If you hate good service, this location is for you. Sammy or Sami, her name badge was backwards, so who knows, is one of the rudest people I have had the misfortune of interacting with. Noodles are all over the place, just go to a different one.
Tom Conway
Been here a handful of times. Staff is friendly enough, but they seem more confused than confident—like everyone’s still in training or just found out they work here. Food comes out quick, which is great, because you’re not coming here for the ambiance. It’s a chain, and it feels like one.
Mac & Cheese still hits the spot, but portion sizes have definitely shrunk over time. You used to get a decent bowl—now it feels like a side dish priced like an entrée. Same goes for the spicy Korean beef. Good flavor, but skimpy on the meat. You can almost count the strands.
Place is usually clean, but the drink station needs a once-over more often. Sticky floor near the soda machine last time—not a good look. Tables are wiped, but don’t expect spotless.
Fine for a quick bite, especially with kids or if you’ve got a picky eater in tow. Just know what you’re getting: fast-casual that’s more fast than casual, with pricing creeping into “really?” territory.
Leah Hudock
Came and ordered and watched at least 5 to-go orders go out before we got our food. My boyfriend’s noodles were cold and there was fighting in the kitchen. Good chain, horrible branch.
Seth Eastman
Ben took our order and he was the nicest person that I've ever encountered in the service industry, he's a gem!
Duanna Barnes
I wasn't greeted once at the registrar. She just gave me "eyes," so I asked, "Are you ready to take my order?" She nodded. That blew me. Then the "cook" was on her phone (the kitchen is open, you can see her). When she finally looks up and realizes people are there, she puts her phone done and goes straight to making food(I said yea, I am not eating that). Another woman who looked as if you could have been a manager handed me my food, I could hear her giving directions. She was more polite than than the cook and order taker. Thanks, but I won't be visiting again.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mediterranean Salad
Dustin Kavelaris
I'm usually a fan of Noodles, but this chain has gone downhill. Took over 15 min to get 3 Mac & cheese bowls to-go and I was the only one there. Staff was ok, but it now costs about $40 for super salty, soupy noodles with gross cheese sauce and chicken on it. Massively disappointed. Another chain to scratch off the options list.
Atmosphere: 2
Food: 2
Service: 2
Mommy LJ
Ordered Pesto Cavatappi. There were no noodles lol. Just veggies and chicken. Disappointed as heck.
Food: 1
Service: 1
James Holthaus
Consistent food with standard noodles and company chain, service was quick and friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Japanese Pan Noodles
Karlee Pfaller
highly upset. i came in 30 mins before close what is posted in the window bc I am vegan to get some noodles and the impossible meat but they said they are closed and will not make the food. i’ve been there before and they made it. this guy at check out didn’t say anything to me just stared when i asked if I could order. on his ipad listening to music. terrible place
Atmosphere: 1
Food: 2
Service: 1
Jason Rendel
Some people here are working hard, doing a good job. But there are some people working here that have to go. This person is handing out orders and literally cussing out the person at the register because they forgot to take a name with the order. It is not that serious and you are acting like this in front t of a restaurant full of kids. Grow up.
The last few times we have come to this location it has been a bad experience. Haven't had an order in a long time that wasn't missing something. Considering all extras are charged outrageously I would expect to get them every time. This location has not done well in a long time. Missing multiple things on this last order, and unfortunately I think I will be done with it.
Atmosphere: 5
Food: 3
Service: 1
Ryan Schmitt
23 minute wait, terribly slow. No multitasking whatsoever.
Atmosphere: 1
Food: 3
Service: 1
Family Network
Very tasty and delicious spaghetti and sauce. Taste like what I would cook at
Atmosphere: 4
Food: 4
Service: 4
David Line
Call orders out when putting them up. Customers shouldnt have to keep checking if it's there order that was completed each time you put a bag in the window. Use your words.
Atmosphere: 2
Food: 3
Service: 2
Darren Davis
Me and my wife got our kids gift cards for Christmas we put $100 on each one because all they wanted to do is take us out for dinner and for them to pay. We went to 12132 W Capital Dr, Wauwatosa, WI 53222. We get to the restaurant and we all ordered our food the my daughter went up to pay and the worker said we can't Accept this we don't take those her. My daughter started to cry she was so upset. I walked up and asked why does it not work it is a gift for your company she just said again it won't work here you will need to take it to a different location. I was so confused I looked on the back of the card and it says. " Usable up to balance only to buy food and beverages at any noodle company location in the united states". I told her no that makes no sense. She called her boss on the phone I believe her name was Deana she said she was the store manager. So said the same thing that it would not work then the worker tried to take a picture of my gift card I told her to stop and give it back that I will just pay with my credit card. This whole time all the employees sat there and laughed and were in the corner talking and about me and looking at me like i was in the wrong. I can promise you me and my family will not eat at your company again.
