Unfortunately I’ve come to the conclusion to stop coming to this specific location due to the value of food. The queso never tastes right, and the amount of chips that come with the nachos/bowls is obsurd
How do you gather giving me more chips for queso than a whole three cheese nacho meal. This has been an issue for a few years now, they’ve slowly started filling the bags less and less, and now they have quarter size bags compared to the normal ones, that are barely filled, and mostly crumbs. We’re talking kids lunchable size bags for a whole nacho. I’ve deemed this as a location issue as menomonee falls, brookfield and Oconomowoc stores are on point
Atmosphere: 3
Food: 2
Service: 3
JoKaria McClernan
Shoutout to Alex!! He is the ideal worker any company would die to have. He was very professional and was extremely kind. I had called in asking him questions and he understood me right away, was patient with me and even had me laughing, giving me a ton of relief in my worries. When I went back in he gave the same energy and help me beyond expectations. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Jayne Zuleger
Hit the spot on a Friday nightm
Atmosphere: 5
Food: 5
Service: 5
Josh Haggerty
Waited 15 minutes after pickup time for my order. Found a burrito and drink missing out of the sealed bag and the rest of the food was cold, as well as multiple items that were made incorrectly. Apparently everyone working is also above answering the phone, so don’t waste your time unless you really like hold music. Would rate negative if possible.
Atmosphere: 1
Food: 1
Service: 1
Erika Pankratz
Ordered food online for pick up… meal wasn’t even started by the time it said it should be ready. Confirmed to make sure chips were in the bag for nachos, they said yes and got home and they weren’t. Birria meat was burnt too.
Don’t waste your time or money.
Atmosphere: 1
Food: 2
Service: 1
Jacob Kempf
Seems to take forever to get food because they take togo orders before the giant line of people in the store.
Atmosphere: 4
Food: 4
Service: 3
Dale Phillips
Maybe if your serving were just a little bigger people would not have to ask for more.... I always think maybe if the server was fixing their own plate or thinking they were the servings would be a little bigger
Atmosphere: 5
Food: 5
Service: 5
Roger Parnham
Great food for the price!!
Atmosphere: 3
Food: 5
Service: 5
Harman Lubana
One of the worst attitude people place i went to this day wednesday at qdoba staff was really very very rude no smile nothing on their fave all the girls was just trynna react over there as a amazon driver we go to different places but to be very frank i never seen service like that even there is 0 stars i was about to give that to them rude people
They really need to focus on the people in line first, versus online orders. There were 14 people in line, and I waited 30 mins to get my food.
Atmosphere: 3
Food: 4
Service: 1
Ginette Compton
This particular location has been going down hill lately, food is chain food pretty good but the employees almost make you feel bad for being a customer. This shift 3 people at the line, the taller light blonde hair guy with glasses rolled his eyes when I walked in, no greetings for coming in only stares. Then was rushing through the bowls I had two bowls, he was assuming what I wanted ended up giving me the wrong queso before I could say Diablo he poured the regular one on it (not a huge deal just the rushing with attitude was off putting) I told we wanted diablo and he just threw the diablo on top didn’t offer to start over, gave a half scoop of chicken because they were almost out of chicken. I had to let him know before he pushed the bowls to the other guy I wanted fajita veggies, then the next guy zero words no acknowledgment I just told him what I wanted he did it without looking at me. The girl at the cash register was at least nice (brown hair), I feel bad for her she seemed stressed. That shift was at 12:35pm on 7/12/25. The place wasn’t packed or anything either, so I’m not sure what the issue was. But I’ve been here with zero other customers in the last few months and have gotten the stare and zero words while taking my order. Not sure what the deal is but they need some customer service training.
Atmosphere: 2
Food: 4
Service: 1
Eric Lammers
Waited 20 minutes well staff was making jokes and almost purposely moving slow, and doing all the online orders so the people in line would eventually walk out. They need to hire some better employees who actually respect that people are paying for at least halfway decent service. Another customer in line also had told the employees that we all see them laughing anf making jokes well not taking peoples orders,If I could give no star I would.
Atmosphere: 1
Food: 4
Service: 1
Rachel “Rach” Gawrysiak Schwister
It's always super busy so I will order online and pick it up.
Atmosphere: 4
Food: 4
Service: 4
norm finster
Food was tough and chewy Then they gave me wrong bag!! I took bag back and manager was rude!! I had to ask for gift card and his response...oh you want one? Yes...I just missed 40 minutes of my conference and travel time!!! Qdoba got an F- in service. No wonder no body eats there. I won't
Unfortunately I’ve come to the conclusion to stop coming to this specific location due to the value of food.
