McDonald's

2002 Stewart Ave, Wausau
(715) 845-8070

Recent Reviews

Irene Mydy

Very friendly service.

Atmosphere: 5

Food: 4

Service: 5

Kurt Officer

Great cheeseburgers and French fries. Good service every

Atmosphere: 5

Food: 5

Service: 5

Heather Burke

We waited probably 15 minutes in the drive thru for a happy meal with a happy fry that's less than half full and the guy taking orders was terrible. Terrible service. Terrible experience. Awful.

Atmosphere: 1

Food: 1

Service: 1

Mark Spear

Screwed up the order. Asked for no special sauce on big Mac. Got the sauce! Wife not happy!

Atmosphere: 3

Food: 3

Service: 3

Neil Niemeyer

The toilet paper thing has been broken for several months. I talked to the manager about it and it has not been fixed!! The front is broken off and toilet paper hard to get off. Wouldn’t be hard to get a new one!!

August Genz

Mcmoney

Chris Szeklinski

McDonald's is almost always consistent in their food, pretty good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries

Grace Krenz

We were the only ones in the drive thru and had to wait 10 min for the fries. They forgot my tomatoes on my deluxe chicken sandwich and tasted dry.

Food: 2

Service: 2

Kathy Goodin

Very clean, but judging by the inside at lunchtime, it is not going well with all of the serving yourself ordering. I would have used the drive up only, but they didn't get my order right, and I had to come back inside.

Atmosphere: 2

Food: 3

Service: 3

mike tall

Disgusting

Atmosphere: 1

Food: 1

Service: 1

Kalia Pesola

Food is fine for the most part but every time I try to order my food ahead of time. And give them time to get my food ready. By the time I show up it’s not even prepped. I give them at least 15 minutes to get it ready. Why is it NEVER ready by the time I show up? It’s a fast food place. This food should be made QUICKLY!

Atmosphere: 3

Food: 3

Service: 1

Helen Pagenkopf

The staff was very friendly and the store was very clean. The bathroom was also very clean.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Mcmuffin

Doisen Wadzinski

I've worked for McDonalds for a few years. This place's quality was very terrible. They had the fry station tore down way too early. They had fry baskets down when I got there, they were done cooking by the time my order was placed. I watched as my fries were not only overcooked as per McDonald standard but not put under the heat lamp, my fries sat there, and I watched as my fries expired, not under the heat lamp, but actually out of the frier just sitting where baskets go. I then watched the GM of the place take those fries, throw them on the serving tray and proceed to not salt the fries at all and then proceeded to short me on the quantity. These are supposed to be weighed portions.It took well over 10 minutes to get cold, not salted fries and a double quarter pounder.I saw one employee give too much fries in a meal and your shift manager shorting another person's meal.I could care less about waiting, I would rather get delicious, hot and fresh food that's cooked to order, rather than paying a ridiculous amount of money to have my money not go into quality.McDonalds is not that hard. I have run an entire store with 2 people. I expect better out of someone who is management.I also expect better out of the regional manager. The McDonald's in this area need some change. I've seen a decline in customer service, management and especially cleanliness.Now I walked in a few times and there is a shorter black gentleman that has great customer service skills and was knowledgeable, accurate and quick to help when I walked in.I get you guys are a busy drive thru store, but your in store customers still matter. Maybe invest in a door alarm that way you know when people are walking in when you don't have a designated counter person. Or do what a manager should have been doing, delegating tasks and running the point position. There were 2 managers present this night and I still got messed up food.People also don't like dealing with the computers. I'd rather talk to an employee to take my order. Or have someone greet me as I'm walking in about to spend a fortune on a burger and some fries that I could have made better myself, literally.

Atmosphere: 1

Food: 1

Service: 1

Erika Pierce

First off, let me say that I am completely at home. Being a customer service representative and someone who's worked at McDonald's and then the fast food industry to walk inv and place my order and be told by someone younger than me who is not old enough to even be a father that I need to keep my children in check and make sure they. Don't make a mess because it's annoying to clean it up is outrageous. I come to your establishment to eat and feed my children. Not to be told how to take care of them. I am completely appalled that the management in this facility will allow their employees to talk to their customers in such manner. I will not be returning to this facility ever again

Atmosphere: 1

Food: 5

Service: 1

nick moeller

Pretty cool they had a actual couch in there but when i ordered my big Mac meal with extra cheese and a extra patty they forgot both. How ever, when it was mentioned to them it only took another min or two before they had the problem

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: French Fries, Happy Meal

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