and the mark came off of the belt no apologies, just yelling at us. Needless to say that we threw away that burger and left and will never return.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I waited 10 mins in the drive through before they even took my order wit no one in line just told me hold up for 10 mins then I place my order they tell me pull around front and wait another 10 mins then I get my order get home and it’s wrong , cold and missing two burgers lol can’t even make this up don’t stop there at all!!
Atmosphere: 1
Food: 1
Service: 1
More than half of my order was incorrect. Ordered a honey mustard wrap- got some other nasty wrap. And ordered two double cheeseburgers and got 2 singles. Crazy they can’t even get half your order correct, make you park and wait, and you get home to realize that everything is wrong and have to go back.
Atmosphere: 1
Food: 1
Service: 1
Got banned from entry by the crew of black people because i called them to ask a question, I apparently didn’t say a heartfelt enough goodbye, as i was told i ‘hung up in the GMs face’ . Consistently would knowingly give me half of an order, nobody checks it and the cooks are incompetent. Almost every single person that works there and has in the past have been the trashiest people of waupaca. Scummy. Normal people could never stand working with such people . That’s why they all concentrate at BK
Atmosphere: 1
Food: 1
Service: 1
Wait.in line in drive through for 12 minutes behind just one car and then wait 4 minutes. For no one to take our order.
The man was extremely friendly and polite the food how ever was terrible the orings were fresh but not cooked right the chicken wraps were meh and the frys were very old I spent 25 dollars for nothing even the whopper was not great I will be goin to Culver's because they are the best fast food joint in Waupaca I think bk needs to be replaced with a Popeyes or KFC or chick fill lay sorry bk you lost your touch I miss the 90s version of you taa taa
Atmosphere: 5
Food: 1
Service: 5
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