Panera Bread
825 W Paradise Dr, West Bend
(262) 338-9999
Recent Reviews
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Great food!
Atmosphere: 5
Food: 5
Service: 5
Great French dip.
Atmosphere: 4
Food: 4
Service: 4
Food is the same but not a fan of the new look. I miss the old cafe style!
Terrible service and sat and waited 5 minutes for change then she shoved the food out the window will never go to this location again
Service: 1
Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.
Atmosphere: 4
Food: 4
Service: 2
Sitting in the restaurant waiting for 40 minutes and still in the prepping mode. Terrible
Service: 1
This Panera has a very cozy layout that makes the atmosphere comfortable and inviting.
Atmosphere: 5
Food: 5
Service: 5
Just wanted to point out the Wednesday night staff was very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
I usually have a decent experience at this Panera. Today I ordered two WHOLE salads for Rapid Pick Up. They were made quick which was nice. I went to go get them and was not happy at all with what I saw. I paid over 20 dollars for two salads that were not even half full. The ingredients were not as fresh as they usually are, either. I am a regular Panera connoisseur, and I know they usually fill up their salad bowls to the top of the container. I contacted support to get my money back. I was so disappointed.
Atmosphere: 3
Food: 2
Service: 3
Tables weren't clean
Restaurantji Recommends
This restaurant needs to pay more attention to their cleanliness. The man cleaning tables was cleaning table tops with a used napkin he picked up at a table. He went from table to table wiping each one with the same small napkin and no disinfectant.
Order was inaccurate. Sandwich was missing items it was supposed to come with and I was given the wrong side. We also had to wait a very long time for our order (which was not a large one) and the place didn't even seem busy. I typically wouldn't mind that if the order had come correct.
We really enjoyed our food today! Jack was very helpful and friendly!
Not bad. However, even when using a coupon provided due to lack of correct order, they still mess up. I'm not sure how that happens, but i guess it does. The food is usually really good, which out does a big portion of the bad service.
Dry sandwich!
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