Starbucks

443 W Paradise Dr, West Bend
(262) 306-9631

Recent Reviews

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Jerry Weston

They never shake any shaken espressos. I’ve worked at a Starbucks and they make plenty of the drinks wrong all the shots are dead. They are low effort employees with no customer service this place kills me every time I go. Someone needs to give them a crash course on how to work a starbucks

Lynn rayle

The dranks were good, but service it was just k, would recommend the other Starbucks on the other side of town.

Kelly McCarthy

This is the weirdest Starbucks I’ve ever seen in my life. No lobby, no bathrooms, no menu, no atmosphere. Why create a pickup only location for a COFFEE SHOP? It’s supposed to invite people in to sit and enjoy. The drive through line also gets taken care of first before an order ahead mobile order. What’s the point? The drive through also starts in the middle of the parking lot. Get more than 1 car in line, and everything will be clogged up. Terrible location, no signage to explain differences, just poor all around.

I don’t think I’ll return.

N S

No seating

Luke Waning

This remodel is terrible

Christine Anne

Bring backthe chestnut praline latte year round.

If it's a top seller & selling out...wouldn't you want to market that?

Geezuzsaves

As much as I hate Starbucks for political reasons their food and drinks are very good, UGH! LOL

Katie B

Don’t expect to sit down or be able to go to the bathroom here. If you need something after you’ve received your order you’ll be calling for someone in the abyss. I’ve been to better Starbucks in a hotel.

T A

I have recently been going here since the decline at the store on Washington, and I have to say I have been really pleased. The service at this location has improved tremendously over the last year.

Atmosphere: 5

Food: 5

Service: 5

Secret

I was running early for an appointment and I had left the house without my travel mug with coffee. I was going to stop at a convenience store to get some when a Starbucks caught my eye, across the street from my actual destination. When I pulled into the drive-through, there were 4 cars ahead of me. I started looking at the menu board as soon as I reached it, not knowing what I even wanted. The order taker sounded happy and greeted me with a warm welcome. I asked for a moment to look at the board and she offered me time to decide and asked me to let her know when I was ready to order.
I was surprised to see this location has more than just the biscuits, muffins, and other small snack items, there were breakfast items, and other type sandwiches available.
Not finding what I wanted, I asked if they still offered the caramel macchiato and I was told they did. I placed an order for a large cup and I was asked if I wanted that to be hot or cold. My first thought was, I would be unable to drink the hot drink right away, and being it was already so cold outside, I might not enjoy the cold coffee as much as I would have liked. I ended up ordering one of each, to mix in with the other, solving the problem of too hot vs too cold. My order was repeated back to me and I was asked if I wanted anything else, before I was given my total and asked to pull up to the window. Again I was greeted and my total was given to me. I was given a card swipe machine to pay with and then I received both of my coffees. When I was handed my receipt, I was thanked for stopping and wished a nice rest of my day.
This was a pleasant experience.
There is nothing better than a delicious cup of coffee than patient, friendly, efficient accurate customer service. I got lucky and received both at this location. Next time I stop there, I'll need to check out a breakfast sandwich or their turkey bacon.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Danish, Butter Croissant, Iced Lemon Loaf, Blueberry Streusel Muffin

madison sieczkowski

I came through the drive thru a few days ago and cannot stop thinking about my awesome experience. Bean was the one at the window and her smile and personality could light up any room she is in. She greeted me with pure happiness and excitement to be able to serve me. She is such a cutie. I want her at every drive thru window. Overall, I have been to many Starbucks all over the country and no one compares to this one. Thank you for making my coffee exactly how I want it and making my day :)

Atmosphere: 5

Food: 5

Service: 5

WJ

Ordered a hot coffee with cream at drive thru. Received a lukewarm coffee but didn't realize it until I had driven away. At a later visit, in the drive thru, I ordered the same and asked them to make sure it was piping hot. I told them about the previous incident. The employee blamed me for ordering with cream for why the coffee hadn't been hot, and wanted to give me cream in a separate cup. Everyone knows that coffee with cream can still be very hot. This nonsense from an upscale coffee shop. I'm better off at McDonald's.

Drita Lala

Best customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

JWN

Ordered a hot coffee with cream at drive thru. Received a lukewarm coffee but didn't realize it until I had driven away. At a later visit, in the drive thru, I ordered the same and asked them to make sure it was piping hot. I told them about the previous incident. The employee blamed me for ordering with cream for why the coffee hadn't been hot, and wanted to give me cream in a separate cup. Everyone knows that coffee with cream can still be very hot. This nonsense from an upscale coffee shop. I'm better off at McDonald's.

Hoff Family

Service was HORRIBLE. The gal never came to take our order. She claimed they were too 'busy' to take our order, yet all she was doing along with 2 other gals was standing & talking. Never going back.

Atmosphere: 1

Food: 1

Service: 1

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