Texas Roadhouse
800 W Paradise Dr, West Bend
(262) 306-7427
Recent Reviews
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5 stars. the bartender Jodie, super attentive and friendly. took care of us well. the food was on point for the roadhouse, perhaps the bread could have been a hair fresher. but still delicious. not a single complaint
Atmosphere: 5
Food: 5
Service: 5
Great service and good food.
Atmosphere: 5
Food: 5
Service: 5
I usually try to be understanding, but this was really disappointing. We arrived at 8:40 PM, and the restaurant was not busy at all. We placed our order and only received one appetizer. Our meals took so long that we eventually had to ask for them to-go. Meanwhile, another table that came in at least 15 minutes after us was served without delay. We didn’t leave until 9:50 PM nearly an hour and a half later without even eating there. Poor service and no explanation. Would not recommend.
Joined the waitlist which they said they didn't have. Waited 40 minutes for a table for our party and 4. Waited an hour for our food except for a basket of their hot rolls with cinnamon butter which were delicious
Party ordered rib eyes prime rib and Dallas steak that was supposed to be melt in your mouth tender. It was not. I ordered medium which it was but very dry. Daughter ordered medium rare prime rib but it was medium and also dry
I wanted garlic mashed potatoes but they didn't have them and the mashed potatoes I got were dry and tasteless
Place was very crowded and so noisy we could not converse
Bill was $153.00. We will not be going back.
Atmosphere: 2
Food: 2
Service: 3
Couldn't even bother to do one thing and remove mushrooms from a dish for my very texture and taste-sensitive disabled younger brother. Absolutely ridiculous. He had a rough day, couldn't come with us, and all he wanted was his steak with onions but no mushrooms. He can't even eat anything that's been marinading with mushrooms too long since even the taste makes him flip out.
Atmosphere: 3
Food: 2
Service: 1
Got the strip steak medium rare. Flavor was off and some of it was not consumable. Everything else was great.
Atmosphere: 5
Food: 2
Service: 5
Food is good. Staff leaves a lot to be desired. Both in appearance and mannerism. Dirty tables and floor. Food is good though, choose another location.
Atmosphere: 1
Food: 5
Service: 1
It was extremely busy when we went...I don't like that they dont do reservations...it was so loud in there we had to yell just to talk to each other
Atmosphere: 2
Food: 4
Service: 3
My favorite place!!
Food is always perfect!
Atmosphere: 5
Food: 5
Service: 5
Brought our ribs out before salads. Then the WORST tasting ribs EVER.
The salad did not have any dressing on it.
Asked for coffee, and said they would brew a fresh pot. The WORST coffee ever. Tasted like brown pain thinner.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Quality of the steaks seems to be going downhill. The last meal there my filet had parts that were gristle s as d was overcooked. My guy’s steak was ordered med rare and came out purple through. Sent it back and was still very rare. He took it home and cooked it for lunch the next day. The same day, the veggies were cold and nearly raw. We used to love this place, but the last few visits we have had similar issues.
Atmosphere: 3
Food: 3
Service: 4
We ate on the patio and our food was done to perfection!!
Atmosphere: 5
Food: 5
Service: 5
Our server was great, the food though not so much. We've never had issues at any Texas Roadhouse, as it is a staple with our family. This one though was definitely not our favorite. The rolls were so heavy and undercooked. The seasoned rice was sooooo seasoned that it was a dark brown, not the light brown we're used to. It was a sad night.
Atmosphere: 2
Food: 2
Service: 4
Met up with my folks for a quick meal, timed it just right that we didn't have to wait right before the dinner rush, staff was friendly and we had a great time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Fries, Blooming Onion Rings, Rattlesnake Bites, Prime in Bone in Ribeye
Jackson was our server and he said it was only his third day, but he was absolutely stellar!! He was attentive, kind, funny, and we felt he truly cared about our dining experience. Go Jackson - keep being amazing!! 😊♥️
Atmosphere: 5
Food: 5
Service: 5
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