Potbelly
$ • Sandwich Shops, Fast Food, Salad
Hours:
12455 W Capitol Dr, Brookfield
(262) 781-3150
About Potbelly Sandwich Shop
Customers' Favorites
Potbelly Sandwich Shop Reviews
clean and friendly environment. Very nice and friendly staff
I ordered a sandwich from DoorDash. The receipt on the outside was correct but the sandwich inside had a different name and was labeled a turkey club....which was not was I ordered. I opened the sandwich to make sure it wasn’t mine with the wrong label.... well the sandwich was not mine nor did it match the label! I attempted to call potbelly for about 30 minutes and no one answered. DoorDash couldn’t do anything because it wasn’t their fault. So I spent about $20 for...read full review
I downloaded the App so I could do what they advertise: skip the line. My experience today was everything but. My order was supposed to be ready at 12:20. I arrived at precisely 12:20 where I did have to wait for the 1 cashier to acknowledge me and announce that I was there to pick up. I waited alongside 4 other people who placed mobile orders at the same time and not 1 employee apologized for the wait or even made eye contact. At 12:33 someone finally came and asked if any of...read full review
Menu
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9AM - 9PM |
| Sunday | 9AM - 9PM |
Based on the reviews, Potbelly in Brookfield offers great food with delicious options. The bread is great and toasted to perfection. Customers enjoyed specific meals like the sweet heat pork bbq sandwich, the BLTA with extra mayo, a pizza sub, and a sugar cookie. The food was delicious and the bacon on the BLTA was nice, fresh, thick-cut. The staff was very friendly, incredibly nice, and welcoming, making everything simple. The customer service was refreshing and exceptional. Some noted the atmosphere had a flickering light bulb and a register worker who showed she did not want to be there. Overall, the experience was fantastic, and many plan to visit again next time they are in town.