If you hate good service, this location is for you. Sammy or Sami, her name badge was backwards, so who knows, is one of the rudest people I have had the misfortune of interacting with. Noodles are all over the place, just go to a different one.
Been here a handful of times. Staff is friendly enough, but they seem more confused than confident—like everyone’s still in training or just found out they work here. Food comes out quick, which is great, because you’re not coming here for the ambiance. It’s a chain, and it feels like one.
Mac & Cheese still hits the spot, but portion sizes have definitely shrunk over time. You used to get a decent bowl—now it feels like a side dish priced like an entrée. Same goes for the spicy Korean beef. Good flavor, but skimpy on the meat. You can almost count the strands.
Place is usually clean, but the drink station needs a once-over more often. Sticky floor near the soda machine last time—not a good look. Tables are wiped, but don’t expect spotless.
Fine for a quick bite, especially with kids or if you’ve got a picky eater in tow. Just know what you’re getting: fast-casual that’s more fast than casual, with pricing creeping into “really?” territory.
Came and ordered and watched at least 5 to-go orders go out before we got our food. My boyfriend’s noodles were cold and there was fighting in the kitchen. Good chain, horrible branch.
Ben took our order and he was the nicest person that I've ever encountered in the service industry, he's a gem!
I wasn't greeted once at the registrar. She just gave me "eyes," so I asked, "Are you ready to take my order?" She nodded. That blew me. Then the "cook" was on her phone (the kitchen is open, you can see her). When she finally looks up and realizes people are there, she puts her phone done and goes straight to making food(I said yea, I am not eating that). Another woman who looked as if you could have been a manager handed me my food, I could hear her giving directions. She was more polite than than the cook and order taker. Thanks, but I won't be visiting again.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mediterranean Salad
I'm usually a fan of Noodles, but this chain has gone downhill. Took over 15 min to get 3 Mac & cheese bowls to-go and I was the only one there. Staff was ok, but it now costs about $40 for super salty, soupy noodles with gross cheese sauce and chicken on it. Massively disappointed. Another chain to scratch off the options list.
Atmosphere: 2
Food: 2
Service: 2
Ordered Pesto Cavatappi. There were no noodles lol. Just veggies and chicken. Disappointed as heck.
Food: 1
Service: 1
Consistent food with standard noodles and company chain, service was quick and friendly.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Japanese Pan Noodles
highly upset. i came in 30 mins before close what is posted in the window bc I am vegan to get some noodles and the impossible meat but they said they are closed and will not make the food. i’ve been there before and they made it. this guy at check out didn’t say anything to me just stared when i asked if I could order. on his ipad listening to music. terrible place
Atmosphere: 1
Food: 2
Service: 1
Some people here are working hard, doing a good job. But there are some people working here that have to go. This person is handing out orders and literally cussing out the person at the register because they forgot to take a name with the order. It is not that serious and you are acting like this in front t of a restaurant full of kids. Grow up.
Atmosphere: 1
Restaurantji Recommends
The last few times we have come to this location it has been a bad experience. Haven't had an order in a long time that wasn't missing something. Considering all extras are charged outrageously I would expect to get them every time. This location has not done well in a long time. Missing multiple things on this last order, and unfortunately I think I will be done with it.
Atmosphere: 5
Food: 3
Service: 1
23 minute wait, terribly slow. No multitasking whatsoever.
Atmosphere: 1
Food: 3
Service: 1
Very tasty and delicious spaghetti and sauce. Taste like what I would cook at
Atmosphere: 4
Food: 4
Service: 4
Call orders out when putting them up. Customers shouldnt have to keep checking if it's there order that was completed each time you put a bag in the window. Use your words.
Atmosphere: 2
Food: 3
Service: 2
Me and my wife got our kids gift cards for Christmas we put $100 on each one because all they wanted to do is take us out for dinner and for them to pay. We went to 12132 W Capital Dr, Wauwatosa, WI 53222. We get to the restaurant and we all ordered our food the my daughter went up to pay and the worker said we can't Accept this we don't take those her. My daughter started to cry she was so upset. I walked up and asked why does it not work it is a gift for your company she just said again it won't work here you will need to take it to a different location. I was so confused I looked on the back of the card and it says. " Usable up to balance only to buy food and beverages at any noodle company location in the united states". I told her no that makes no sense. She called her boss on the phone I believe her name was Deana she said she was the store manager. So said the same thing that it would not work then the worker tried to take a picture of my gift card I told her to stop and give it back that I will just pay with my credit card. This whole time all the employees sat there and laughed and were in the corner talking and about me and looking at me like i was in the wrong. I can promise you me and my family will not eat at your company again.
Atmosphere: 1
Food: 1
Service: 1
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