Today had to have been the worst evening and visit at my local Burger King. I have always enjoyed coming here and eating their food. I always give great reviews because they deserve it. But tonight, I had Brandon take my order(very nice guy) and was using a Nekoosa football card the gave you a free Whopper with the order of a meal. Brandon left the counter to get his manager because I assumed he didn’t know how to punch in that offer. The Manager came to front counter but you could see in her body language that she was bothered. After punching in something, she said I needed to order a meal to get the offer in a very condescending manner. I was confused was she talked to me like that since i didn’t have an issue at it was Brandon who got her. I couldn’t stay quiet and her what the issue was and she just mumbled something. So again now upset I asked again what the problem was and she responded, “you are!” Needless to say I was not going to let her ruin our evening and finished paying for order and ate there. Another guest saw the whole thing and said that that was uncalled for. Later on as we ate our food, she poked her head out to see if we were still there, and started saying to staff, “no more Mr nice guy, I’m going to talk to him how he talked to me. That’s my story and I’m sticking to it. Lastly there was another shift manager was in dining area and I’m sure heard the altercation and did nothing about it. This was uncalled for and truly a disappointing evening.
Atmosphere: 1
Food: 5
Service: 1
Noemi Segovia
Pam is the rudest food service employee I know. She had major attitude towards my family tonight & was speaking to us in a condescending tone. Pam should be talked to on how to properly speak to customers & help her employees. Will not be coming back here.
Mirage Disguise
Ate here with dad, good food here.
Violet Disguise
Will gladly get after the burgers here!
Trey Geno
Just went there Like 30m ago the. Messed uo the order over charged us and then blamed us for it and then we complained they said there is no need for complaint
Atmosphere: 1
Food: 3
Service: 1
Scott Hofer
Fris cold brisket whopper was awful won't buy that again! Cute blonde behind counter! Was nice!
Atmosphere: 3
Food: 1
Service: 5
Bill Nurmi
We were missing our fries. And two ordered items were not what was ordered. Very disappointing.
Lib Bungert
The lobby was absolutely discussing. When there were no orders coming in, the workers just stood and chatted with eachother plus,the cashier had her hat over her eyes while taking our order. There were literally Ketchup stains on the tables and trash on the floor. The chicken was dry as heck as well and the drink station was sticky and had garbage on it.
Atmosphere: 1
Food: 1
Service: 1
Jeanette Wrezinski
This is the best BK in central Wisconsin. Clean, friendly and fresh tasting!
Atmosphere: 5
Food: 5
Service: 5
Zach B
The kids that work here cant even take a simple order, they are lazy unmotivated. good luck in the future. P.s there isnt one for you!
No ice in soda machine and the ketchup in dispenser was watered down so much it was red water! All workers behind counter couldn't have cared less when told.....never again!
Atmosphere: 1
Food: 1
Service: 1
Cole Freeberg
Burger King in general isn't good anymore. This place is no exemption. Terrible service from the staff all the time, like we (THEIR PAYCHECK) aren't worth the effort to serve decently made food. Ask for fresh made, you get something made 45 minutes ago anyway like we can't notice the difference. Dont go here, or any fast food restaurant in Wisconsin Rapids, none of the workers try to serve food that won't make you sick, and even if it is, it's garbage now anyway compared to how it was a decade ago. Save your stomach and go to a real restaurant with real food like Idas or Tameracks.
Atmosphere: 4
Food: 1
Service: 1
Doug Funny
Way better than McDonald's in this town
Miss E
I waited over 25 min for 2 sausage egg and chees croissants and 1 small hash brown. I had to go in and ask about my food. I said ive bee waiting over 25 min thisnis ridiculous. The lady said they had a big order. Thats a lie. I watched people get their food behind me and there qas 5 bags sitting by the warming thing. Low and behold my order was right there. So now im late for work and my food is cold. Ive never had this much of a problem with getting breakfast there. I wasnt even offered a coupon or im sorry. Just a lie and cold food. Smh.
