Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
1043 S Main St, West Bend
(262) 477-5060
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
Waited 30 minutes to get my food through the drive thru. 2 others behind me got their food before me because they were sick of waiting and went inside to get their food. Very poor service. Never going back again and will make sure others know
Fantastic customer service. All staff were incredibly kind and friendly. Food was excellent as well. I highly recommend this location.
Cold fries no matter what
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 9PM |
Dairy Queen Grill & Chill in West Bend offers a variety of food and treats. The restaurant's strengths include fresh and hot food, friendly staff, and a good selection of ice cream. Customers appreciate that during special promotions, the prices are very affordable, and the food quality can be quite good, with fries that are not soggy. The food generally arrives quickly, and the staff is friendly and helpful, making for a good experience. However, there are some issues with drive-thru wait times and custom order handling, which can sometimes lead to incorrect or cold orders. The restaurant can get busy, and parking may be a bit narrow, especially when leaving, but the drive-thru helps with quick service. Some customers have noted that the restaurant could improve by allowing customers to come back to the counter for their sundae to prevent it from melting. Overall, it is recommended to order from the menu and visit during less busy hours for a better experience.