This place has really gone downhill. I haven’t been in a couple of years, but we took my 7 year old son midday today and it was very disappointing. We met up with relatives as they were finishing eating, we asked if we could sit near them and we were told no. I asked the lady who was sitting on her phone not making eye contact, why not and they said because of the waitress rotation. I understand a rotation for servers, but walking 15 more feet is apparently way too much to ask.The relatives we met up with stated the food was very slow and the food was not great. It seems ill prepared.The only good part was playing some games with my son. Many games were out of order or would eat your credits and not work. No one was around to ask for a refund so we went to leave.On the way out we used the restroom and we could barely walk with how sticky the men’s room was. It was absolutely disgusting.We will not be coming back.
Atmosphere: 2
Food: 3
Service: 1
Kyle T.
Best suited for adults and teens. Games are ok. Very expensive to play arcade games.
Atmosphere: 4
Service: 4
Clinton Turner
Machines ate some credits without working but I didn't try to get it refunded (I'm sure they would have), one of the bartenders was not appropriately dressed for a family center, the food was mediocre.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Philly Cheesesteak
Porsche Williams
Waited 30 minutes for bartender to even acknowledge our presence, despite there were only four couples at the bar. One of the managers were licking her fingers prior to her, bringing us our food. And she took our pickles despite them being half full we had to request them back. The bartender only checked in three times within three hours and eight minutes and twice it was due to her being flagged down by us. two couples had to move to get service from the end of the bar and when they asked her about the bad service, she said it was because she gives bad service to the last four seats at the end of the bar and if they wanted good service they needed to move to the front, or the middle of the bar, of which they did, and they still had poor service, everyone was complaining. We were in the fifth and six seats and we still had a horrible service, the worst we’ve ever had in our lives, no exaggeration. Two other couples also had to move and the third couple that was there during the night never even got to order food due to poor service. There was another couple at the bar that had to reach behind the bar and get a to go container because the bartender just would not acknowledge them, and that they were ready to go after waiting 45 minutes, we know this because we talked to all three of the couples. My significant other paid for all you can eat Wings only got to order two refills because the service was so poor and the waitress never came back and the last order we waited on took 40+ minutes because the waiter stated it was taking a long time due to the kitchen closed at 11 and I told her we put our order in at 10:40 but she stated she put it in after 11 so that’s why It was taking so long, however, there was never no apology or compensation for us having to wait this whole time, there was only three couples at the bar. If you check the cameras, the 2 hours and a half there was never more than four couples in the bar, and never more than any no more than maybe two or three couples in the restaurant this entire time, ordering anything there was no reason for the poor service. and we waited an additional 50 minutes. And then the bar tender's and waitress/staff all drank strawberry daiquiris and chilled while the couple to our right never even got to order food. This was our first time in life ever not giving tips. I always tip even with bad service, my fiancé never ever complains and he did not want to complain tonight. However, I had to do this survey and will be doing a review as well. All she received from three couples was five dollars, pitiful. worst service in the world I don’t even know if I’ll be coming back ever. Tonight was supposed to be a special fun night. Nothing but a total disappointment from Dave & Buster’s. I could’ve never imagined service could be this horrible not only for one couple but for 4 different couples. Sad.Oh, and they were not able to sell 2 of the 4 $5 bites due to no queso…Parking: Only thing good is free parking
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: IPA Fish & Chips
Tequila Underwood
Food was pretty trash, especially for the price. Everything was luke warm, the queso wasn't hot at all. The service was inattentive, slow, and sloppy.But we came for the games, and that never fails to be a good time
Atmosphere: 5
Food: 1
Service: 3
Michael Jones
It's Dave & Busters what could go
Atmosphere: 5
Food: 5
Service: 5
Alan Vey
The food was okay but Our server T was amazing, she answered all questions, was fast and also gave us her recommendations which were all on point.
Tristan Charles
This isn't my first time at this location. I will say that my experience is very consistent (not bad but not great).Our dinner server was at the end of a long week of work, and we felt that she wore a lot of different hats for D&B. She tried to be attentive to us but missed part of my order, and it took more than 15 minutes to get it corrected (not a big deal). She's a hard worker.I wish there were seating throughout the game floor for people who aren't actively playing certain games to sit instead of sitting on/at games that others would like to use.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Boneless Wings
Bridgette Bunch
Family nights here are the absolute best. The service is great, always checking on us to see if we need anything else or refills. It is always clean and the atmosphere screams fun! The games are a blast, and the whole family has fun. If you have not been here yet, you should make a date to check it out. Not to mention if you want to get a group of friends together to have fun and catch up... this IS your place!Parking: The busier it is the less parking there is. I personally have never had to wait to get a parking spot. I have gone for lunches and dinners, and there was plenty of spots available.