The queso never tastes right, and the amount of chips that come with the nachos/bowls is obsurd
How do you gather giving me more chips for queso than a whole three cheese nacho meal.
This has been an issue for a few years now, they’ve slowly started filling the bags less and less, and now they have quarter size bags compared to the normal ones, that are barely filled, and mostly crumbs.
We’re talking kids lunchable size bags for a whole nacho.
I’ve deemed this as a location issue as menomonee falls, brookfield and Oconomowoc stores are on point
Atmosphere: 3
Food: 2
Service: 3
Shoutout to Alex!! He is the ideal worker any company would die to have. He was very professional and was extremely kind. I had called in asking him questions and he understood me right away, was patient with me and even had me laughing, giving me a ton of relief in my worries. When I went back in he gave the same energy and help me beyond expectations. Thank you so much!!
Atmosphere: 5
Food: 5
Service: 5
Hit the spot on a Friday nightm
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes after pickup time for my order. Found a burrito and drink missing out of the sealed bag and the rest of the food was cold, as well as multiple items that were made incorrectly. Apparently everyone working is also above answering the phone, so don’t waste your time unless you really like hold music. Would rate negative if possible.
Atmosphere: 1
Food: 1
Service: 1
Ordered food online for pick up… meal wasn’t even started by the time it said it should be ready. Confirmed to make sure chips were in the bag for nachos, they said yes and got home and they weren’t. Birria meat was burnt too.
Don’t waste your time or money.
Atmosphere: 1
Food: 2
Service: 1
Seems to take forever to get food because they take togo orders before the giant line of people in the store.
Atmosphere: 4
Food: 4
Service: 3
Maybe if your serving were just a little bigger people would not have to ask for more.... I always think maybe if the server was fixing their own plate or thinking they were the servings would be a little bigger
Atmosphere: 5
Food: 5
Service: 5
Great food for the price!!
Atmosphere: 3
Food: 5
Service: 5
One of the worst attitude people place i went to this day wednesday at qdoba staff was really very very rude no smile nothing on their fave all the girls was just trynna react over there as a amazon driver we go to different places but to be very frank i never seen service like that even there is 0 stars i was about to give that to them rude people
Just bad don’t bother
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They really need to focus on the people in line first, versus online orders. There were 14 people in line, and I waited 30 mins to get my food.
Atmosphere: 3
Food: 4
Service: 1
This particular location has been going down hill lately, food is chain food pretty good but the employees almost make you feel bad for being a customer. This shift 3 people at the line, the taller light blonde hair guy with glasses rolled his eyes when I walked in, no greetings for coming in only stares. Then was rushing through the bowls I had two bowls, he was assuming what I wanted ended up giving me the wrong queso before I could say Diablo he poured the regular one on it (not a huge deal just the rushing with attitude was off putting) I told we wanted diablo and he just threw the diablo on top didn’t offer to start over, gave a half scoop of chicken because they were almost out of chicken. I had to let him know before he pushed the bowls to the other guy I wanted fajita veggies, then the next guy zero words no acknowledgment I just told him what I wanted he did it without looking at me. The girl at the cash register was at least nice (brown hair), I feel bad for her she seemed stressed. That shift was at 12:35pm on 7/12/25. The place wasn’t packed or anything either, so I’m not sure what the issue was. But I’ve been here with zero other customers in the last few months and have gotten the stare and zero words while taking my order. Not sure what the deal is but they need some customer service training.
Atmosphere: 2
Food: 4
Service: 1
Waited 20 minutes well staff was making jokes and almost purposely moving slow, and doing all the online orders so the people in line would eventually walk out. They need to hire some better employees who actually respect that people are paying for at least halfway decent service. Another customer in line also had told the employees that we all see them laughing anf making jokes well not taking peoples orders,If I could give no star I would.
Atmosphere: 1
Food: 4
Service: 1
It's always super busy so I will order online and pick it up.
Atmosphere: 4
Food: 4
Service: 4
Food was tough and chewy
Then they gave me wrong bag!!
I took bag back and manager was rude!!
I had to ask for gift card and his response...oh you want one?
Yes...I just missed 40 minutes of my conference and travel time!!!
Qdoba got an F- in service.
No wonder no body eats there.
I won't
Food: 2
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