Marshall's customer service skills were excellent. We actually haven't had that great of service from anywhere in a LONG time. Give Marshall a raise please. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Derrick Simon
The wait time here is longer than any other fast food restaurant I've been to.
Atmosphere: 3
Food: 5
Service: 1
Jeanette Howard
This Culver’s needs attention. The tables, floors and counters are dirty. We had to walk around to find a table that isn’t too messy, but ended up asking for a cloth to clean a table. The gal wiped down our table, leaving it wet and bypassed all the tables around us that were also filthy. I have pictures to back this up!
The service was slow. 18 minutes for 2 kids meals. We watched the guy taking the meals out to the drive-thru vehicles… He walked so slow… no urgency. Saw one driver have to get out of his truck to correct the order.
I’ve been to such better Culver’s. Please do better at this one.
On a positive note… there was one young man who was almost running to get meals out to people. He was doing an awesome job.
Atmosphere: 1
Food: 3
Service: 2
Rebecca “Becky” Guden- Laska
This restaurant seems to be going backwards again. We’ve been there three times in the last month, Three times ago I had to go up and get my own food and it was sitting on the counter and they even made comments that needs to go well it’s probably dead food. It’s been sitting there for a bit. Then I had to go up Again because they were waiting on fries and I had to go up the third time because they didn’t bring me the fries and all in total it took us over 45 minutes to get our entire order. The second time it was a very long wait time also not really busy, but not really slow. Than the third time all we got was two ice cream creams and one kids meal 35 minute wait. And there was not too busy. More or less three of the same experiences and less than a month, we would rather drive to Rothchild or over to Bridge Street because this location in red Mountain is up and down constantly, and there hasn’t been any consistency since they’ve opened. Very disappointed… highly recommend driving a little bit further down the road and going to a different location
Atmosphere: 3
Food: 3
Service: 1
Lori Hanson
Always great burgers and always hot food
Atmosphere: 5
Food: 5
Service: 5
Steven Cook
Good for Fast food, burger patty very thin, good flavor.
Atmosphere: 4
Food: 3
Service: 5
Heidi Vicente
Did not go inside. Ordered cheese curds. They didn't disappoint.
Atmosphere: 1
Food: 5
Service: 4
Derek Lemerande
Out of the few times I have been at this location my order has been messed up everytime. Im always missing something or recieve the wrong items. Its very frustrating because on average we wait in the drive thru for 20 minutes or more to only find out our food is not correct. Its good food if you receive it. I dont recommend this location if your in a time crunch or want your order to be correct. If you do decide to go through the drive thru, make sure to check your bags before you drive away!
stef gold
Wonderful, as always
Atmosphere: 5
Food: 5
Service: 5
Nevin Hvarre
Every item in order was wrong even when i clarified before completing order
What can I say about Culvers, always great food and great service .
Atmosphere: 5
Food: 5
Service: 5
Ullsperger Family
Always good
Atmosphere: 5
Food: 5
Service: 5
Linda Sonnentag
Hubby just brought home order without checking, and honestly, shouldn't have to. Ordered a CRISPY chicken sandwich along with other items. Got a rubbery GRILLED chicken sandwich instead. Even repeated it back, but still couldn't get it right.
Maxwell Wisnefske
Every culvers gets a 5.
Atmosphere: 5
Food: 5
Service: 3
willie woger
If you have to get your culvers fix, you should plan on at least a half hour in the drive through (not an exaggeration). I honestly dont know why it takes this specific location so long to make a milkshake or concrete mixer. There have been several occasions where ive gone inside for a refund and left and right about the time i forget the frustration of the experience, i come back and al reminded of why i usually don't come here.
Marshall's customer service skills were excellent. We actually haven't had that great of service from anywhere in a LONG time. Give Marshall a raise please. Thank you!
Atmosphere: 5
Food: 5
Service: 5
The wait time here is longer than any other fast food restaurant I've been to.
Atmosphere: 3
Food: 5
Service: 1
This Culver’s needs attention. The tables, floors and counters are dirty. We had to walk around to find a table that isn’t too messy, but ended up asking for a cloth to clean a table. The gal wiped down our table, leaving it wet and bypassed all the tables around us that were also filthy. I have pictures to back this up!
The service was slow. 18 minutes for 2 kids meals. We watched the guy taking the meals out to the drive-thru vehicles… He walked so slow… no urgency. Saw one driver have to get out of his truck to correct the order.
I’ve been to such better Culver’s. Please do better at this one.
On a positive note… there was one young man who was almost running to get meals out to people. He was doing an awesome job.
Atmosphere: 1
Food: 3
Service: 2
This restaurant seems to be going backwards again. We’ve been there three times in the last month, Three times ago I had to go up and get my own food and it was sitting on the counter and they even made comments that needs to go well it’s probably dead food. It’s been sitting there for a bit. Then I had to go up Again because they were waiting on fries and I had to go up the third time because they didn’t bring me the fries and all in total it took us over 45 minutes to get our entire order. The second time it was a very long wait time also not really busy, but not really slow. Than the third time all we got was two ice cream creams and one kids meal 35 minute wait. And there was not too busy. More or less three of the same experiences and less than a month, we would rather drive to Rothchild or over to Bridge Street because this location in red Mountain is up and down constantly, and there hasn’t been any consistency since they’ve opened. Very disappointed… highly recommend driving a little bit further down the road and going to a different location
Atmosphere: 3
Food: 3
Service: 1
Always great burgers and always hot food
Atmosphere: 5
Food: 5
Service: 5
Good for Fast food, burger patty very thin, good flavor.
Atmosphere: 4
Food: 3
Service: 5
Did not go inside. Ordered cheese curds. They didn't disappoint.
Atmosphere: 1
Food: 5
Service: 4
Out of the few times I have been at this location my order has been messed up everytime. Im always missing something or recieve the wrong items. Its very frustrating because on average we wait in the drive thru for 20 minutes or more to only find out our food is not correct. Its good food if you receive it. I dont recommend this location if your in a time crunch or want your order to be correct. If you do decide to go through the drive thru, make sure to check your bags before you drive away!
Wonderful, as always
Atmosphere: 5
Food: 5
Service: 5
Every item in order was wrong even when i clarified before completing order
Restaurantji Recommends
What can I say about Culvers, always great food and great service .
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Hubby just brought home order without checking, and honestly, shouldn't have to. Ordered a CRISPY chicken sandwich along with other items. Got a rubbery GRILLED chicken sandwich instead. Even repeated it back, but still couldn't get it right.
Every culvers gets a 5.
Atmosphere: 5
Food: 5
Service: 3
If you have to get your culvers fix, you should plan on at least a half hour in the drive through (not an exaggeration). I honestly dont know why it takes this specific location so long to make a milkshake or concrete mixer. There have been several occasions where ive gone inside for a refund and left and right about the time i forget the frustration of the experience, i come back and al reminded of why i usually don't come here.
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