Dunkin'
2121 8th St S, Wisconsin Rapids
(715) 204-5260
Recent Reviews
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I ordered thru door dash my driver got there at 714am waited 13 minutes for my order, I know this because doordash has to check in when they arrive take a picture with a time stamp when they receive the order from employees and then another picture when order is dropped off last week it was a 10 minute wait for 2 coffees , do you only have 2 employees working for a morning shift??if you don't want to handle doordash orders then don't offer this service
Service: 1
Horrible customer service!! Gave us half our order then proceeded to make other orders after ours. We waited 20 minutes for a single coffee. When we finally got the last order they slammed it on the counter and walked away without a word. This is very disappointing! I said “thank you” and got rude, dirty looks.
Service: 1
Definitely not open by 5am
Please change your hours to reflect your actual schedule
Terrible customer service today, sassy and cussing towards me. Threw my muffin in a bag without a napkin or anything and couldn't remember my order (2 items) compared to one other person who was waiting as well. Didn't end up getting the right muffin anyway so I wasn't able to eat it.i asked what muffins they had beforehand, and she said coffee and chocolate chip, I got the chocolate chip one and when I was about to eat it I noticed she gave me a blueberry muffin.... I'm allergic to blueberries. So, safe to say I won't return with anything nice to say to her
Food: 4
Service: 1
This is my absolute favorite place in the world, blueberry cobbler iced coffee is an absolute MUST try 😋
Atmosphere: 5
Food: 5
Service: 5
Every time I come to this location they are out of specialty donuts before 8 AM
Atmosphere: 1
Food: 1
Service: 1
Awesome donuts
Atmosphere: 5
Food: 5
Service: 5
My favorite place for my morning coffee! Fast service & friendly staff :)
Excellent customer service excellent customer experience the donuts were so fresh and delicious
The donuts are delicious and the refresher tasted great 😊 the service was amazing and workers are very kind!
Restaurantji Recommends
Service from the ladies at the kiosk or drive up window are very polite and always encourage a great day after picking up your order. Really enjoy the smiles 😃
Very nice store, staff was friendly. They had the music pretty loud in there, but it wasn't very bad. Would go there again!
Edit: I returned 4 years later only to be disappointed again. Got the advertised brown sugar shaken espresso. Was super excited to try it. Definitely tastes like they burnt the coffee beans. Terrible bitter flavor. I'm not sure why they can never get it right. All I ask for is something consumable. What a waste of money.
Very very disappointed. This is the second bad experience I've had at this location. The first time I ordered a chai latte. It was so disgustingly sweet that it tasted like I was drinking straight syrup, I couldn't even have more than one sip GROSS. I know what a chai latte is supposed to taste like and that's not it. Now today my friend and I orded just regular coffee. Mine was black and hers had cream. Both were awful. Tasted like three day old coffee that had been watered down. Bitter and sour? Terrible after taste. And theres a difference between hot coffee and so scalding hot that you burn your tastebuds off.maybe that was the plan though. That way we couldn't actually taste how bad it was lol. Not going back. I'd rather go to McDonald's or a gas station.
I've only been thru there drive-thru. Service is good. They could have more donuts available throughout the day. Donuts are very fresh tho. Bagel breakfasts are great, too!
Service: 5
Recommended dishes: English Muffin
Very helpful staff. Good and friendly atmosphere. Will come again!
Atmosphere: 5
Food: 5
Service: 5
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