Taco Bell

2356 W Washington St, West Bend
(262) 346-1317

Recent Reviews

Matthew Linton

The drive thru operated greeted me by saying "Welcome to the best Taco Bell in the world" and I find it hard to argue!

Atmosphere: 4

Food: 5

Service: 5

Chris Tree

Terrible cold taco and servive

Amy Brace

I used to love Taco Bell. The one on Main started to go downhill years ago. And then I was happy to hear about the new one on Washington St. It was good when it was staffed enough to be open. However, on 1/5/24 I ordered a large amount of food for a gathering. We pulled up to the drive thru and they told us we had to come inside. So we were stuck in line. Finally, we were able to pull up to the window and the lady tells us they ran out of food. I called to speak to a manager. I spoke to Mary Kate. She didn't know how to help me and said she would try and call her boss. He didn't answer. She gave me the 800 number to call. I also reported this issue on the app. I spoke to a man there who said he didn't know why I was calling them, it needs to go through the store. He told me I could call 800-red-taco and that took me to accounts receivable. I call the store again and they still had no answers. I took a screen shot of my order number. I called the store the next sat and spoke to, "pope." He apologized and stated he was there to try and makes some changes because the store was falling apart. I spoke to him several times and all he did was apologize, nothing ever got resolved but he did try to reassure me that he would help me. More time passes and haven't heard a peep. I called "pope" tonight as he fave me his personal cell and he states he no longer works at that store and asked me to call and ask for Ben. I called the store and spoke to Ben. He was never informed of this issue. He could not help me. Says my order is over a month old and he cannot even look it up anymore. I asked what can be done for me to get my money back and he said I needed to call 800-taco-bell. I look in my orders on the app and notice every order is in there from the past year but this one is mysteriously gone. I call the number and they are closed I'll try again tomorrow. I will never eat taco bell food ever again. Highly disappointed

Keefe Olig

Always poor service. Tried going back many times to give them the benefit of the doubt, but it’s always the same. Just avoid this place. It’s too bad this is a new location and probably the worst in the region.

Josh Zima

Its taco bell...

Atmosphere: 2

Food: 2

Service: 2

Court J

They did great and got my lunch fast and it was totally right and so was my sauce:)

Food: 5

Service: 5

Recommended dishes: Burrito

Wendy Fratt

Extremely clean, slow service from or was hot amazing shift workers at und 9pm. Funny and

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Burrito, Taco, Quesadilla

Smilies Time

Just make sure you check ur order Before you drive

Food: 1

Service: 1

Gavin Braun

Lady at drive thru stole my credit card. Proceeded to buy things on it. Fire her.

Kendall Hall

4th time in a row of missing items. This time a whole quesadilla combo. I miss late 2000s

Atmosphere: 1

Food: 1

Service: 1

Theresa Breitkreutz

Ordered 2 of the $5 boxes and everything was

Atmosphere: 5

Food: 5

Service: 5

Rose Cabrera

Bought 3 large Baja blasts with light ice, just wanted that crisp carbonation instead I got very flat un carbonated soda. What a disappointment, there goes 10.00 of my hard earned money. And the drive thru lady was rude. Yeah it’s Christmas Eve, I worked at my restaurant job today too. Not an excuse for poor service and giving out product that I’m not going to drink.

Atmosphere: 5

Food: 1

Service: 1

Jonathan Ott

If your ice machine is broken, how about telling the guest before you hand him three drinks to take back to his office. Communication, communication,

Atmosphere: 1

Food: 3

Service: 1

nick large

Incorrect order. Sloppy made food.Disappointing experience.

Atmosphere: 1

Food: 1

Service: 1

Katelyn Sergeant

Visited on Dec 8th around 8pm and the service there is ridiculous. The woman behind the counter was complaining that we were taking too long to order on the kiosk, and then proceeded to claim we were mocking her. She said that she would deal with us when she gave us our food. When we didn’t say a single word to this woman. She continued to talk about us the entire time our food was being prepared. She slammed our food on the counter and huffed. I asked for cups for water and she rolled her eyes huffed and slammed them on the counter. Childish behavior from a grown woman for no reason.

Atmosphere: 1

Food: 2

Service: 1

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