Texas Roadhouse

800 W Paradise Dr, West Bend
(262) 306-7427

Recent Reviews

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Sarah C.

They’re very slow even on a weeknight.

Amaya Beers

absolutely terrible carry out service. every single time i have ordered takeout it is NEVER on time. the order is sometimes wrong as well.

Anna Hagner

Our server Gia was not the most attentive and our food took a very long time and other tables were receiving their orders before us even though we ordered before them.

Will Hale

Other than the beer selection, we Love everything about this place atmosphere, food, price, service, can't beat it!!!!!!

John Novara

My favorite place to eat when traveling. Got a hotel across the street so I could eat there. Got in at 830pm it was like a rush to close up. Open until 10pm. Out of jack Daniel's. One drink left of crown. Makers Mark next. Ordered. Food came out 20 minutes later. No salads first or ever. Ribeye cooked perfectly. But no more than a half inch thick. Slow poor service. West bend location. Avoid this one.

Krystal S

By far the best service I've had at a restaurant! I treated my Mom lunch for Mothers Day, and she decided to come here. Even though it was lunchtime on Mothers Day, we were immediately sat. They also gave us popcorn from a local vendor and bread before we sat down.

Our waiter was amazing as he explained the specials and got our order in right away. Food came out shortly after and was delicious. After the waiter made sure everything was alright, later we had the manager ask as well how everything was going. Truly exceptional service! This place ran like a well-oiled machine with how everyone coming in was being sat right away and taken care of by someone shortly after.

Had a wonderful time with Mom, and the atmosphere made it that much better. Kudos to this location; will be coming back just cause of this experience 👏

Dawn Wetzel

Always good food. Sometimes service is slow or lack coming back to check on us.

MJ and the Google Maps

Always a 5 STAR meal there! The waitstaff are awesome, the food is delicious and the atmosphere is fun!

Quenita Perkins

By far the worst customer service and food I’ve had in any WI restaurant would not recommend Manager and staff lack of empathy and urgency 👎🏽 food was so horrible had to tell server take the steak back I didn’t even ask to have replaced as I knew it would be more problems highly disappointed will be visiting this location AGAIN

vipkarl

In my opinion, not a good take-out place. Fries were under cooked, burger bun was not special, my baked potato was very good.
The in-house music was so loud, the paper menus was a joke, print was so small, when I said I need reading glasses she didn't offer to find a regular menu.
Maybe the sit down experience is better, but I won't do the take-out.

Andrew Marvan

My only complaint was the wait, early dinner turned into late dinner. An hour and a half wait just seems funny when you can reserve a table online...

Debbie JACOBS

Overall, we enjoyed our visit. Our waitress, Isabella, was a Rockstar! She gave us exceptional service!! The food was delicious as well. The music, at first, was only loud when a dance was going to be done. But someone was definitely messing with the volume as time went on. People are trying to talk at dinner; it's not an evening setting at a bar with a live band! No one likes the music that loud!! I think the manager needs to take control of the sound system.

Brittany Bartlett

Food is great but the wait is long every time! The first time went on a day when it was really busy, so we could understand the wait. The second time, however, we went when they had just opened on a Saturday. We waited over an hour that time.

Greg Shaw

Wouldn't go back to that one NO INTERNET

Geezuzsaves

Good place to eat if ya like noise! Foods been the same last 10 yrs! They need to add some pasta dishes! Same ole same ole!

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