I absolutely loved everything about this place. The staff was very friendly, helpful and they were excellent at serving us.The food was excellent,my grandchildren loved all the different games, and my boyfriend and I enjoyed the sports being shown on the TVs.We will definitely be backKid-friendliness: My grandkids were helped by your staff with how to do some of the games.
Went here on a Friday with my friends for my buddies birthday. Food wasn’t great. Pretty sure my girlfriend got sick because the avocado was bad. Service was sub par and everything is stupid expensive. Our waitress was nice but took forever on the food. Oh and the screaming kids running around. Yeah not really a great experience. Bunch of games out of service. Really big let down.
Atmosphere: 2
Food: 1
Service: 1
Catelynn Olen
Literally was sick after eating! I had a moldy sandwich the avocado was brown and the lettuce was brown. Chicken tasted fake and old! Literally threw up in the bathroom from the food...Over priced food and drinks. Games were over priced. Came here and called for a table 4 times and never got anything reserved what so ever. Definitely the group of us wasn't happy. We were better off going somewhere else. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Jemel Veasy
Food was decent, had boneless wings with fries. And a strawberry Hennessey drink with an extra shot of the $5 Hennessey on the side ( wasn't Hennessey). But I'm not tripping. There was an argument and almost fight with female waitresses which was uncomfortable to watch and hear. And the manager was completely ignored in the situation. I probably won't return on a Fri evening. ??♂️
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Wings, Boneless Wings, French Fries
Chris Shook
Visited on a Wednesday. Several games were broken and even took my chips of my card. I couldn't find anyone to refund my card. Very disappointed this time!
This place has really gone downhill. I haven’t been in a couple of years, but we took my 7 year old son midday today and it was very disappointing. We met up with relatives as they were finishing eating, we asked if we could sit near them and we were told no. I asked the lady who was sitting on her phone not making eye contact, why not and they said because of the waitress rotation. I understand a rotation for servers, but walking 15 more feet is apparently way too much to ask.The relatives we met up with stated the food was very slow and the food was not great. It seems ill prepared.The only good part was playing some games with my son. Many games were out of order or would eat your credits and not work. No one was around to ask for a refund so we went to leave.On the way out we used the restroom and we could barely walk with how sticky the men’s room was. It was absolutely disgusting.We will not be coming back.
Atmosphere: 2
Food: 3
Service: 1
Best suited for adults and teens. Games are ok. Very expensive to play arcade games.
Atmosphere: 4
Service: 4
Machines ate some credits without working but I didn't try to get it refunded (I'm sure they would have), one of the bartenders was not appropriately dressed for a family center, the food was mediocre.
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Philly Cheesesteak
Waited 30 minutes for bartender to even acknowledge our presence, despite there were only four couples at the bar. One of the managers were licking her fingers prior to her, bringing us our food. And she took our pickles despite them being half full we had to request them back. The bartender only checked in three times within three hours and eight minutes and twice it was due to her being flagged down by us. two couples had to move to get service from the end of the bar and when they asked her about the bad service, she said it was because she gives bad service to the last four seats at the end of the bar and if they wanted good service they needed to move to the front, or the middle of the bar, of which they did, and they still had poor service, everyone was complaining. We were in the fifth and six seats and we still had a horrible service, the worst we’ve ever had in our lives, no exaggeration. Two other couples also had to move and the third couple that was there during the night never even got to order food due to poor service. There was another couple at the bar that had to reach behind the bar and get a to go container because the bartender just would not acknowledge them, and that they were ready to go after waiting 45 minutes, we know this because we talked to all three of the couples. My significant other paid for all you can eat Wings only got to order two refills because the service was so poor and the waitress never came back and the last order we waited on took 40+ minutes because the waiter stated it was taking a long time due to the kitchen closed at 11 and I told her we put our order in at 10:40 but she stated she put it in after 11 so that’s why It was taking so long, however, there was never no apology or compensation for us having to wait this whole time, there was only three couples at the bar. If you check the cameras, the 2 hours and a half there was never more than four couples in the bar, and never more than any no more than maybe two or three couples