Panera Bread

825 W Paradise Dr, West Bend
(262) 338-9999

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Recent Reviews

Usually a big fan, but I went to pickup an order recently and was just told “we’re really backed up” and to pull ahead. I eventually had to leave, and the app finally updated that my order was ready 40 minutes after it was supposed to be ready. Not 40 minutes after I ordered. 40 minutes after pickup time. Reached out for a refund and heard nothing. I’ve enjoyed dining inside in the past, but I might rethink next time.
This restaurant needs to pay more attention to their cleanliness. The man cleaning tables was cleaning table tops with a used napkin he picked up at a table. He went from table to table wiping each one with the same small napkin and no disinfectant.
Not bad. However, even when using a coupon provided due to lack of correct order, they still mess up. I'm not sure how that happens, but i guess it does. The food is usually really good, which out does a big portion of the bad service.

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