I went and picked up two subs today at the wisconsin rapids location as I live outside the delivery area. I have never had a sub from here and I was happy with the way the staff greeted me and with how quickly they made my order, and yes the food was good. I will be back again.
Atmosphere: 4
Food: 5
Service: 5
Linda Mueller
Well... l thought about placing an order. But after reading all these Bad Reviews... Forget it!
Atmosphere: 1
Food: 1
Service: 1
Andy Keiser
Don’t expect them to get the order right. Or to offer a refund after being informed about it. First and Last time I will visit.
Atmosphere: 1
Food: 1
Service: 1
Ben Piltz
Terrible. Took over an hour to deliver my sub. Ask for toasted. They brought it cold. Not recommended. Bad service
Tjhart Hart
We just ordered 3 subs and they would only give us 3 napkins at the Wisconsin Rapids, WI location. When we asked for more because we all know 3 napkins for 3 subs is not enough. She said she can’t. She is only allowed to give 1 napkin per sub. What a load of crap. Thank goodness we had some Jersey Mike’s napkins leftover. At least they know how to treat a customer and not be so frigging stingy on napkins.. I will not be going back there. How cheap.
Service: 1
Julie Edmundson
Awful. Problems with our business order and General Manager stated she was busy and hung up
Krystle Tyykila
No stars. I work nights. Jimmy John's has delivered many Time to my work place. I call tonight may 8th 2025 at around 8:40pm. The manager answers and won't take my order and says it's up to the driver. Correct me if I'm wrong but u run a business to make money. And isn't the customer always right! I forgot her name bur wisconsin rapids location Thursday may 8th 2025.
Brendan Schwartz
There has been two occasions within a month now where if you place and order online and go to pick it up after 8pm they are out of French bread. It seems that they hit a point where they are too lazy to replenish.
Jason Petoskey
We ordered our food and it took a little longer than expected. I would not advise getting the chicken bacon ranch sub as the bread was tough after toasting it.
Lenora Oday
Food was decent use to order from them but now I'm out of their designated delivery zone. I am only 5 minutes away! So lost my business!
Subs are good and orders accurate, but delivery can take anywhere from 10 mins to multiple hours.
Courtney Wanserski
They don’t make the order correctly. Then refuse a refund. Offered store credit, however after SEVERAL (including a catering order for a work event) horrible experiences I refuse to go back. I would rather go hungry than eat here again.
Dawn E is not a friendly employee. She states there is no one above her and offered no resolution.
Don’t pay cash, they are unable to refund the order
Atmosphere: 1
Food: 1
Service: 1
Ed & Marianne Saylor
Ordered food and had to ask 3 times to repeat the order because speaker wasn’t loud enough especially with highway noise. Got home and had wrong sandwich. Called shop and was told to bring it back but told them I was 20 minutes away so they more or less told me tough luck. Very poor!!! Ed saylor
Atmosphere: 1
Food: 1
Service: 1
Ed \u0026 Marianne Saylor
Ordered food and had to ask 3 times to repeat the order because speaker wasn’t loud enough especially with highway noise. Got home and had wrong sandwich. Called shop and was told to bring it back but told them I was 20 minutes away so they more or less told me tough luck. Very poor!!! Ed saylor
Heike C. O'Day (CPP)
Had a #12 sandwich. Loved the combo of meat, cheese, and fresh cucumber and avocado. The bread was perfect as it was fresh, just the right amount of crunch and softness. I'll come back any time, especially when the staff is as friendly as our server, Josiah was.
I went and picked up two subs today at the wisconsin rapids location as I live outside the delivery area. I have never had a sub from here and I was happy with the way the staff greeted me and with how quickly they made my order, and yes the food was good. I will be back again.
Atmosphere: 4
Food: 5
Service: 5
Well... l thought about placing an order. But after reading all these Bad Reviews... Forget it!
Atmosphere: 1
Food: 1
Service: 1
Don’t expect them to get the order right. Or to offer a refund after being informed about it. First and Last time I will visit.
Atmosphere: 1
Food: 1
Service: 1
Terrible. Took over an hour to deliver my sub. Ask for toasted. They brought it cold. Not recommended. Bad service
We just ordered 3 subs and they would only give us 3 napkins at the Wisconsin Rapids, WI location. When we asked for more because we all know 3 napkins for 3 subs is not enough. She said she can’t. She is only allowed to give 1 napkin per sub. What a load of crap. Thank goodness we had some Jersey Mike’s napkins leftover. At least they know how to treat a customer and not be so frigging stingy on napkins.. I will not be going back there. How cheap.
Service: 1
Awful. Problems with our business order and General Manager stated she was busy and hung up
No stars. I work nights. Jimmy John's has delivered many Time to my work place. I call tonight may 8th 2025 at around 8:40pm. The manager answers and won't take my order and says it's up to the driver. Correct me if I'm wrong but u run a business to make money. And isn't the customer always right! I forgot her name bur wisconsin rapids location Thursday may 8th 2025.
There has been two occasions within a month now where if you place and order online and go to pick it up after 8pm they are out of French bread. It seems that they hit a point where they are too lazy to replenish.
We ordered our food and it took a little longer than expected. I would not advise getting the chicken bacon ranch sub as the bread was tough after toasting it.
Food was decent use to order from them but now I'm out of their designated delivery zone. I am only 5 minutes away! So lost my business!
Restaurantji Recommends
Subs are good and orders accurate, but delivery can take anywhere from 10 mins to multiple hours.
They don’t make the order correctly. Then refuse a refund. Offered store credit, however after SEVERAL (including a catering order for a work event) horrible experiences I refuse to go back. I would rather go hungry than eat here again.
Dawn E is not a friendly employee. She states there is no one above her and offered no resolution.
Don’t pay cash, they are unable to refund the order
Atmosphere: 1
Food: 1
Service: 1
Ordered food and had to ask 3 times to repeat the order because speaker wasn’t loud enough especially with highway noise. Got home and had wrong sandwich. Called shop and was told to bring it back but told them I was 20 minutes away so they more or less told me tough luck. Very poor!!! Ed saylor
Atmosphere: 1
Food: 1
Service: 1
Ordered food and had to ask 3 times to repeat the order because speaker wasn’t loud enough especially with highway noise. Got home and had wrong sandwich. Called shop and was told to bring it back but told them I was 20 minutes away so they more or less told me tough luck. Very poor!!! Ed saylor
Had a #12 sandwich. Loved the combo of meat, cheese, and fresh cucumber and avocado. The bread was perfect as it was fresh, just the right amount of crunch and softness.
I'll come back any time, especially when the staff is as friendly as our server, Josiah was.
Atmosphere: 5
Food: 5
Service: 5
Loading...