in the restaurant this entire time, ordering anything there was no reason for the poor service. and we waited an additional 50 minutes. And then the bar tender's and waitress/staff all drank strawberry daiquiris and chilled while the couple to our right never even got to order food. This was our first time in life ever not giving tips. I always tip even with bad service, my fiancé never ever complains and he did not want to complain tonight. However, I had to do this survey and will be doing a review as well. All she received from three couples was five dollars, pitiful. worst service in the world I don’t even know if I’ll be coming back ever. Tonight was supposed to be a special fun night. Nothing but a total disappointment from Dave & Buster’s. I could’ve never imagined service could be this horrible not only for one couple but for 4 different couples. Sad.Oh, and they were not able to sell 2 of the 4 $5 bites due to no queso…Parking: Only thing good is free parking
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: IPA Fish & Chips
Food was pretty trash, especially for the price. Everything was luke warm, the queso wasn't hot at all. The service was inattentive, slow, and sloppy.But we came for the games, and that never fails to be a good time
Atmosphere: 5
Food: 1
Service: 3
It's Dave & Busters what could go
Atmosphere: 5
Food: 5
Service: 5
The food was okay but Our server T was amazing, she answered all questions, was fast and also gave us her recommendations which were all on point.
This isn't my first time at this location. I will say that my experience is very consistent (not bad but not great).Our dinner server was at the end of a long week of work, and we felt that she wore a lot of different hats for D&B. She tried to be attentive to us but missed part of my order, and it took more than 15 minutes to get it corrected (not a big deal). She's a hard worker.I wish there were seating throughout the game floor for people who aren't actively playing certain games to sit instead of sitting on/at games that others would like to use.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Boneless Wings
Family nights here are the absolute best. The service is great, always checking on us to see if we need anything else or refills. It is always clean and the atmosphere screams fun! The games are a blast, and the whole family has fun. If you have not been here yet, you should make a date to check it out. Not to mention if you want to get a group of friends together to have fun and catch up... this IS your place!Parking: The busier it is the less parking there is. I personally have never had to wait to get a parking spot. I have gone for lunches and dinners, and there was plenty of spots available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Cantina Nachos, Stuffed Cinnamon Sugar Churros, Philly Cheesesteak, Grilled Chicken, Grilled Steak Salad, Chicken Wings, Triple Bacon Burger, Boneless Wings
I had a great time, and all the workers wer super nice. We played games and everything. Only bad thing about it was having to leave!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: IPA Fish & Chips
Restaurantji Recommends
I absolutely loved everything about this place. The staff was very friendly, helpful and they were excellent at serving us.The food was excellent,my grandchildren loved all the different games, and my boyfriend and I enjoyed the sports being shown on the TVs.We will definitely be backKid-friendliness: My grandkids were helped by your staff with how to do some of the games.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ginormous Brownie Sundae, Philly Cheesesteak, Chicken Wings, Triple Bacon Burger, Boneless Wings, French Fries
Went here on a Friday with my friends for my buddies birthday. Food wasn’t great. Pretty sure my girlfriend got sick because the avocado was bad. Service was sub par and everything is stupid expensive. Our waitress was nice but took forever on the food. Oh and the screaming kids running around. Yeah not really a great experience. Bunch of games out of service. Really big let down.
Atmosphere: 2
Food: 1
Service: 1
Literally was sick after eating! I had a moldy sandwich the avocado was brown and the lettuce was brown. Chicken tasted fake and old! Literally threw up in the bathroom from the food...Over priced food and drinks. Games were over priced. Came here and called for a table 4 times and never got anything reserved what so ever. Definitely the group of us wasn't happy. We were better off going somewhere else. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Food was decent, had boneless wings with fries. And a strawberry Hennessey drink with an extra shot of the $5 Hennessey on the side ( wasn't Hennessey). But I'm not tripping. There was an argument and almost fight with female waitresses which was uncomfortable to watch and hear. And the manager was completely ignored in the situation. I probably won't return on a Fri evening. ??♂️
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Chicken Wings, Boneless Wings, French Fries
Visited on a Wednesday. Several games were broken and even took my chips of my card. I couldn't find anyone to refund my card. Very disappointed this time!
Atmosphere: 5
Food: 5
Service: 3