B E
BK drive thru service has greatly improved and we love the new later hrs!
Today had to have been the worst evening and visit at my local Burger King. I have always enjoyed coming here and eating their food. I always give great reviews because they deserve it. But tonight, I had Brandon take my order(very nice guy) and was using a Nekoosa football card the gave you a free Whopper with the order of a meal. Brandon left the counter to get his manager because I assumed he didn’t know how to punch in that offer. The Manager came to front counter but you could see in her body language that she was bothered. After punching in something, she said I needed to order a meal to get the offer in a very condescending manner. I was confused was she talked to me like that since i didn’t have an issue at it was Brandon who got her.
I couldn’t stay quiet and her what the issue was and she just mumbled something. So again now upset I asked again what the problem was and she responded, “you are!”
Needless to say I was not going to let her ruin our evening and finished paying for order and ate there. Another guest saw the whole thing and said that that was uncalled for.
Later on as we ate our food, she poked her head out to see if we were still there, and started saying to staff, “no more Mr nice guy, I’m going to talk to him how he talked to me. That’s my story and I’m sticking to it. Lastly there was another shift manager was in dining area and I’m sure heard the altercation and did nothing about it. This was uncalled for and truly a disappointing evening.
Atmosphere: 1
Food: 5
Service: 1
Pam is the rudest food service employee I know. She had major attitude towards my family tonight & was speaking to us in a condescending tone. Pam should be talked to on how to properly speak to customers & help her employees. Will not be coming back here.
Ate here with dad, good food here.
Will gladly get after the burgers here!
Just went there Like 30m ago the. Messed uo the order over charged us and then blamed us for it and then we complained they said there is no need for complaint
Atmosphere: 1
Food: 3
Service: 1
Fris cold brisket whopper was awful won't buy that again! Cute blonde behind counter! Was nice!
Atmosphere: 3
Food: 1
Service: 5
We were missing our fries. And two ordered items were not what was ordered. Very disappointing.
The lobby was absolutely discussing. When there were no orders coming in, the workers just stood and chatted with eachother plus,the cashier had her hat over her eyes while taking our order. There were literally Ketchup stains on the tables and trash on the floor. The chicken was dry as heck as well and the drink station was sticky and had garbage on it.
Atmosphere: 1
Food: 1
Service: 1
This is the best BK in central Wisconsin. Clean, friendly and fresh tasting!
Atmosphere: 5
Food: 5
Service: 5
The kids that work here cant even take a simple order, they are lazy unmotivated. good luck in the future. P.s there isnt one for you!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
No ice in soda machine and the ketchup in dispenser was watered down so much it was red water! All workers behind counter couldn't have cared less when told.....never again!
Atmosphere: 1
Food: 1
Service: 1
Burger King in general isn't good anymore. This place is no exemption. Terrible service from the staff all the time, like we (THEIR PAYCHECK) aren't worth the effort to serve decently made food.
Ask for fresh made, you get something made 45 minutes ago anyway like we can't notice the difference.
Dont go here, or any fast food restaurant in Wisconsin Rapids, none of the workers try to serve food that won't make you sick, and even if it is, it's garbage now anyway compared to how it was a decade ago. Save your stomach and go to a real restaurant with real food like Idas or Tameracks.
Atmosphere: 4
Food: 1
Service: 1
Way better than McDonald's in this town
I waited over 25 min for 2 sausage egg and chees croissants and 1 small hash brown. I had to go in and ask about my food. I said ive bee waiting over 25 min thisnis ridiculous. The lady said they had a big order. Thats a lie. I watched people get their food behind me and there qas 5 bags sitting by the warming thing. Low and behold my order was right there. So now im late for work and my food is cold. Ive never had this much of a problem with getting breakfast there. I wasnt even offered a coupon or im sorry. Just a lie and cold food. Smh.
BK drive thru service has greatly improved and we love the new later hrs!
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