Panera Bread

825 W Paradise Dr, West Bend
(262) 338-9999

Recent Reviews

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Anne Hautala

Great food!

Atmosphere: 5

Food: 5

Service: 5

John Bennett

Great French dip.

Atmosphere: 4

Food: 4

Service: 4

Mia Ashley

Food is the same but not a fan of the new look. I miss the old cafe style!

Stephanie koski

Terrible service and sat and waited 5 minutes for change then she shoved the food out the window will never go to this location again

Service: 1

Sabrina

Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.

Atmosphere: 4

Food: 4

Service: 2

Reese Thoma

Sitting in the restaurant waiting for 40 minutes and still in the prepping mode. Terrible

Service: 1

Joseph Biber

This Panera has a very cozy layout that makes the atmosphere comfortable and inviting.

Atmosphere: 5

Food: 5

Service: 5

Eric Dyken

Just wanted to point out the Wednesday night staff was very friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Rachel Nass

I usually have a decent experience at this Panera. Today I ordered two WHOLE salads for Rapid Pick Up. They were made quick which was nice. I went to go get them and was not happy at all with what I saw. I paid over 20 dollars for two salads that were not even half full. The ingredients were not as fresh as they usually are, either. I am a regular Panera connoisseur, and I know they usually fill up their salad bowls to the top of the container. I contacted support to get my money back. I was so disappointed.

Atmosphere: 3

Food: 2

Service: 3

Jeff Piotrowski

Tables weren't clean

Huck Ehrlich

This restaurant needs to pay more attention to their cleanliness. The man cleaning tables was cleaning table tops with a used napkin he picked up at a table. He went from table to table wiping each one with the same small napkin and no disinfectant.

Amanda Castellanos

Order was inaccurate. Sandwich was missing items it was supposed to come with and I was given the wrong side. We also had to wait a very long time for our order (which was not a large one) and the place didn't even seem busy. I typically wouldn't mind that if the order had come correct.

Melissa Schneider

We really enjoyed our food today! Jack was very helpful and friendly!

Matthew Brockner

Not bad. However, even when using a coupon provided due to lack of correct order, they still mess up. I'm not sure how that happens, but i guess it does. The food is usually really good, which out does a big portion of the bad service.

Carmella Thomas

Dry sandwich!

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