Thank goodness I actually went in to get my mobile order and a co-worker decided to order food. My potatoes were old and hard. My coworker had to wait 20 minutes to get his food. I ordered no ice in my drink and I got ice. There were people still waiting for their order that ordered before coworker and coworker got his 1st. The lady did apologize for the wait but still.
Atmosphere: 1
Food: 1
Service: 1
Chad “Sage” Hemenway
25 minutes in drive thru
Atmosphere: 1
Food: 2
Service: 1
Paul Verstegen
The slowest service I've ever had. We ordered 4 items and waited for 30 minutes at a dirty table. If I could have cancelled my order and left, I would have.
Atmosphere: 1
Food: 3
Service: 1
Klaudius Oliger
I love it here and I really enjoy the diversity. I am a big fan of the food, and the ethnic diversity. I would absolutely recommend this place for the ethnic diversity and I love that it's ethnic and enriched.
Atmosphere: 5
Food: 5
Service: 5
Jessie
I went and got a 7$ lux cravings box(comes with chips and cheese) , grilled cheese burrito, nacho fries (comes with cheese) , and dipping burritos (comes with sauce).. to my knowledge 3 items come with dipping sauce!! Cheese or otherwise!!! We got one cheese for our 3 items AND the nacho fries were OLD - (stiff to the touch and not hot whatsoever!!) 21$ of food, and only half of it was edible- SUPER DISAPPOINTED 😠
Atmosphere: 1
Food: 1
Service: 1
Ellen Bennett
Workers rather talk and bullshit around then take care of orders for dashers that have been waiting for half an hour. Time to evaluate your workers here.
Atmosphere: 3
Service: 1
jon Doe
Long waits, short staffed and not so friendly. I don't believe employees should be to blame. I would pass on this location.
Michael Eldridge
Incredible staff who are working as hard as they can to help way too many customers at once.
Why don't you help out and hire enough staff to run the store?
Mobile order said it would be ready at 1:26. I'm writing this review while I wait, it is currently 1:45. Don't give an expected pick up time if you do not have the employees to meet that pick up time. HIRE MORE PEOPLE. Can't hire people? PAY THEM MORE MONEY. it's not rocket science.
Again. The Staff is incredible. But wait times are too long to be considered "Fast Food".
Atmosphere: 1
Food: 5
Service: 4
Jen Perkins
Ordered 2 cheesy gordita crunches. Swap for steak. They gave me broken shells, no sauce, and no cheese . Wish I could give negative reviews this was at the rib mountain location
Gotta be a staffing issue. Frequent long waits (20+ mins) even if you use the app ahead of time. Food is good, staff seem nice. Dunno… I roll with it, but it’s odd to frequently have a lobby full of a dozen+ other people standing around just waiting for their food.
Megan Rogers
What I ordered and what I got. They forgot the side taco, which I would have just let go, but then I open it up and it looks like this.
Food: 1
Courtney Guerrero
i spent 15 minutes waiting at the speaker just for my order to be taken. proceeded to wait another 5 minutes at the window. my nacho fries had hardly any seasoning and there was barely any cheese sauce. i ordered a cheesy gordita crunch and got it with a doritos locos taco instead of a regular hard shell. also ordered 2 burritos with no creamy jalapeño sauce and they came with the sauce
Atmosphere: 1
Food: 1
Service: 1
Jerom Rodner
They need to fire the whole crew that works there. There was one car at the drive-thru window. As I pull up to the ordering menu board, they told me it was going to be a 20-minute wait before I can even order anything. Who the hell would sit at the drive thru menu board and wait 20 minutes to order. I drove off and went to Culver's next door. A week prior I what's sitting in the Drive-Thru after I ordered, for 15 minutes. Only two cars in front. Again I drove off and went somewhere else. Never going there again.
Incredibly slow.
Atmosphere: 2
Food: 2
Service: 1
Thank goodness I actually went in to get my mobile order and a co-worker decided to order food. My potatoes were old and hard. My coworker had to wait 20 minutes to get his food. I ordered no ice in my drink and I got ice. There were people still waiting for their order that ordered before coworker and coworker got his 1st. The lady did apologize for the wait but still.
Atmosphere: 1
Food: 1
Service: 1
25 minutes in drive thru
Atmosphere: 1
Food: 2
Service: 1
The slowest service I've ever had. We ordered 4 items and waited for 30 minutes at a dirty table. If I could have cancelled my order and left, I would have.
Atmosphere: 1
Food: 3
Service: 1
I love it here and I really enjoy the diversity. I am a big fan of the food, and the ethnic diversity. I would absolutely recommend this place for the ethnic diversity and I love that it's ethnic and enriched.
Atmosphere: 5
Food: 5
Service: 5
I went and got a 7$ lux cravings box(comes with chips and cheese) , grilled cheese burrito, nacho fries (comes with cheese) , and dipping burritos (comes with sauce).. to my knowledge 3 items come with dipping sauce!! Cheese or otherwise!!! We got one cheese for our 3 items AND the nacho fries were OLD - (stiff to the touch and not hot whatsoever!!) 21$ of food, and only half of it was edible- SUPER DISAPPOINTED 😠
Atmosphere: 1
Food: 1
Service: 1
Workers rather talk and bullshit around then take care of orders for dashers that have been waiting for half an hour. Time to evaluate your workers here.
Atmosphere: 3
Service: 1
Long waits, short staffed and not so friendly. I don't believe employees should be to blame. I would pass on this location.
Incredible staff who are working as hard as they can to help way too many customers at once.
Why don't you help out and hire enough staff to run the store?
Mobile order said it would be ready at 1:26. I'm writing this review while I wait, it is currently 1:45.
Don't give an expected pick up time if you do not have the employees to meet that pick up time. HIRE MORE PEOPLE. Can't hire people? PAY THEM MORE MONEY. it's not rocket science.
Again. The Staff is incredible. But wait times are too long to be considered "Fast Food".
Atmosphere: 1
Food: 5
Service: 4
Ordered 2 cheesy gordita crunches. Swap for steak. They gave me broken shells, no sauce, and no cheese . Wish I could give negative reviews this was at the rib mountain location
Restaurantji Recommends
Gotta be a staffing issue. Frequent long waits (20+ mins) even if you use the app ahead of time. Food is good, staff seem nice. Dunno… I roll with it, but it’s odd to frequently have a lobby full of a dozen+ other people standing around just waiting for their food.
What I ordered and what I got. They forgot the side taco, which I would have just let go, but then I open it up and it looks like this.
Food: 1
i spent 15 minutes waiting at the speaker just for my order to be taken. proceeded to wait another 5 minutes at the window. my nacho fries had hardly any seasoning and there was barely any cheese sauce. i ordered a cheesy gordita crunch and got it with a doritos locos taco instead of a regular hard shell. also ordered 2 burritos with no creamy jalapeño sauce and they came with the sauce
Atmosphere: 1
Food: 1
Service: 1
They need to fire the whole crew that works there. There was one car at the drive-thru window. As I pull up to the ordering menu board, they told me it was going to be a 20-minute wait before I can even order anything. Who the hell would sit at the drive thru menu board and wait 20 minutes to order. I drove off and went to Culver's next door.
A week prior I what's sitting in the Drive-Thru after I ordered, for 15 minutes. Only two cars in front. Again I drove off and went somewhere else. Never going there again.
Service: 1
K8nd people that work there. Great service...
Atmosphere: 4
Food: 4
Service: 4
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